2/10 Terrible
Ashish
Travelled with family
27 Apr 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
I was charged unauthorized fees by the motel manager. Upon contacting the motel to seek clarification, I was shocked to be falsely accused of stealing towels from the room—an allegation I strongly deny. Tammy, the manager, claimed to have evidence to support this claim but has yet to provide any proof. Disturbingly, she abruptly ended our phone call and has ignored all further communication attempts. This unprofessional behavior, coupled with the unfounded accusation, has caused considerable distress to me and my family.
Additionally, the bathroom floor was hazardous due to the absence of a bath mat. When I requested one, Tammy responded rudely and told me to locate the cleaning staff myself to obtain it. There was also a drainage problem in the toilet. Upon escalating the issue, the manager acknowledged it was a known problem and provided a chemical solution as a fix, which proved ineffective.
Given this overall experience, I would not recommend this motel to anyone.
Ashish
Stayed 3 nights in Apr 2025