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Clarion Hotel The Colony - Plano West

2.5 star property

Photo gallery for Clarion Hotel The Colony - Plano West

Property amenity
Point of interest
Point of interest
Lobby
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$118
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
4301 Paige Road, The Colony, TX, 75056
  • Place, Hawaiian Falls The Colony
    ‪2 min walk‬
  • Place, Grandscape
    ‪7 min walk‬
  • Place, The Colony Five Star Complex
    ‪10 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪18 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

The Colony

At Clarion Hotel The Colony - Plano West, you'll be 0.4 km (0.3 mi) from Hawaiian Falls The Colony and 6.1 km (3.8 mi) from Legacy West. Highlights at this hotel include free daily breakfast, an outdoor swimming pool and free self-parking. .Enjoy the 24-hour gym, seasonal outdoor swimming pool and pool loungers. 1324 square feet (123 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free on-the-go breakfast is offered between 6:00 AM and 9:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. .Sights within a 10-minute drive of this The Colony hotel include The Shops at Legacy and Stonebriar Centre Mall.

What's nearby

  • Hawaiian Falls The Colony - 2 min walk - 0.2 km
  • Grandscape - 7 min walk - 0.6 km
  • Topgolf The Colony - 10 min walk - 0.9 km
  • The Colony Five Star Complex - 10 min walk - 0.9 km
  • Andretti Indoor Karting & Games The Colony - 20 min walk - 1.7 km

Getting around

  • Dallas Medical-Market Center Station - 27 min drive
  • Dallas-Fort Worth International Airport (DFW) - 21 min drive

Restaurants

  • ‪Taco Bell - ‬10 min walk
  • ‪In-N-Out Burger - ‬7 min walk
  • ‪Subway - ‬3 min drive
  • ‪Scooter's Coffee - ‬19 min walk
  • ‪Hard Eight BBQ - ‬10 min walk

About this property

Clarion Hotel The Colony - Plano West

Clarion Hotel The Colony - Plano West offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1324 square feet (123 square metres) and includes conference space. The business-friendly Clarion Hotel The Colony - Plano West also features a terrace, a garden, and coffee/tea in common area. Free self parking is available.

This The Colony hotel is smoke free.

  • 122 guestrooms or units
  • 4 levels
  • 1324 sq ft of conference space
  • 123 sq. m of conference space
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
Clarion Hotel The Colony - Plano West offers 122 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • 1,324 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 September to 26 May:
  • Swimming pool
The property will be renovating from 1 August 2025 to 28 February 2026 (completion date subject to change). The following areas are affected:
  • Business centre
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in May and close in October.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Hotel
Holiday Inn Plano The Colony
Clarion The Colony Plano West
Clarion Hotel The Colony Plano West
Holiday Inn Plano The Colony an IHG Hotel
Clarion Hotel The Colony - Plano West Hotel
Clarion Hotel The Colony - Plano West The Colony
Clarion Hotel The Colony - Plano West Hotel The Colony

Frequently asked questions

What is the cancellation policy at Clarion Hotel The Colony - Plano West?

Clarion Hotel The Colony - Plano West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Clarion Hotel The Colony - Plano West?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Clarion Hotel The Colony - Plano West on 29 Mar 2026 start from AU$118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Clarion Hotel The Colony - Plano West?

Yep, Clarion Hotel The Colony - Plano West has a free self car park.

Does Clarion Hotel The Colony - Plano West have a pool?

Clarion Hotel The Colony - Plano West has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from May to October.

Does Clarion Hotel The Colony - Plano West have a waterslide?

No, there is no waterslide at Clarion Hotel The Colony - Plano West, but Hawaiian Falls The Colony is a short 5-minute walk away.

Is Clarion Hotel The Colony - Plano West family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Clarion Hotel The Colony - Plano West is a hit with families.

Does Clarion Hotel The Colony - Plano West serve breakfast?

Sure does, free on-the-go brekkie is available daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Clarion Hotel The Colony - Plano West?

No, Clarion Hotel The Colony - Plano West does not offer an airport shuttle service.

What time are check-in & check-out at Clarion Hotel The Colony - Plano West?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Clarion Hotel The Colony - Plano West?

Furry friends are welcome at Clarion Hotel The Colony - Plano West, with dog exercise areas on offer.

Clarion Hotel The Colony - Plano West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 584 out of 1008 reviews
Rating 8 - Good. 183 out of 1008 reviews
Rating 6 - Okay. 111 out of 1008 reviews
Rating 4 - Poor. 52 out of 1008 reviews
Rating 2 - Terrible. 78 out of 1008 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Melissa

Stayed 1 night in Dec 2025

10/10 Excellent

Penchala sai

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

6/10 Okay

MICHAEL

Liked: Cleanliness
While the check in staff was okay, they were very "robotic" in their interactions. They were very rushed and no smiles or energy for the arriving guests. The room was clean for the most part. The bathroom had all used lotions and toiletries. The toilet seat was literally cracked and broken in half.
Cracked toilet seat
Cracked toilet seat
Used toiletries
Stayed 1 night in Dec 2025

10/10 Excellent

Godwin

Liked: Cleanliness, property conditions & facilities
Nice place to be
Stayed 1 night in Nov 2025

10/10 Excellent

Godwin

It was good
Stayed 1 night in Nov 2025

8/10 Good

Scott

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Evelia

Stayed 2 nights in Dec 2025

10/10 Excellent

Praise

Stayed 1 night in Nov 2025

4/10 Poor

Rolando J

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not have made reservations at this hotel if Expedia had mentioned it was under construction/renovation and there was no food service available and the ice machine did not work.
Stayed 1 night in Dec 2025

2/10 Terrible

Debbie

Posting did not state that the hotel was actively being remodeled and to expect disturbances. Hotel information stated that a breakfast was I
Stayed 1 night in Dec 2025

6/10 Okay

Marceia J

Liked: Staff & service
Disliked: Amenities
The room was ok. The hotel was in the middle of updating.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Welcoming staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean hotel
Stayed 3 nights in Nov 2025

4/10 Poor

Darren

Travelled with family
Disliked: Staff & service, room comfort
The AC didn’t work. When ask to have fixed or move us to another room the woman said she did not the authority to do so and she couldn’t reach the manager. The next morning the manager moved us. No refund was offered for the night no rest at 80°
Stayed 2 nights in Nov 2025

8/10 Good

Shirley L

Stayed 1 night in Nov 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It would’ve been nice to know it was in the process of being renovated. But it was ok
Stayed 2 nights in Nov 2025

6/10 Okay

Divian

Disliked: Staff & service, amenities
Did not tell us that they had renovations and construction going on and the heater wasn’t working. Customer service wasn’t that good of a help.
Stayed 4 nights in Nov 2025

8/10 Good

Wendell, Centerville

Liked: Cleanliness, amenities, property conditions & facilities
Great location right by Grandscape
Stayed 4 nights in Nov 2025

8/10 Good

Wendell, Centerville

Liked: Cleanliness, amenities, property conditions & facilities
Renovations going on so just two floors available and no restaurant. Staff was friendly and it was a great place to stay for my purposes. Easy free parking
Stayed 1 night in Nov 2025

8/10 Good

Nitish Kumar

Stayed 2 nights in Nov 2025

6/10 Okay

Peter

Travelled with family, Travelled with partner
Everything was good just wished we would of been aware of the construction going on and they had construction equipment blocking a wheelchair access point …other than that it was ok breakfast was pricey as listed $12.99 buffet but we didn’t eat there
Stayed 1 night in Nov 2025

2/10 Terrible

Janice

Liked: Cleanliness, staff & service
Disliked: Amenities
No breakfast as stated
Stayed 1 night in Nov 2025

10/10 Excellent

pablo

Travelled with partner
Liked: Cleanliness, amenities
.
Stayed 1 night in Nov 2025

6/10 Okay

Adam

Liked: Cleanliness, staff & service
The room smell like cigarettes smoke
Stayed 1 night in Nov 2025

10/10 Excellent

Cedrick

Stayed 1 night in Oct 2025