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4.4 out of 5

"Nice place very friendly " More

By a verified traveller on Tue 12 Mar 2024

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Hotel Description

A family-friendly stay in Invercargill awaits you at Ascot Park Hotel. Within a 20-minute stroll, you'll find Surrey Park and Bill Richardson Transport World. Highlights at this eco-certified hotel include a restaurant, an indoor swimming pool, and free self parking.

At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and sauna as well as access to mini golf. Business amenities include meeting rooms, a conference center, and a business center. Other amenities include free WiFi in public areas and laundry facilities. Full breakfast is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM. There's also the convenience of a free airport shuttle.

Sights within a 20-minute walk of this 4-star Glengarry hotel include Stadium Southland and Dig This Invercargill.

Motel Unit, Separate Building

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$129* Per night/room 28 Apr. - 29 Apr.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Spa bath

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Queen Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Ascot Park Hotel ratings based on 255 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ascot Park Hotel

Everyone (147) Couples (65) Business (1) Family (35) Other (1)
5 out of 5
Nice place very friendly

Posted by on 12 Mar. 2024

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Comment from Hotel Management

13 Mar. 2024 by Dean Nicol

Dear GuestThanks for taking the time to provide us with feedback from your recent stay. It is great to read you enjoyed our friendly staff and we hope to welcome you back again in the future. Very Best Regards

5 out of 5
We had a great sleep. Easy close parking. Easy check in/out. Very nicely appointed suites. Great bathroom with huger shower.

Posted by on 11 Jan. 2024

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Comment from Hotel Management

29 Jan. 2024 by Dean Nicol

Dear RodneyThanks for taking the time to provide us with feedback from your recent stay. It is great to read your positive comments and we hope to welcome you back again soon. Best Regards

3 out of 5

Posted by on 3 Dec. 2023

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Comment from Hotel Management

13 Dec. 2023 by Dean Nicol

Dear SoniaThanks for taking the time to provide us with a rating. We hope to welcome you back again soon. Very best regards

4 out of 5
The csr park and entrance to the building had no lighting felt unsafe at night time.

Posted by on 12 Nov. 2023

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Comment from Hotel Management

15 Nov. 2023 by Dean Nicol

Dear SusanThanks for taking the time to provide us with feedback from your recent stay. We have recently replaced all of the car park and driveway lights and have had set up problems. They are up and running again and hopefully you won't find this issue again. Best Regards

5 out of 5
Absolutely blown away by the friendliness and helpfulness of all the staff … we thoroughly enjoyed our two nights here and would highly recommend to others

Posted by on 4 Nov. 2023

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Comment from Hotel Management

5 Nov. 2023 by Dean Nicol

Dear ChrissieThanks for taking the time to provide us with all important feedback. It is great to read the team looked after you and thank you for the recommendation. We hope to welcome you back again soon. Very Best Regards

3 out of 5
Tried out the motel units as a last minute booking; will not use again. The hotel rooms are far nicer.

Posted by on 27 Jun. 2023

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Comment from Hotel Management

28 Jun. 2023 by Dean Nicol

Dear RachelThanks for taking the time to provide us with feedback from your most recent stay. Yes the hotel rooms are a better quality rated at 4star while the motels are a 3 star product. We look forward to welcoming you back again to the hotel soon. Very Best Regards

4 out of 5
Clean and comfortable with modern bathroom and great facilities.

Posted by on 2 Jun. 2023

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Comment from Hotel Management

3 Jun. 2023 by Dean Nicol

Dear HelenThanks for taking the time to provide us with all important feedback. It is great to read your comments and we hope to welcome you back again soon. Very Best Regards

5 out of 5
Excellent bar food and friendly hotel staff

Posted by on 29 May 2023

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Comment from Hotel Management

2 Jun. 2023 by Dean Nicol

Dear TonyThanks for taking the time to provide us with feedback from your recent stay. It is great to read your comments and we hope to welcome you back again soon. Very Best Regards

3 out of 5
Motel menu stated omelettes got to restaurant not on menu Asked waitress about a pork dish and was it true pork She said it was turned out to be Pate Menu did not state pate Very disappointing Would not recommend

Posted by on 6 May 2023

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Comment from Hotel Management

7 May 2023 by Dean Nicol

Dear LynetteThanks for taking the time to provide us with feedback from your recent stay. I have followed up with housekeeping to ensure all in-room menus are current as it appears your unit had an old one. I have checked the dinner menu and yes we could word this dish more accurately, which I will follow up with the head chef. I would like to apologise for the inconvenience caused by these matters and we do appreciate you bringing this to our attention. I hope that you will give us another opportunity in the future to deliver you a more positive experience. Very Best Regards

4 out of 5
Stayed in a motel room, which was perfect for our needs. Easy to check in , not too much traffic noise, enjoyed being able to have a bath too!!

Posted by on 25 Apr. 2023

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Comment from Hotel Management

27 Apr. 2023 by Dean Nicol

Hi LindyThanks for taking the time to provide us with feedback from your most recent stay. Great to read your positive comments and we hope to welcome you back again soon. Very best regards.

Property Features

Ascot Park Hotel offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. The family-friendly Ascot Park Hotel also features tour/ticket assistance, a garden, and complimentary newspapers in the lobby. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Self parking is free. This 4-star Invercargill hotel is smoke free.

  • 1 floor
  • 116 guestrooms or units
  • 2 buildings
  • Meeting rooms
  • Built in 1978
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Ascot Park Hotel offers 116 accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Ascot Park Hotel has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 12:30 AM

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 26.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • No lifts
  • Children stay free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 12
  • Credit card pre-authorisation
  • Property is not cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Masks are compulsory at the property
  • Mobile key entry is not available
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30.00 per person
  • Rollaway bed fee: NZD 26.0 per night
  • Credit card charges are subject to a surcharge of 1.51 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ascot Park Hotel
  • Ascot Park Hotel Invercargill
  • Ascot Park Invercargill
  • Park Ascot
  • Ascot Park Hotel Invercargill, South Island
  • Ascot Park Hotel Invercargill
  • Ascot Park Hotel Hotel
  • Ascot Park Hotel Invercargill
  • Ascot Park Hotel Hotel Invercargill

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.