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ProfilHotels Mercur

3.0 star property

Photo gallery for ProfilHotels Mercur

Front of property – evening/night
Classic Queen Room Four
Interior entrance
Desk, bed sheets
Daily buffet breakfast (DKK 180 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
Vester Farimagsgade 17, Copenhagen, 1606
  • Place, Tivoli Gardens
    ‪6 min walk‬
  • Place, City Hall Square
    ‪6 min walk‬
  • Place, Strøget
    ‪7 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪20 min drive‬

Room options

View all photos for Classic Single Room

Desk, bed sheets

Classic Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room

Desk, bed sheets

Classic Twin Room

7.2 out of 10
Good
(15 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Queen Room

Desk, bed sheets

Classic Queen Room

8.4 out of 10
Very good
(107 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room

Desk, bed sheets

Classic Triple Room

7.2 out of 10
Good
(9 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 2 Single Beds

View all photos for Classic Queen Room Four

Classic Queen Room Four

Classic Queen Room Four

7.0 out of 10
Good
(4 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

Desk, bed sheets

Classic Twin Room Four

  • 18 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

Desk, bed sheets

Superior King Room Four

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Copenhagen

ProfilHotels Mercur puts you in the heart of Copenhagen, within just a 10-minute stroll of popular attractions like Tivoli Gardens and City Hall Square. .This pet-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include an outdoor tennis court, dry cleaning/laundry services and tour/ticket assistance. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of car rentals on site. .Attractions within a 10-minute walk of this 3-property class Copenhagen City Centre hotel include Strøget and within 30 minutes you'll find Nyhavn.

What's nearby

  • Tivoli Gardens - 6 min walk - 0.5 km
  • City Hall Square - 6 min walk - 0.5 km
  • Copenhagen City Hall - 7 min walk - 0.7 km
  • Strøget - 7 min walk - 0.7 km
  • University of Copenhagen - 10 min walk - 0.9 km

Getting around

  • Vesterport Station - 2 min walk
  • Copenhagen Central Station - 6 min walk
  • Kastrup Airport (CPH) - 27 min drive

Restaurants

  • ‪Royal Bar - ‬4 min walk
  • ‪Ø12 Coffee and Eatery - ‬5 min walk
  • ‪Axelborg Bodega - ‬5 min walk
  • ‪Lobby Bar - ‬5 min walk
  • ‪Social Brew - ‬2 min walk

About this property

ProfilHotels Mercur

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. ProfilHotels Mercur also features tour/ticket assistance, dry cleaning/laundry services, and a front desk safe.

This 3-star Copenhagen hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 6 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
ProfilHotels Mercur offers 119 accommodations with a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: DKK 300 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for DKK 300.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

Frequently asked questions

What is the cancellation policy at ProfilHotels Mercur?

ProfilHotels Mercur offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to ProfilHotels Mercur?

The closest beach to ProfilHotels Mercur is Islands Brygge Harbour Baths (1.4 km).

Does ProfilHotels Mercur serve breakfast?

Yeah, buffet brekkie is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at ProfilHotels Mercur?

No, ProfilHotels Mercur does not offer an airport shuttle service.

What time are check-in & check-out at ProfilHotels Mercur?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

ProfilHotels Mercur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 332 out of 1000 reviews
Rating 8 - Good. 409 out of 1000 reviews
Rating 6 - Okay. 168 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Pia Vibeke Moeller

Stayed 1 night in Dec 2025

10/10 Excellent

Bhavesh Chimanlal

Excellent
Stayed 2 nights in Dec 2025

6/10 Okay

Sten

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ja
Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities
Good location. Staff lovely. Room was clean. Shower could’ve been slightly better, the lights were confusing. Room was quite big and would stay there again
Stayed 3 nights in Dec 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was very friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and great location for time in Copenhagen. Only downside is the shower curtains - it's time these were updated to shower screens. Otherwise a good choice of hotel.
Stayed 6 nights in Nov 2025

4/10 Poor

Aaron

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Hotel is fine but very worn. The carpet in the room was sort of hard and sticky. The duvet covers were clean but the actual duvets inside were yellowed and stained. Small rooms. Very hot in the room with lots of train noise outside if you decide to open the windows. Good location for transport links.
Stayed 3 nights in Nov 2025

8/10 Good

Åke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Nov 2025

8/10 Good

Hans

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Vi havde 4 værelser på dette ophold, at i alle værelser var sengene ikke særlige gode og ligge i
Stayed 2 nights in Nov 2025

10/10 Excellent

Cossel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly, happy to accommodate a change of room.
Stayed 2 nights in Nov 2025

6/10 Okay

Alfie

Liked: Cleanliness, staff & service, amenities
Great view of pink buildings from my window. The train is extremely loud going past all time until very late at night. One night - what u presume was a maid - entered my room very early in the morning even though I had do not disturb on. I didn’t get to see them as they ran out when they realised I was in bed. Very odd.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lars

We enjoyed our stay. Good central location
Stayed 3 nights in Nov 2025

6/10 Okay

Jørn

Liked: Cleanliness, room comfort
The internet on 6th floor is bad... I could not stream programs from YouSee on my PC If I wanted a late checkout (15.30) you would charge me 200kr pr hour, which is very steep. I brought dinner to my room and borrowed knife and fork - but I could not borrow a plate??? The staff at reception and housekeeping were polite. Overall I had a nice stay. But the above issues were a nuissance. Best Joern Hald
Stayed 3 nights in Nov 2025

4/10 Poor

julie

Stayed 2 nights in Nov 2025

8/10 Good

Ole

Stayed 3 nights in Nov 2025

10/10 Excellent

Ann-Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Georgia

Stayed 2 nights in Nov 2025

6/10 Okay

Vegard

Stayed 2 nights in Nov 2025

8/10 Good

Dorthe

Disliked: Amenities
Beliggenhet
Wiew from the room in 6th floor.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, staff & service, amenities
La chambre et l emplacement
Stayed 2 nights in Nov 2025

8/10 Good

Mollie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fab
Stayed 2 nights in Nov 2025

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very comfortable bed, and room was clean. Breakfast was very good. Good variety of options for breakfast including milk alternatives. The shower is not separate from the rest of the bathroom though.
Stayed 4 nights in Nov 2025