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4.5 out of 5

"Pleasant easy to deal with staff. Comfy beds and parking at your door was good. " More

By a verified traveller on Sun 01 Dec 2019

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Hotel Description

A family-friendly stay in Cowes awaits you at Island Cove Villas. Within a 5-minute stroll you'll find Phillip Island Nature Park and Cowes Beach within a 15-minute walk.

Free WiFi, furnished patios, and dining areas are featured in all 9 soundproofed villas. Kitchens come equipped with microwaves and stovetops, and minibars provide refreshments. Nice touches to enhance your stay include free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Sitting areas, private yards, and Smart TVs are also available. Weekly housekeeping is available.

Enjoy the 2 outdoor swimming pools, outdoor tennis court and seasonal outdoor swimming pool plus access to a playground. Other amenities include free WiFi in public areas, a kids' swimming pool, and laundry facilities. Each morning cooked-to-order breakfast is served between 8:00 AM and 10:00 AM. There's also the convenience of free self parking.

Standard Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Villa, 2 Bedrooms, Kitchen, Garden Area

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Villa, 2 Bedrooms, Kitchen, Poolside

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Honeymoon Villa, 1 Bedroom, Jetted Tub, Garden Area

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Island Cove Villas ratings based on 68 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Island Cove Villas

Everyone (21) Couples (16) Family (31)
5 out of 5

Posted by on 4 Dec. 2021

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4 out of 5

Posted by on 10 Mar. 2021

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Comment from Hotel Management

9 Apr. 2021 by Andrea

Thankyou for taking the time to review us. We hope to see you again soon

2 out of 5
The room was the property owners converted laundry. The bed was low mattress was cheap uncomfortable. Pillows were flat no spares. It was not worth te high pric charged

Posted by on 8 Feb. 2021

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Comment from Hotel Management

12 Feb. 2021 by management

Dear guest We are sad to read your review. Please note you were not staying in a converted laundry at all. Your bedroom and bathroom is in fact and always has been a bedroom and bathroom purpose built. The kitchenette area has always been a kitchenette although it did once share a washer. Pity you didnt let us know about your pillow requirements as we would of been happy to offer alternatives. Please note it is also peak season and just over two hundred dollars for this time of year on the Island is really quite reasonable for the facilities we offer and we ave received fantastic feedback on most occasions. Our mattresses are chiropractic hotel grade but we do understand it is very difficult to please everyone as we all like different grades. Again, had you mentioned it to us during your stay we may have been able to offer an alternative. Kind regards Management

5 out of 5
Pleasant easy to deal with staff. Comfy beds and parking at your door was good.

Posted by on 1 Dec. 2019

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Comment from Hotel Management

2 Dec. 2019 by Your Hosts

Dear Guest, Thank-you for your review. We appreciate your feedback and hope to see you again soon. Enjoy your day, Andrea and Mark

5 out of 5

Posted by on 30 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by Andrea snd Mark

Dear Guest Thankyou for taking the time to review our little piece of paradise. It is with pleasure to see you enjoyed your stay. Regards Andrea and Mark

5 out of 5
Relaxed feeling, nice decor, peaceful. The owners were friendly and the villas are clean and spacious. If I had to fault anything it was the bathroom light didn't work properly but that was nothing as the property is lovely and will certainly return. Cute little Bali cards in the draw are a nice touch to. The driveway is fully lit up if you are driving back at night to :)

Posted by on 28 Apr. 2019

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Comment from Hotel Management

28 Apr. 2019 by Andrea and Mark

Thankyou for your lovely review. We love to hear our guests enjoy their stay. Thankyou for bringing the light issue to our attention. We will check and replace asap. Hope to see you again soon.

1 out of 5
Property is very average. I wont rate it more than a star. Advice if you booking their bring everything with you and dont use their facilities. Property owners told us that we took all their towels with us home."Which doesnt make sense and they charged us for it" there is no point literally for some one to take a dirty tea towel with them or a dirty towel back home.we left everything infront of them and they kept saying that they couldnt find any towel...probably to only add an extra charge.

Posted by on 31 Jan. 2019

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Comment from Hotel Management

3 Feb. 2019 by Mark and Andrea

Dear guest, Understanding the risk of receiving a bad review from disgruntled guests when charged for losses or damages, much consideration is taken place before claims are made. With great trepidation we take great care in double and triple checking every possibility and give benefit of doubt. Unfortunately, we can only state the facts, which shows the below items were not left in the Villa on departure. No-one else other than management had access to the locked room and both team members entered only minutes after departure. In every case where a charge may apply, it is both management team members who check the Villas on departure to ensure no mistakes are made and every effort is made to find missing/misplaced items. Of course we understand mishaps can occur and we do not charge for small breakages or accidental mishaps. Your villa and surrounds were checked by us both and only 2 towels were found. That meant 7 bath towels ( 2 being Sheridan) 2 bath mats, tea towel and hand towel were not found. As discussed after your departure, you mentioned they may of accidentally been taken by your accompanied guests who brought other towels. I can assure you, we would much prefer to have found the provided items in your Villa to save any ill feeling. In addition we would like to ensure all our valued guests and future guests we take great pride in providing wonderful well received resort facilities which is appreciated and loved by most of our guests as evident in so many of our lovely reviews and as noted in the review insights on this site and others. Knowing you all enjoyed your stay when you were here it is with great sadness you now feel our property doesn't meet your standards after charges of only $115 for an excessive amount of missing goods seem extremely fair and well under replacement value. Kind regards

5 out of 5

so impressed!

Pros: felt like a home.
Amazing, comfortable & close to everything. We had a relaxing winters getaway with friends & it was just what we were after.

Posted by , from melbourne on 11 Jun. 2018

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Comment from Hotel Management

13 Jun. 2018 by Andrea

Thanks Demi for taking the time to review our holiday accommodation. We are so happy to hear you enjoyed it so much and look forward to hopefully seeing you again soon.

3 out of 5

nice hotel let down by lack of clenliness

Pros: location nice rooms
Cons: cleaning
Location: great location ,koala park ,helicopter rides ,penguine parade ,whale cruises
Very nice hotel but needs to be cleaned ,alot of spider webs dusty,shower glass not cleaned between occupants ,we know this because when i had a shower an imprint of babies feet on the glass in several places appeared in the steam ,cute but means the glass wasnt cleaned

Posted by , from Bendigo on 22 Jul. 2017

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Comment from Hotel Management

4 Sep. 2018 by New management

Under new management since this review (late Oct 2017) although previous owners generally recieved high scores for cleanliness

4 out of 5

Nice and clean

Lovely, clean facility but mattresses on beds were uncomfortable.

Posted by , from melbourne on 18 Dec. 2016

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Comment from Hotel Management

5 Dec. 2018 by Andrea and Mark

Since your stay there are now new owners, new bedding, new decor and loads of comfort added for our guests enjoyment.

Property Features

Island Cove Villas offers its guests 2 outdoor swimming pools, an outdoor tennis court, a seasonal outdoor pool, and a children's pool. Public spaces have free WiFi. A terrace, barbecue grills, and a garden are also featured at the family-friendly Island Cove Villas. Self parking is free. Smoking is allowed in designated areas at this 4-star Cowes villa.

  • 1 floor
  • 9 guestrooms or units
  • 11 buildings
  • Built in 2007
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Kitchen
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Island Cove Villas offers 9 air-conditioned accommodations with minibars and coffee/tea makers. Rooms open to furnished patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Accommodations at this 4-star villa have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cowes villa provides complimentary wireless Internet access. Smart televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

  • In-room kitchen
  • Private patio (furnished)
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Minibar
  • Private outdoor space
  • Smart television
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 25
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:30 PM. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests will receive lockbox information. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up.

The front desk at this property is open daily from 9:00 AM - 5:30 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 35.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • Children stay free
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Long-term renters welcome
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 24.50 for adults and AUD 17.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 35.00 (subject to availability)
  • Crib (infant bed) fee: AUD 35.0 per day
  • High chair fee: AUD 5.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phillip Island Surf Circuit Apartment Cowes
  • Phillip Island Surf Circuit Apartment
  • Phillip Island Surf Circuit Cowes
  • Island Cove Villas Villa
  • Island Cove Villas Cowes
  • Island Cove Villas Villa Cowes
  • Phillip Island Surf Circuit

You should know

  • The seasonal pool will open in October and close in May.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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