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SureStay Plus Hotel by Best Western Point Richmond

2.5 star property
Hotel with free breakfast, near San Francisco Bay

Photo gallery for SureStay Plus Hotel by Best Western Point Richmond

Lobby
Memory-foam beds, blackout curtains, iron/ironing board, free WiFi
Exterior
Exterior
Free daily buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$139
includes taxes & fees
31 Dec - 1 Jan 2026

Explore the area

View map
915 W Cutting Blvd, Richmond, CA, 94804
  • Place, Marina Bay Trail
    ‪11 min walk‬
  • Place, Keller Beach
    ‪11 min walk‬
  • Place, Richmond Museum of History
    ‪2 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(88 reviews)

Highlights

Garden
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Memory foam bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Garden
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Memory foam bed
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(46 reviews)

Highlights

Garden
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Memory foam bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(7 reviews)

Highlights

Garden
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Memory foam bed
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Garden
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Memory foam bed
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Garden
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Memory foam bed
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll In Shower

  • Sleeps 4

King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

About the area

Richmond

At SureStay Plus Hotel by Best Western Point Richmond, you'll be 1.9 km (1.2 mi) from San Francisco Bay and 22 km (13.7 mi) from Jack London Square. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .This hotel has free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a seasonal outdoor swimming pool, multilingual staff and luggage storage. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Attractions within a 30-minute drive of this Point Richmond hotel include Moscone Convention Center and Oracle Park.

What's nearby

  • Marina Bay Trail - 11 min walk - 1.0 km
  • Keller Beach - 11 min walk - 1.0 km
  • Golden State Model Railroad Museum - 18 min walk - 1.5 km
  • Richmond Museum of History - 2 min drive - 2.5 km
  • Nevin Community Center - 2 min drive - 2.5 km

Getting around

  • Richmond Transit Center - 4 min drive
  • El Cerrito del Norte Station - 6 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 40 min drive

Restaurants

  • ‪El Canelo - ‬3 min drive
  • ‪7-Eleven - ‬2 min drive
  • ‪Burger King - ‬16 min walk
  • ‪East Brother Beer Co. - ‬18 min walk
  • ‪Golden Gate Bistro - ‬2 min drive

About this property

SureStay Plus Hotel by Best Western Point Richmond

Hotel with free breakfast, near San Francisco Bay
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. An outdoor pool, a vending machine, and multilingual staff are also featured at SureStay Plus Hotel by Best Western Point Richmond. Free self parking is available.

Smoking is allowed in designated areas at this Richmond hotel.

  • 107 guestrooms or units
  • 2 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Smoking in designated areas
  • 1 conference room
SureStay Plus Hotel by Best Western Point Richmond offers 107 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature memory foam mattresses. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
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The price is AU$127
includes taxes & fees
7 Jan - 8 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 01 June and close on 30 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at SureStay Plus Hotel by Best Western Point Richmond.

Property is also known as

Marina Bay Inn
Marina Bay Inn Richmond
Marina Bay Richmond
SureStay Plus Hotel Best Western Point Richmond
SureStay Plus Hotel Best Western Point
SureStay Plus Best Western Point Richmond
SureStay Plus Best Western Point
SureStay Plus Hotel by Best Western Point Richmond Hotel
SureStay Plus Hotel by Best Western Point Richmond Richmond

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western Point Richmond?

Yep, SureStay Plus Hotel by Best Western Point Richmond has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay Plus Hotel by Best Western Point Richmond?

As of 25 Dec 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Point Richmond on 31 Dec 2025 start from AU$139.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Point Richmond have a pool?

SureStay Plus Hotel by Best Western Point Richmond has a seasonal outdoor pool. The pool is open from June 01 to September 30.

Does SureStay Plus Hotel by Best Western Point Richmond serve breakfast?

You bet, free buffet breakfast is offered daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western Point Richmond?

No, SureStay Plus Hotel by Best Western Point Richmond does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus Hotel by Best Western Point Richmond?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Plus Hotel by Best Western Point Richmond?

No, pets are not allowed.

SureStay Plus Hotel by Best Western Point Richmond Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 429 out of 1004 reviews
Rating 8 - Good. 238 out of 1004 reviews
Rating 6 - Okay. 151 out of 1004 reviews
Rating 4 - Poor. 75 out of 1004 reviews
Rating 2 - Terrible. 111 out of 1004 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly you can watch any football game
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and rooms were clean
Stayed 1 night in Sep 2025

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was dirty with cigarettes packages among other things floating around and used diapers lying in the sitting area. Staff was outright rude. Rooms were dirty. We booked because of the affiliation with Best Western, a brand we used to trust. But after this experience we won’t make that mistake again.
Stayed 1 night in Sep 2025

2/10 Terrible

Brooke

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Nasty

We did not stay the light did not work when we walked in. The room was dirty and sheets. We had to fight with the door to shut it. We were in and out of the room in less than 5 minutes and asking for a refund.
Stayed 1 night in Sep 2025

10/10 Excellent

Lorenzo

Stayed 1 night in Sep 2025

8/10 Good

Tauleah

Liked: Staff & service
Stayed 1 night in Sep 2025

4/10 Poor

Fernanda

Stayed 3 nights in Sep 2025

6/10 Okay

Douglas Charles

Travelled with family
Traffic noises as well as other guests. Complimentary ear plugs provided. Friday night sounded like drag racing along the street; we felt uneasy but not unsafe. Sirens eventually chased everything away. The rooms and facilities are showing wear. The bed was big, comfortable, and changed daily. The location was great; just where we needed to be!
Stayed 4 nights in Sep 2025

4/10 Poor

Tauleah

Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Stayed 3 nights in Sep 2025

10/10 Excellent

Clara

Stayed 1 night in Sep 2025

8/10 Good

Claudia

Stayed 2 nights in Sep 2025

10/10 Excellent

Saul

Stayed 2 nights in Aug 2025

2/10 Terrible

Lia, San Rafael

Disliked: Cleanliness
Ive stayed here few times without any problem except last night. At 2am somebody was trying to open my door forcefully from the outside. It woke me up and I thought theyd realize in a few mins that it was the wrong door. They kept at it until I called out to say they have the "wrong door". At that, they left running down the stairs..I peeped out the window to see 2 women walking towards their car. I went bk to sleep. 30mins later, they came back doing the same thing. At this point I reached for rhe hotel phone to call reception. To my disappointment, the line was dead, no dial tone at all. I had to search on my cell.phone for the hotel number to call them and alert them of what was happening.. At the same time, panicking because of the 2 women oustside pushing on my door. The guy on duty tokd me hed be up after he finishes checking a guest in....like no sense of urgency whatsoever! Almost 45mins later, no security shows up and I call them again. He told me he had just gotten back and was going to call me....like Seriously! According to him, those 2 women Do Not stay at the hotel and were partying at another room....so he chased them from the property. They told him they thought the party was in my room....like really? When I called out to them the first time, they still came back a second time. I will NOT go back to this hotel. Security is NOT on their priority list at ALL..
Stayed 1 night in Sep 2025

10/10 Excellent

Malachi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Arun

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
So filthy inside the rooms and outside the property. Avoid staying here
Stayed 1 night in Aug 2025

10/10 Excellent

Troy

Stayed 1 night in Aug 2025

6/10 Okay

Rafa

Travelled with family
Disliked: Staff & service

Sleep a night it’s ok

I’m staying second time with my family first time service is better this time no towel no shampoo and conditioner they bring the towel not a clean dining area service is not good overall so so they can do better then the service they provide
Stayed 2 nights in Aug 2025

10/10 Excellent

Elias

Stayed 1 night in Aug 2025

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
I like breakfast and the personal was kind
Stayed 1 night in Aug 2025

4/10 Poor

Rocky

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean at all. Smells bad and rooms are gross.
Stayed 1 night in Aug 2025

10/10 Excellent

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025