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St. Regis Macao

5.0 star property
Luxury hotel with 3 outdoor pools and full-service spa

Photo gallery for St. Regis Macao

Metropolitan Suite, Tower View | View from room
3 outdoor pools
View from property
View from property
Metropolitan Suite, Tower View | Living room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking available
  • Bar
The current price is AU$254
includes taxes & fees
12 Jan - 13 Jan 2026

Explore the area

View map
The Londoner Macao, Estrada do Istmo, S/N, Cotai
  • Place, City of Dreams
    ‪2 min walk‬
  • Place, Cotai Strip
    ‪2 min walk‬
  • Place, Venetian Macao Casino
    ‪3 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪2 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | View from room

Room, 1 King Bed

9.4 out of 10
Exceptional
(36 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(39 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 53 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Cotai Deluxe Queen

View from room

Cotai Deluxe Queen

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 53 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, City View

Grand Room, 1 King Bed, City View

Grand Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 106 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 106 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Corner

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 106 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Empire Suite King

Suite, 1 Bedroom, Non Smoking

Empire Suite King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 159 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Empire Suite Queen

Premium bedding, down duvets, minibar, in-room safe

Empire Suite Queen

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 159 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 3 Bedrooms

Presidential Suite, 3 Bedrooms | Living area

Presidential Suite, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
Smart TV
Pillow menu
3 bedrooms
  • 477 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 2 King Beds and 2 Queen Beds

View all photos for Metropolitan Suite, Tower View

Metropolitan Suite, Tower View | Living room

Metropolitan Suite, Tower View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Smart TV
Pillow menu
Blackout curtains
Down duvet
  • 106 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Pool
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5 Jan - 6 Jan 2026
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About the area

Cotai

A luxury stay in Cotai awaits you at St. Regis Macao. Within just a 15-minute stroll, you'll find Cotai Arena and Taipa Village. Highlights at this hotel include 3 outdoor swimming pools, a full-service spa and a restaurant. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, Hot tub, sauna and seasonal outdoor swimming pool. 6760 square feet (628 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 1:00 PM. There's also self parking, along with the convenience of an area shuttle. .Places within a 30-minute walk of this 5-property class Cotai hotel include Shoppes at Venetian and Museum of Taipa and Coloane History.

What's nearby

  • The Londoner Macao Casino - 1 min walk - 0.0 km
  • City of Dreams - 2 min walk - 0.2 km
  • Hard Rock Casino - 2 min walk - 0.2 km
  • Cotai Strip - 2 min walk - 0.2 km
  • Venetian Macao Casino - 3 min walk - 0.3 km

Getting around

  • Cotai East Station - 5 min walk
  • Zhuhai Station - 18 min drive
  • Macau (MFM-Macau Intl.) - 7 min drive

Restaurants

  • ‪The St. Regis Bar 瑞吉酒吧 - ‬2 min walk
  • ‪芝乐坊餐厅 - ‬3 min walk
  • ‪吃茶三千 San Chen - ‬5 min walk
  • ‪Jin Yue Xuan (金悅軒) - ‬5 min walk
  • ‪Haidilao Hotpot - ‬4 min walk

About this property

St. Regis Macao

Luxury hotel with 3 outdoor pools and full-service spa
St. Regis Macao offers its guests a full-service spa, 3 outdoor swimming pools, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, a meeting room, and limo/town car service are available. Event space at this hotel measures 6760 square feet (628 square metres) and includes conference space. A seasonal outdoor pool, a 24-hour fitness centre, and spa services are also featured at the luxury St. Regis Macao. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Cotai hotel.

  • 400 guestrooms or units
  • 38 levels
  • 6760 sq ft of conference space
  • 628 sq. m of conference space
  • Built in 2015
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
St. Regis Macao offers 400 accommodations with iPod docking stations and MP3 docking stations. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and minibars. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. An iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

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Londoner Grand, a Luxury Collection Hotel, Macao
  • Pool
  • Spa
  • Free airport shuttle
  • Free WiFi
4.8 out of 5, Exceptional, 231 reviews
The price is AU$213
includes taxes & fees
5 Jan - 6 Jan 2026
Londoner Grand, a Luxury Collection Hotel, Macao

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Parking on site (MOP 300 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 1:00 PM for a fee: MOP 261.80 for adults and MOP 130.90 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Designer stores
  • Full-service spa
  • Hot tub
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6,760 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Thin carpet in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 38 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 500.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MOP 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MOP 261.8 for adults and from MOP 130.9 for children
  • Self-parking fee: MOP 300 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MOP 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. This property uses solar energy.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

St. Regis Macao Cotai Central Hotel
St. Regis Macao Central Hotel
St. Regis Macao Cotai Central
St. Regis Macao Central
St. Regis Macao Hotel
St. Regis Macao Cotai
St. Regis Macao Hotel Cotai
The St. Regis Macao Cotai Strip
The St. Regis Macao Cotai Central

Frequently asked questions

What is the cancellation policy at St. Regis Macao?

St. Regis Macao offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at St. Regis Macao?

As of 13 Dec 2025, prices found for a 1-night stay for 2 adults at St. Regis Macao on 12 Jan 2026 start from AU$254.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at St. Regis Macao?

Yep, St. Regis Macao has a self car park for MOP 300 per day. A self car park is also available, for a fee.

Are there any beaches close to St. Regis Macao?

The closest beach to St. Regis Macao is Hac Sa Beach (3.4 km).

Is there a spa on site at St. Regis Macao?

Yep, there is an onsite spa at St. Regis Macao. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does St. Regis Macao have a pool?

St. Regis Macao has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does St. Regis Macao have a waterslide?

No, there is no waterslide at St. Regis Macao, but Studio City Water Park is a short 14-minute walk away.

What makes St. Regis Macao a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at St. Regis Macao.

Are there hot tubs in the rooms at St. Regis Macao?

No, but there are deep-soaking baths in the guestrooms.

Does St. Regis Macao serve breakfast?

Yeah, buffet brekkie is served daily from 7:00 AM to 1:00 PM.

Is there a free airport shuttle available at St. Regis Macao?

No, St. Regis Macao does not offer an airport shuttle service.

Is there a bar or restaurant at St. Regis Macao?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at St. Regis Macao?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at St. Regis Macao?

No, only service animals are allowed.

St. Regis Macao Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 833 out of 1002 reviews
Rating 8 - Good. 124 out of 1002 reviews
Rating 6 - Okay. 21 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

SUNG WAI

Stayed 1 night in Sep 2025

10/10 Excellent

Ting

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

This is the third time we stayed at The St. Regis Macao. Everything is as good as before. This time we stay there to celebrate my wife's birthday. They gave us a complimentary birthday cake and arrange a beautiful balloon stand together with 2 very cute teddy bear butlers put it in room. A lady butler who take care of our room name Alison is very friendly and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lawrence, Rosemead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is excellent. No complains
Stayed 2 nights in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing even gave fun souvenir bear as a parting gift!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

harishanthan, carmel

Great place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Pauldeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, fair prices
Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thanapat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff are assisting with everything. I love it!
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with gorgeous bar

Luxurious as expected. Service was fantastic. Room was comfortable and had a great view. The St. Regis bar was a special experience. Highly recommend a visit.
Stayed 1 night in Jul 2025

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service was good and room is spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Yew Hoong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is clean and comfortable
Stayed 4 nights in Jul 2025

10/10 Excellent

Riki

Travelled with family
Liked: Amenities
The hospitality of St Regis was great!
Stayed 1 night in Jul 2025

10/10 Excellent

LY THANH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staffs and service
Stayed 2 nights in Jun 2025

10/10 Excellent

yuki

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and great staying up late place
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The St. Regis, unlike the other hotels in Macau, is unassuming and felt like it is the best kept secret for travelers who value comfort, peace, and exceptional service above theatrical experience. We thoroughly enjoyed our stay and would absolutely recommend St. Regis.
Stayed 1 night in Jun 2025

10/10 Excellent

Yonnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An amazing, graceful and peaceful hotel at a convenient location yet be in the crowd just with few minutes walk. All the staff are friendly, cheerful and helpful. Fast check-in and check-out process. Spacious room with 24-hour in-room dining service. Gain-more-weight recommendations are Korean Fried Chicken, Fried Squid Rings & Wakyu beef burger in the Overnight menu. Nice pools can be seen from my room (but I had no chance to visit due to typhoon). The Butler Team are so meticulous and can handle every reasonable requests 24/7. I am sure everyone can have a enjoyable stay in St. Regis Macao.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hannah

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The St. Regis was one of my favourite hotel experiences. Service was above and beyond. The rooms were very clean, and the “butler team” is phenomenal. The checkin was smooth/quick and easy and the staff were exceptionally attentive in all the best ways! The staff noticed I was pregnant during check in (not mentioned during my booking), and later I found a pregnancy pillow placed on my bed in case I wanted it. Went out for dinner and found the “butler team” had left me a card and baby socks as a gift which was super sweet! Fresh fruits were brought into the room, and we were asked if we would like any assistance or tours of various things in our room etc, and amenities used (husband used the shaving kit right when we checked in) were replaced while we were gone for dinner even though we were only staying one night! I mentioned at checkout that I loved their quilted hotel slippers and the staff gave us each a new pair to take home (they hung it in a bag on our luggage when they were holding it for us after checkout.) This was far above and beyond in terms of hospitality and customer service! I’d 100% book with the St. Regis again in a heartbeat! We were close to booking another night and extending our stay (the only reason we didn’t was due to timing of us going to our next destination).
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay great views. Service 100%

Staff are so attentive. Highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

kfir, qiryat ono

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Caterina

Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great location. Access to so many eating places. Friendly staff. Large, clean and quiet rooms. Pool temperature was too warm. Will stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexander

Stayed 2 nights in Apr 2025

10/10 Excellent

JUE

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the butler service. Vladimir is great
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Takes well trained staff to turn around a negative situation into a truly customer experience. Morning of April 23, 2025, arrived at The Manor for breakfast around 9:00AM to find a queue. Patience is a virtue but when multiple finished tables were left unserviced during my wait, it was frustrating. The tables needed to be cleaned and returned for service asap, not sit there with mess on the table for over 10 minutes. Certainly the view did not match the decor or reputation of the hotel. When I was finally led to my table I expressed my displeasure. The staff, Fancy Wen, understood my displeasure and throughout the rest of my breakfast, was very attentive to my needs. I like to thank her and all of the other staff, as well as all who served me the following morning, with professional and well attentive service. The food at the breakfast buffet was all right, but it was the ordered dishes like eggs Benedict Florentine, or the waffles which I like to proclaim as the fluffiest yet crunchiest I have ever tasted. Bravo and compliments to the chef. The staff were always available to offer assistance and it was nice for them to recognize me and call me by name, even if it was only a short 2 night stay. Certainly look forward to returning again soon. As a well travelled retiree who traverses the world for golf and to view spectacular shows and events, the service at the St. Regis Macau deserve recognition. Thank you for looking after my wife and I. All the best. William (Bill) Siu
Stayed 2 nights in Apr 2025