2/10 Terrible
Shanae
Travelled with family
8 Mar 2025
Liked: Cleanliness
Disliked: Staff & service, room comfort
My stay was the worse they were very prejudice they treated me and my family very bad one of the lady’s came near the pool area with a chair and sat there just to watch my kids swim to have a reason to tell them to get out , we bothered no one while we were there had no complaints , they kept calling up to are room disturbing us we were not loud nor disrespectful one lady came up to are room once she counted all the black kids in the pool and told me they were all for my room which was not true I only had 4 kids in the pool it was the wirsy I will never ever go back there I ask for a refund nd so I could leave and was told no but instead of letting me leave they made me deel uncomfortable the worst hotel I have ever been to I couldn’t wait to check out in the am it was my sons 9 th birthday and all he wanted to do was swim and they made his birthday very un pleasing
Shanae
Stayed 1 night in Mar 2025