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Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG

2.5 star property
Hotel with free breakfast, near Ohio State University

Photo gallery for Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG

Exterior
1 bedroom, premium bedding, pillow-top beds, in-room safe
Exterior
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Housekeeping
  • Laundry
The current price is AU$176
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
3045 Olentangy River Rd, Columbus, OH, 43202
  • Place, Ohio State University
    ‪6 min walk‬
  • Place, Schottenstein Center
    ‪3 min drive‬
  • Place, Ohio Stadium
    ‪3 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - king
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, Multiple Beds

8.0 out of 10
Very good
(19 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Accessible (Communications Accessible)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible (Communications Accessible)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, Multiple Beds, Accessible (Communications)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (1 King, 1 Queen, Sofa Bed)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms (1 King, 1 Queen, Sofa Bed)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible (Communications Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Accessible (Communications Accessible)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Jetted Tub (Additional Living Area)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Jetted Tub (Additional Living Area)

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (Additional Living Area)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (2 Queen beds with Sofa Bed)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Multiple Beds (2 Queen beds with Sofa Bed)

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room

8.8 out of 10
Excellent
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(65 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Columbus

Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG puts you in the centre of Columbus, 1.1 km (0.7 mi) from Ohio State University and 2.9 km (1.8 mi) from Ohio Stadium. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and a free area shuttle. .Enjoy the 24-hour gym and pool loungers. 969 square feet (90 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Oletangy West hotel include Greater Columbus Convention Center and Schottenstein Center.

What's nearby

  • Ohio State University - 6 min walk - 0.6 km
  • OhioHealth Riverside Methodist Hospital - 19 min walk - 1.6 km
  • Schottenstein Center - 3 min drive - 2.5 km
  • Ohio Stadium - 3 min drive - 2.8 km
  • Historic Crew Stadium - 6 min drive - 5.3 km

Getting around

  • Port Columbus International Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Riverside Hospital Cafeteria - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Skyline Chili - ‬4 min walk

About this property

Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG

Hotel with free breakfast, near Ohio State University
Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available. Event space at this hotel measures 969 square feet (90 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG. Parking is available for a fee.

This Columbus hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 7 levels
  • 969 sq ft of conference space
  • 90 sq. m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • ATM
  • No smoking on site
Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG offers 100 air-conditioned accommodations with iPod docking stations and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Fairfield Inn & Suites by Marriott Columbus OSU
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,019 reviews
The price is AU$167
includes taxes & fees
23 Nov - 24 Nov
Fairfield Inn & Suites by Marriott Columbus OSU

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Secured, uncovered parking on site (USD 10 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Indoor pool
  • Library

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 969 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Low-height counter and sink
  • Low-height door lock
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 5:30 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Columbus Univ Area Osu
Holiday Inn Express Hotel Univ Area Osu
Holiday Inn Express Columbus Univ Area Osu
Holiday Inn Express Univ Area Osu
Holiday Inn Express Hotel Univ Area Osu
Holiday Inn Express Columbus Univ Area Osu
Holiday Inn Express Hotel Columbus Univ Area Osu
Holiday Inn Express Univ Area Osu
Holiday Inn Express Hotel Suites Columbus Univ Area Osu
Holiday Express Univ Area Osu
Holiday Inn Express Hotel Suites Columbus Univ Area Osu
Holiday Inn Express Hotel Suites Columbus Univ Area Osu by IHG

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG?

Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG on 30 Nov 2025 start from AU$176.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG?

Yep, Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG has a secured uncovered self car park with in/out privileges for USD 10 per day.

Are there any beaches close to Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG?

The closest beach to Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG is Alum Creek Beach (18.8 km).

Does Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG have a pool?

Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 5:30 AM to 11 PM.

Does Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG serve breakfast?

You bet, visitors love the free buffet brekkie here! It's the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG?

No, Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG?

No, only service animals are allowed.

Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 487 out of 1006 reviews
Rating 8 - Good. 234 out of 1006 reviews
Rating 6 - Okay. 114 out of 1006 reviews
Rating 4 - Poor. 78 out of 1006 reviews
Rating 2 - Terrible. 93 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Margaret

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

vincent, Indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tremendous
Stayed 1 night in Jul 2025

4/10 Poor

Kristin

3am not requested wake up call. People knocking on doors all night long yelling and screaming in the halls.
Stayed 1 night in Jul 2025

4/10 Poor

Pamela

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nothing below satisfactory
Stayed 2 nights in Jul 2025

4/10 Poor

Tee

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff just seems incompetent or preoccupied I checked in rather late No one was there however I was still issue the wrong keys Then I got to the room and there was no bed sheet for the pull out bed which explains why there were two people at the front desk when I was checking in asking for toilet tissue and bedding. Everything is literally subpar from the service to the amenities. It's extremely overpriced if you asked me. I got here after 10:00 p.m. was still issued the wrong room and had to go all the way back downstairs to get new keys only to have to come back downstairs to get bedding. Looking forward to seeing at House of hard the food is in the morning. I would not book this place for more than $120. And I paid over $200 if you plan on parking prepared for the $10 parking fee also incidentals which I was not made aware of prior to checking in. You can tell it's an older building and they just do not seem to keep up with it as they should The furniture is warm the walls and ceilings are worn it has potential but it's not worth the cost.
Stayed 1 night in Jul 2025

8/10 Good

Maingeni

Stayed 1 night in Jul 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

TAKANORI

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Clean

I was only there for one night, so I can't speak too much on all the amenities, but overall the entire hotel was very clean and well-maintained and certainly a good option to stay in Columbus - cheaper than downtown, but still close enough to the city core that nothing is too far.
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly and pleasant. Breakfast was really good. Pool was a little small. Overall, good hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Ryan

Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel and location is good
Stayed 4 nights in Jun 2025

2/10 Terrible

Dana, Hamburg

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon our arrival, our reservation was canceled. They said they notified Expedia to notify me which did not happen After driving six hours to get to our hotel, they had canceled it. But then offered the same room at a higher rate Which at that point I was not interested in.
Stayed 2 nights in Jul 2025

10/10 Excellent

Erica

Stayed 2 nights in Jul 2025

2/10 Terrible

Theresa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

The room was filthy and when I told someone about it I was told it would be deep cleaned but no one showed up. The next day I said again and one of the manager on duty showed up, took pictures and again guaranteed to somebody would come and do a deep clean. They finally showed up and still I had to call and ask for more cleaning because I was here in the bathroom on the walls before we left, there was hair on the ceiling before we left the air conditioner went out in the bleeding. The office manager on duty was extremely rude. I did not know she was a manager on duty. She just told me she put it on the books for maintenance to come and look at it. Finally it was fixed. Might this day at this hotel was absolutely horrible and I will never recommend this chain to anybody.
Stayed 7 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Travelled with family
Nice enough hotel. Nothing too fancy, would stay again. Price was fair for a 2 bedroom suite. AC was very loud and annoying annd the bed end table missing from the wall. Towels never collected or replenished. Front desk 10/10. Hotel was nice and quiet. Breakfast was ok.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except one thing. Plenty of parking, good food close by, staff were friendly and informative, clean. The only drawback was a car being broken into over night.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good night's sleep.
Stayed 1 night in Jul 2025

8/10 Good

Brett

Stayed 1 night in Jul 2025

8/10 Good

Joanne

Travelled with family, Business traveller
Liked: Amenities
I think some of the couches in the lobby were shabby looking. Bathrooms were okay.
Stayed 1 night in Jul 2025