See all properties
Save

Holiday Inn Express & Suites Columbus Airport East by IHG

3.0 star property
Hotel in Columbus with free breakfast and free airport shuttle

Photo gallery for Holiday Inn Express & Suites Columbus Airport East by IHG

Terrace/patio
Exterior
1 bedroom, pillow-top beds, in-room safe, desk
Lobby sitting area
Concierge desk

Popular amenities

  • Parking available
  • Pet-friendly
  • Pool
  • Housekeeping
The current price is AU$193
includes taxes & fees
10 Aug - 11 Aug

Explore the area

Map
6305 E Broad St, Columbus, OH, 43213
  • Mount Carmel East
    ‪14 min walk‬
  • Easton Town Center
    ‪11 min drive‬
  • Ohio State University
    ‪19 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Comm Access,Roll-In Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Comm Access,Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 29.8 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Private kitchenette

Executive Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 29.8 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Pillow-top bed
Sofa bed
  • 29.8 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Comm and Tub Accessible)

Room amenity

Room, 2 Queen Beds, Accessible, Non Smoking (Comm and Tub Accessible)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 29.8 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Comm and Tub Accessible)

Room amenity

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Comm and Tub Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Pillow-top bed
Sofa bed
  • 29.8 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Non Smoking (Hearing)

1 bedroom, pillow-top beds, in-room safe, desk

Room, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking (Hearing)

1 bedroom, pillow-top beds, in-room safe, desk

Suite, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 31 sq m
  • Sleeps 6
  • 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 29.8 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility,Accessible Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility,Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad
Property amenity

Aloft Columbus University District

Grandview Heights
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 820 reviews
The price is AU$216
includes taxes & fees
10 Aug - 11 Aug
Aloft Columbus University District

About the area

Columbus

At Holiday Inn Express & Suites Columbus Airport East by IHG you'll be 1.4 km (0.8 mi) from Mount Carmel East and 3.6 km (2.2 mi) from Gahanna Woods Park and State Nature Preserve. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. 753 square feet (70 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also extended parking, along with the convenience of a free airport shuttle. .Within a 15-minute drive of this 3-property class Columbus hotel, attractions include Easton Town Center and Greater Columbus Convention Center.

What's nearby

  • Mount Carmel East - 14 min walk - 1.2 km
  • Easton Town Center - 11 min drive - 14.9 km
  • Greater Columbus Convention Center - 17 min drive - 22.6 km
  • Nationwide Arena - 17 min drive - 23.0 km
  • Ohio State University - 19 min drive - 23.7 km

Getting around

  • Port Columbus International Airport (CMH) - 13 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪McDonald's - ‬5 min drive

About this property

Holiday Inn Express & Suites Columbus Airport East by IHG

Hotel in Columbus with free breakfast and free airport shuttle
Holiday Inn Express & Suites Columbus Airport East by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 753 square feet (70 square metres) and includes conference space. A roundtrip airport shuttle is free (available on request). The business-friendly Holiday Inn Express & Suites Columbus Airport East by IHG also features gift shops/newsstands, a picnic area, and coffee/tea in common area. Self parking is free.

This 3-star Columbus hotel is smoke free.

  • 95 guestrooms or units
  • 753 sq ft of conference space
  • 70 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Pool or billiards table
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Holiday Inn Express & Suites Columbus Airport East by IHG offers 95 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Reception

Tru By Hilton Columbus East Broad

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 226 reviews
The price is AU$201
includes taxes & fees
25 Aug - 26 Aug
Tru By Hilton Columbus East Broad

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7 AM to 11:00 PM on request
  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 753 square feet of conference space
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. On-site parties or group events are strictly prohibited. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson Columbus Airport East
Country Inn Carlson Columbus Airport East
Country Inn Carlson Columbus Airport East OH
Country Carlson Columbus Airport East OH
Holiday Inn Express Columbus Airport East Hotel
Holiday Inn Express Columbus Airport East

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Columbus Airport East by IHG?

Holiday Inn Express & Suites Columbus Airport East by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Columbus Airport East by IHG?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Columbus Airport East by IHG on 10 Aug 2025 start from AU$192.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Columbus Airport East by IHG?

Yep, Holiday Inn Express & Suites Columbus Airport East by IHG has a free self car park.

Does Holiday Inn Express & Suites Columbus Airport East by IHG have a pool?

Holiday Inn Express & Suites Columbus Airport East by IHG has an indoor pool. The pool is open 9:00 AM to 9:00 PM.

What makes Holiday Inn Express & Suites Columbus Airport East by IHG a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Express & Suites Columbus Airport East by IHG.

Is Holiday Inn Express & Suites Columbus Airport East by IHG family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Columbus Airport East by IHG is a hit with families.

Does Holiday Inn Express & Suites Columbus Airport East by IHG serve breakfast?

Yep, complimentary buffet breakfast is available on weekdays between 6 AM and 9:30 AM and weekends between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Express & Suites Columbus Airport East by IHG?

Yep, there's a free airport shuttle that runs from 7 AM - 11:00 PM on request.

What time are check-in & check-out at Holiday Inn Express & Suites Columbus Airport East by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express & Suites Columbus Airport East by IHG?

Furry friends are welcome at Holiday Inn Express & Suites Columbus Airport East by IHG, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Holiday Inn Express & Suites Columbus Airport East by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 483 out of 1007 reviews
Rating 8 - Good. 301 out of 1007 reviews
Rating 6 - Okay. 113 out of 1007 reviews
Rating 4 - Poor. 64 out of 1007 reviews
Rating 2 - Terrible. 46 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Room comfort

BIG hot tub to relax in

Stayed 1 night in Apr 2025

6/10 Okay

rick

Travelled with family
Liked: Property conditions & facilities
Our refrigerator had the last guests lunch in it. I didn't like the long black hairs mixed in my sheets. Desk worker was not happy and did not explain what room # I was in or when/where the breakfast was.
Stayed 1 night in Apr 2025

4/10 Poor

Rayette

Travelled with family
Liked: Amenities
Disliked: Staff & service
We get to hotel and one of clerks had the whole area was smelling like cigarettes because she’s smoking right by the door. Then elevator wasn’t working properly. Room had one towel in room for three people. Had to wait on linen because it was not stocked. When we were leaving the police are all in the hotel. Smoker there still making place stink. My kids are allergic cigarette smoke. Never will we return.
Stayed 1 night in Apr 2025

10/10 Excellent

Alice

Stayed 1 night in Apr 2025

10/10 Excellent

Katherine, Columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Holiday Inn Express greatly exceeded my expectations. It is conveniently located near shopping & restaurants. The hotel was recently renovated. The coffee machines in the lobby make freshly ground, delicious coffee. The standard room I was staying in had an awesome energy. The lighting & the sound-proofed walls made for a tranquil night. The king-size pillows & mattress were out of this world comfy!!!! Normally, when I wake up, I don't like laying around, but I didn't want to get out of this bed! The only thing that was missing was a bathtub. The overall atmosphere was perfect for a nice, hot soak.
Stayed 1 night in Apr 2025

10/10 Excellent

Marija

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel and very friendly stuff
Stayed 1 night in Mar 2025

10/10 Excellent

korey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very hard to get out of in 6 lanes of traffic. the pool was very cloudy and no cinna rolls. everything else was amazing , clean , and outsatnding. will be back!!! 20mins from the osu stadium
Stayed 1 night in Apr 2025

10/10 Excellent

Terrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very big rooms,
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious, coffee maker great. Beds comfy . Sufficient toiletries . Convenient location. Continental Breakfast was more than I expected and variety. Only complaint was pool and hot tub were cloudy 2 days I was there and towels were lacking in the pool area needing restocked. Staff friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

amanda

Travelled with family
Liked: Amenities
Very clean and friendly
Stayed 1 night in Mar 2025

4/10 Poor

Erica, Romulus

Stayed 1 night in Mar 2025

10/10 Excellent

Martrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 1 night in Mar 2025

8/10 Good

Suying

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good experience
Stayed 2 nights in Mar 2025

8/10 Good

Jamie

Travelled with family and small children
Liked: Amenities
Room was clean, staff was kind and helpful. The only complaint I have is the walls are thin, the air conditioner fan helped with that.
Stayed 1 night in Mar 2025

10/10 Excellent

Miri

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Do not recommend

Check In and Room: Check-in was fine and at first glance, the room appeared to be clean. There were weird 'stains' on the desk chair. There were kids and adults running and screaming down the halls until at least 12:30a. Pool/Hot tub Area: The hot tub had so much foam (I've never seen this much) and chemical smell that my eyes were running from the burn. In the foam, there was black 'particles' forming black lines. It looked DIRTY. There were very obviously multiple parties in the pool area with alcohol everywhere, including cups with beer sitting on the hot tub ledges. Food and pizza boxes piled up everywhere. Pool area was at twice the max occupancy. Kids were running and screaming at the top of their lungs in the pool area that echos, just not being watched by the parents at all. Teenagers flipping and jumping into the 4ft area, almost cracking their heads open. Almost every pool rule was broken and there was no one monitoring it whatsoever. Outside: While walking out to the car to get something left in the car that night, there was a strong marijuana smell. In the morning, there was a giant pile of vomit in the parking lot. Breakfast/Morning: The breakfast had limited choices. Breads and bagels were rock hard. Biscuits were so dry. After going back to our room after breakfast, we were locked out and had to go all the way back down to get a new card and then all the way back up. Somehow this wasn't the worst hotel experience, but I will never return to this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Tasha

Travelled with partner
Liked: Amenities
Minus the kids running over us and the hot tub being dirty. It was a good stay. Whoever was on the 3rd floor kept running in the hallway.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very delightful and delicious stay

Beds were very comfortable. Breakfast was AMAZEBALLS!!! Still thinking of that nifty pancake machine. Would definitely stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Stayed 1 night in Mar 2025

8/10 Good

Eufracia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Traffic and road work
Stayed 3 nights in Mar 2025

8/10 Good

Cecilia

Stayed 1 night in Mar 2025

2/10 Terrible

Britney

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Horrible Experience

My stay here was horrible. We came in town for business. Our family travels a lot for our line of work. I never ever have experienced what I did. We were on the 3rd floor. I was out working in downtown Columbus and I got a call at 7pm from my mother in law saying that security was threatening to kick them out because my 2 small kids were being too loud but they were just being normal children. The hotel rules state 10pm or later no noise. The front desk lady came upstairs and told my mother in law to “whoop your children if they don’t listen.” That’s highly unprofessional and abusive. My 15 month old woke up in the middle of the night crying because she was teething. I tried calming her by walking around, rocking and comforting her. But apparently it was still an issue for the hotel. It was literally for 15 minutes until she went back to sleep. Not long at all. Needless to say we ended our stay early.
Stayed 2 nights in Mar 2025