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IXORA Hotel and Spa

3.0 star property

Photo gallery for IXORA Hotel and Spa

Interior
Interior
Interior
Twin Room, Valley View
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
The current price is AU$215
includes taxes & fees
19 Mar - 20 Mar

Explore the area

View map
Conway Road, Conwy, Wales, LL32 8QE
  • Place, Conwy Valley Maze
    ‪4 min drive‬
  • Place, Eryri National Park
    ‪5 min drive‬
  • Place, Swallow Falls
    ‪23 min drive‬

Room options

View all photos for King Deluxe Suite

King Deluxe Suite

King Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for King Junior Suite

King Junior Suite

King Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room, Valley View

Double Room, Valley View

Double Room, Valley View

10.0 out of 10
Exceptional
(4 reviews)
  • Valley view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for King Room Woodland View

King Room Woodland View

King Room Woodland View

9.4 out of 10
Exceptional
(16 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room Woodland View

Twin Room Woodland View

Twin Room Woodland View

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Valley View

Twin Room, Valley View

Twin Room, Valley View

  • Valley view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Queen Accessible Room

Queen Accessible Room

Queen Accessible Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Conwy

At IXORA Hotel and Spa you'll be 2.2 km (1.4 mi) from Eryri National Park and 2.1 km (1.3 mi) from Conwy Valley Maze. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering can include massages and body scrubs. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a 24-hour gym and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. .Sights within a 10-minute drive of this 3-property class Conwy hotel include Conwy Water Gardens and Fairy Falls Waterfall.

What's nearby

  • Conwy Valley Maze - 4 min drive - 2.1 km
  • Eryri National Park - 5 min drive - 2.7 km
  • Conwy Castle - 19 min drive - 13.7 km
  • Eryri National Park Visitor Centre - 20 min drive - 16.1 km
  • Swallow Falls - 23 min drive - 19.5 km

Getting around

  • Tal-y-Cafn Station - 8 min drive
  • Liverpool (LPL-John Lennon) - 95 min drive

Restaurants

  • ‪The Erskine Arms - ‬14 min drive
  • ‪Tu Hwnt I'r Bont Tearooms - ‬11 min drive
  • ‪The Groes Inn - ‬8 min drive
  • ‪Two The Square - ‬14 min drive
  • ‪Castle Gallery Tea Rooms - ‬14 min drive

About this property

IXORA Hotel and Spa

IXORA Hotel and Spa offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly IXORA Hotel and Spa also features spa services, laundry facilities, and a lift. Free self parking is available.

This 3-star Conwy hotel is smoke free.

  • 106 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
IXORA Hotel and Spa offers 106 accommodations with a safe and a hairdryer. This Conwy hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is open daily.

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  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.5 out of 5, Wonderful, 1,844 reviews
The price is AU$114
includes taxes & fees
6 Apr - 7 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 12 to 15 for adults and GBP 6 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per accommodation, per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 to 15 for adults and GBP 6 to 12 for children
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per day
  • Spa fee: GBP 30.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

IXORA Hotel Spa
IXORA Hotel and Spa Hotel
IXORA Hotel and Spa Conwy
IXORA Hotel and Spa Hotel Conwy

Frequently asked questions

Is parking available at IXORA Hotel and Spa?

Yep, IXORA Hotel and Spa has a free self car park.

How much does it cost to stay at IXORA Hotel and Spa?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at IXORA Hotel and Spa on 19 Mar 2026 start from AU$215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to IXORA Hotel and Spa?

The closest beach to IXORA Hotel and Spa is Llandudno West Shore Beach (13.2 km).

Is there a spa on site at IXORA Hotel and Spa?

Yep, there is an onsite spa at IXORA Hotel and Spa. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does IXORA Hotel and Spa serve breakfast?

You bet, buffet breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at IXORA Hotel and Spa?

No, IXORA Hotel and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at IXORA Hotel and Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at IXORA Hotel and Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

IXORA Hotel and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 96 out of 151 reviews
Rating 8 - Good. 36 out of 151 reviews
Rating 6 - Okay. 6 out of 151 reviews
Rating 4 - Poor. 7 out of 151 reviews
Rating 2 - Terrible. 6 out of 151 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was fine, shower was good. Food menu ok - not much fish. Very disappointing nil access to spa on evening and £25/person/visit is not what you expect when you book a spa hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Mat

Liked: Cleanliness, staff & service, amenities
Clean room - love the privacy screen. Nice staff. Nice food. Nice spa. Couldn’t ask for more
Stayed 2 nights in Nov 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities
Clean rooms, staff very friendly, big beds enjoyed the spa would recommend
Stayed 1 night in Dec 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities
Spa was great
Stayed 1 night in Nov 2025

10/10 Excellent

Mazhir

Liked: Cleanliness, amenities
Spa facilities are brilliant
Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything in the hotel was spotless, all the staff were very pleasant and helpful, breakfast was delicious. Lovely hotel. Would definitely recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities
Room was comfortable, spacious bushier room, clean and modern. Had everything you need.
Stayed 1 night in Nov 2025

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff were lovely, nice spa, very good restaurant. The bedding was a little thin for the season (discovered this once asleep as it got cold in the night), and the shower has a bit of mould and water leaked into the room due to the design. But otherwise it was a very nice stay and we would return.
Stayed 1 night in Nov 2025

2/10 Terrible

ying long

Travelled with group
Disliked: Cleanliness, staff & service, amenities
The main entrance of the hotel is closed for unloading luggage and cannot be driven in. On the day we arrived, it was heavy rain and we had to use a trolley to move luggage. So far, we have never encountered such a star rated hotel. The room service is also very poor. When we returned to the room at night, we found that it had not been cleaned before. We contacted the front desk and said that we didn't need to clean it anymore. We only hoped that we could take a shower with a clean towel. However, we waited until almost 10 pm and no one came to change. We called the front desk and said they were coming soon. The service attitude of this kind of hotel is too poor The parking is so easy n location is good
Stayed 3 nights in Sep 2025

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities
nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing environment with a comfortable bed, a wonderful shower and suitable amount of amenities.
Stayed 3 nights in Oct 2025

10/10 Excellent

Liz

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was super clean. Staff really helpful the Wave garden Spa was superb Amelia and her team were fabulous Will definitely return
Stayed 1 night in Oct 2025

8/10 Good

Iain

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice modern hotel - a few service issues

Hotel was excellent modern hotel nicely designed - if I was being picky I do prefer an ensuite rather than the current trend of frosted glass and sink in room. That is just me though! The only thing that let it down was service in the bar which was terrible, young lad was out of his depth - our drinks at dinner finally arrived after the starters and I heard him drop at least 6 glasses on the floor through the evening. The waiter forgot to order one of our parties main courses- he handled it well and so all was good and sorted. Breakfast continental was restricted choice but fine - english buffet excellent. I would definitely stay again - would book Spa in advance though as was frustrating that as a resident we could not use facilities as they were full. Almost forgot - excellent cheese board
Stayed 1 night in Oct 2025

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfy
Stayed 1 night in Oct 2025

6/10 Okay

Jacob

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Travelled to the property for two nights stay with my wife and 10 week old baby. Location is beautiful, great walking routes and it’s right next to a big adventure sports centre. Unfortunately condition/cleanliness of some of the rooms is poor - first room had mould on ceiling in shower and significant mildew around the tiles. Staff were great and showed us to new room, however the bedding was unclean, and when the bedding was removed for replacement, we could see that the mattress cover was covered in hair. Night Manager and staff got involved and personally checked the next room for us which was great, the staff were a huge help - special thanks to Millie, Brad and Simon we would stay here again because of them.
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. We booked as we wanted to use the spa but were disappointed to find it cost £25 per person extra so didn't use this facility. The hotel was nice anyway and we had a lovely meal in tge restaurant.
Stayed 1 night in Oct 2025

8/10 Good

Adam

Stayed 1 night in Oct 2025

10/10 Excellent

Abidah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Kyle

Paid extra for the suite thinking it would be more comfortable but unfortunately the bed was really uncomfortable. We like visiting North Wales to go out and explore the natural beauty of the area and relax in the evening but unfortunately there wasn’t much comfort in the room, the fridge wasn’t even cold and the tv didn’t even have free view which isn’t normal a problem as we always take our Apple TV with us but unfortunately there was no power point to plug it into. Was very disappointed about this hotel as the pictures look fantastic but the and is such a shame as the hotel has a lot of potential. As North Wales is a favourite place for us especially that area this could have been a regular hotel for us to visit. I did bring this to the attention of the hotel staff which I will say did try their best to resolve this by showing us another room but it was just the same .
Stayed 3 nights in Oct 2025

8/10 Good

Nick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Simon

Stayed 1 night in Oct 2025

10/10 Excellent

Ian, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 1 night in Oct 2025

10/10 Excellent

Lynn-Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Fabulous hotel, perfect from check in to check out. Big thank you to the girls in the spa, the receptionist with the long curly hair and the 2 girls who did our massages who didn’t make us feel uncomfortable when we got a case of the severe giggles and couldn’t hold it together! This was a much needed break for me and my daughter after a lot of recent sadness and that memory will stay with us forever, so thank you ! It made our weekend. Main reception, bar and restaurant staff fabulous, room stunning, food and drinks excellent, was sad to check out and we will definitely return ❤️
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were really airy and the temperature controls were fantastic. It's a bright and spacious hotel, but is super comfortable and feels very welcoming. Staff were all fantastic. Very professional but extremely friendly. Would stay again and recommend to friends and family.
Stayed 1 night in Sep 2025