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ProfilHotels Mercur

3.0 star property
Hotel with an outdoor tennis court, 6-minute walk to Tivoli Gardens

Photo gallery for ProfilHotels Mercur

Front of property – evening/night
Daily buffet breakfast (DKK 180 per person)
Desk, bed sheets
Interior entrance
Classic Queen Room Four

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
Vester Farimagsgade 17, Copenhagen, 1606
  • Place, Tivoli Gardens
    ‪6 min walk‬
  • Place, City Hall Square
    ‪6 min walk‬
  • Place, Strøget
    ‪7 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪20 min drive‬

Room options

View all photos for Classic Single Room

Desk, bed sheets

Classic Single Room

Highlights

Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Electric kettle
Eco-friendly cleaning supplies
Desk
Wardrobe
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room

Desk, bed sheets

Classic Twin Room

7.2 out of 10
Good
(15 reviews)

Highlights

Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Electric kettle
Eco-friendly cleaning supplies
Desk
Wardrobe
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Queen Room

Desk, bed sheets

Classic Queen Room

8.4 out of 10
Very good
(107 reviews)

Highlights

Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Electric kettle
Eco-friendly cleaning supplies
Desk
Wardrobe
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Classic Triple Room

Desk, bed sheets

Classic Triple Room

7.2 out of 10
Good
(9 reviews)

Highlights

Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Electric kettle
Eco-friendly cleaning supplies
Desk
Wardrobe
  • 18 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 2 Single Beds

View all photos for Classic Queen Room Four

Classic Queen Room Four

Classic Queen Room Four

7.0 out of 10
Good
(4 reviews)

Highlights

Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Electric kettle
Eco-friendly cleaning supplies
Desk
Wardrobe
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

Desk, bed sheets

Classic Twin Room Four

Highlights

Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Electric kettle
Eco-friendly cleaning supplies
Desk
Wardrobe
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Eco-friendly toiletries
Free bottled water
Coffee/tea maker
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Superior King Room Four

Desk, bed sheets

Superior King Room Four

8.8 out of 10
Excellent
(10 reviews)

Highlights

Separate sitting area
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Eco-friendly toiletries
Free bottled water
Coffee/tea maker
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • City view

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About the area

Copenhagen

ProfilHotels Mercur puts you in the heart of Copenhagen, within just a 10-minute stroll of popular attractions like Tivoli Gardens and City Hall Square. .This pet-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include an outdoor tennis court, dry cleaning/laundry services and tour/ticket assistance. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of car rentals on site. .Attractions within a 10-minute walk of this 3-property class Copenhagen City Centre hotel include Strøget and within 30 minutes you'll find Nyhavn.

What's nearby

  • Tivoli Gardens - 6 min walk - 0.5 km
  • City Hall Square - 6 min walk - 0.5 km
  • Copenhagen City Hall - 7 min walk - 0.7 km
  • Strøget - 7 min walk - 0.7 km
  • University of Copenhagen - 10 min walk - 0.9 km

Getting around

  • Vesterport Station - 2 min walk
  • Copenhagen Central Station - 6 min walk
  • Kastrup Airport (CPH) - 27 min drive

Restaurants

  • ‪Ø12 Coffee and Eatery - ‬5 min walk
  • ‪Lobby Bar - ‬5 min walk
  • ‪Royal Bar - ‬4 min walk
  • ‪Social Brew - ‬2 min walk
  • ‪Axelborg Bodega - ‬5 min walk

About this property

ProfilHotels Mercur

Hotel with an outdoor tennis court, 6-minute walk to Tivoli Gardens
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. ProfilHotels Mercur also features tour/ticket assistance, dry cleaning/laundry services, and a front desk safe.

This 3-star Copenhagen hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 6 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
ProfilHotels Mercur offers 119 accommodations with a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: DKK 300 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for DKK 300.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

Frequently asked questions

What is the cancellation policy at ProfilHotels Mercur?

ProfilHotels Mercur offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to ProfilHotels Mercur?

The closest beach to ProfilHotels Mercur is Islands Brygge Harbour Baths (1.4 km).

Does ProfilHotels Mercur serve breakfast?

Yeah, buffet brekkie is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at ProfilHotels Mercur?

No, ProfilHotels Mercur does not offer an airport shuttle service.

What time are check-in & check-out at ProfilHotels Mercur?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

ProfilHotels Mercur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 334 out of 1006 reviews
Rating 8 - Good. 413 out of 1006 reviews
Rating 6 - Okay. 168 out of 1006 reviews
Rating 4 - Poor. 65 out of 1006 reviews
Rating 2 - Terrible. 26 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Andreas

Stayed 1 night in Oct 2025

4/10 Poor

Lise

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

ilari

Stayed 2 nights in Oct 2025

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was delicious and plenty of it. I liked the variety each day. It wasn't always the same stuff. Our room however was very warm and difficult to sleep in. We were offered a fan but decided against it fearing the noise would keep us awake. The people at reception were very helpful and courteous.
Stayed 3 nights in Oct 2025

6/10 Okay

Klaus

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Bad extra bed

The extra bed where very bad. No sleep the first night :-(
Stayed 2 nights in Oct 2025

8/10 Good

Diosa, Streamwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choices
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness
Good location and helpful staff
Stayed 4 nights in Oct 2025

8/10 Good

Sara

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Owen

Stayed 4 nights in Oct 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A better variation on the breakfast would be lovely, and some better air conditioning as well
Stayed 2 nights in Oct 2025

8/10 Good

Zdenka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good except after talking to three different staff members who all assured me someone can help us wake up at 3a.m. (phone call), no one did. That was the only disappointing thing.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel to visit. Handy for most attractions.
Stayed 4 nights in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Kent

Liked: Staff & service
The breakfast and hotel overall was good. But beds was very soft and you did not sleep that Well in them. At the breakfast there was not enough space/ sitdowns, so peole were waiting for a place to sit. It was stressful, if you was trying to enjoy your breakfast and coffee.
Stayed 2 nights in Oct 2025

8/10 Good

Bjarne

Stayed 1 night in Oct 2025

8/10 Good

Mike

Stayed 3 nights in Oct 2025

8/10 Good

Raymond Joseph, san leandro

Travelled with family
Liked: Staff & service
Short walk from central station
Stayed 4 nights in Oct 2025

8/10 Good

Rebecca

Stayed 3 nights in Oct 2025

8/10 Good

Mikkel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Oct 2025

10/10 Excellent

Robert, Gainesville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, great breakfast and very convenient. Just a heads up, rooms that are facing the train are a bit loins with the windows open.
Stayed 3 nights in Oct 2025

8/10 Good

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Close to public transportation. Breakfast buffet offering many options. Room and washroom are a bit tired, need a little TLC.
Stayed 9 nights in Sep 2025

8/10 Good

Robert, Gainesville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff and breakfast all GREAT! Just a bit loud, but you are in the center of it all
Stayed 1 night in Oct 2025

6/10 Okay

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and close to train station
Stayed 2 nights in Sep 2025