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Shangri-La Colombo

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Shangri-La Colombo

2 bars/lounges, lobby lounge
Lobby
View from room
Egyptian cotton sheets, down duvets, minibar, in-room safe
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Room service
The current price is AU$280
includes taxes & fees
5 July - 6 July

Explore the area

Map
1 Galle Face, Colombo, 00200
  • Galle Face Green
    ‪2 min walk‬
  • Bally's Casino
    ‪16 min walk‬
  • Colombo City Centre
    ‪2 min drive‬
  • Colombo (CMB-Bandaranaike Intl.)
    ‪31 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 84 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
Egyptian cotton bed sheets
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Apartment, 1 Bedroom

View from room

Apartment, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
Egyptian cotton bed sheets
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony

View from room

Premier Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Premier Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed, Lake View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Horizon Club, Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Lake View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Twin Room, 2 Single Beds, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 42 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Horizon Club, Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Horizon Club, Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean View Twin Room Non smoking

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Ocean View Twin Room Non smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Ocean View Twin Room

Interior

Premier Ocean View Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Ocean View King Room Non smoking

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Ocean View King Room Non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Lake View Twin Room Non smoking

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Lake View Twin Room Non smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Lake View King Room Non smoking

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Lake View King Room Non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Lake View Room

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Lake View Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Lake View King Room

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Lake View King Room

  • Sleeps 3
  • 1 King Bed

Premier Balcony Room Non Smoking

  • Sleeps 3
  • 1 King Bed

Premier Ocean View King Room Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Balcony Room

View from property

Premier Balcony Room

  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment Non smoking

Living area

One Bedroom Apartment Non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Ocean View King Room

Egyptian cotton sheets, down duvets, minibar, in-room safe

Premier Ocean View King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Two-Bedroom Apartment

Egyptian cotton sheets, down duvets, minibar, in-room safe

Two-Bedroom Apartment

  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Ocean View King Room

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Ocean View King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Living area

Executive Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Executive Twin Suite

  • Sleeps 3
  • 2 Single Beds

Horizon Club Ocean View Twin Room

  • Sleeps 3
  • 2 Single Beds

Horizon Club Lake View King Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Lake View Twin Room

  • Sleeps 3
  • 2 Single Beds

Horizon Club Ocean View King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Shangri-La Suite

Egyptian cotton sheets, down duvets, minibar, in-room safe

Shangri-La Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Specialty Suite

Egyptian cotton sheets, down duvets, minibar, in-room safe

Specialty Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Ocean View Room

Egyptian cotton sheets, down duvets, minibar, in-room safe

Premier Ocean View Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Premier Ocean View Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Ocean View Room

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Ocean View Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Colombo

Shangri-La Colombo places you in the centre of Colombo, connected to a shopping centre and within a 30-minute stroll of Galle Face Green and Pettah Market. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and facials along with aromatherapy and Ayurvedic treatments. The buffet restaurant, Central, serves international cuisine and is open for breakfast, lunch and dinner. The Capital Bar & Grill is the hotel's own bar. Spend the day at the beach and enjoy the on-site outdoor swimming pool, Hot tub and sauna. 50203 square feet (4664 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Kompannaweediya hotel include Colombo City Centre and Jami Ul-Alfar Mosque.

What's nearby

  • Galle Face Green - 2 min walk - 0.2 km
  • Bally's Casino - 16 min walk - 1.4 km
  • Pettah Market - 20 min walk - 1.7 km
  • Colombo City Centre - 2 min drive - 1.9 km
  • Jami Ul-Alfar Mosque - 2 min drive - 1.9 km

Getting around

  • Colombo Fort Station - 9 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 45 min drive

Restaurants

  • ‪Bombay Borough - ‬1 min walk
  • ‪The T-Lounge & Bar By Dilmah - ‬1 min walk
  • ‪The Pizza Bakery - ‬1 min walk
  • ‪The Manhattan Fish Market - ‬1 min walk
  • ‪Cafe Kai - ‬14 min walk

About this property

Shangri-La Colombo

Luxury hotel on the beach, with outdoor pool
Shangri-La Colombo offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 50203 square feet (4664 square metres) and includes a conference centre. A sauna, a rooftop terrace, and multilingual staff are also featured at the luxury Shangri-La Colombo. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Colombo hotel is smoke free.

  • 1 building
  • 541 guestrooms or units
  • 27 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 50203 sq ft of conference space
  • 4664 sq. m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Shangri-La Colombo offers 541 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and down duvets. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Hindi

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  • Breakfast included
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, 71 reviews
The price is AU$299
includes taxes & fees
22 June - 23 June
ITC Ratnadipa, a Luxury Collection Hotel, Colombo

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Central
  • Sapphyr Lounge
  • Shang Palace
  • The Capital Bar & Grill
  • The Capital Bar & Grill

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (50,203 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Colombo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Shangri Colombo Hotel
Shangri-La Hotel Colombo
Shangri-La Colombo
Hotel Shangri-La Hotel, Colombo Colombo
Colombo Shangri-La Hotel, Colombo Hotel
Hotel Shangri-La Hotel, Colombo
Shangri-La Hotel, Colombo Colombo
Shangri La Colombo
Shangri-La Hotel
Shangri-La
Shangri-La Colombo Hotel
Shangri La Hotel Colombo
Shangri-La Colombo Colombo
Shangri-La Colombo Hotel Colombo

Frequently asked questions

Is parking available at Shangri-La Colombo?

Yep, Shangri-La Colombo has a free self car park and free valet parking.

How much does it cost to stay at Shangri-La Colombo?

As of 15 June 2025, prices found for a 1-night stay for 2 adults at Shangri-La Colombo on 6 July 2025 start from AU$279.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Shangri-La Colombo?

Yep, Shangri-La Colombo is a short 16-minute walk from Galle Face Beach.

Is there a spa on site at Shangri-La Colombo?

Yep, there is an onsite spa at Shangri-La Colombo. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Shangri-La Colombo have a pool?

Shangri-La Colombo has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Shangri-La Colombo?

Shangri-La Colombo features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Shangri-La Colombo a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Shangri-La Colombo.

Is Shangri-La Colombo family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Shangri-La Colombo is a hit with families.

Are there hot tubs in the rooms at Shangri-La Colombo?

No, but there are deep-soaking baths in the guestrooms.

Does Shangri-La Colombo serve breakfast?

Sure does, buffet brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Shangri-La Colombo?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Shangri-La Colombo?

Yep, you can grab a meal at Shangri-La Colombo's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Shangri-La Colombo?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Colombo?

No, pets and service animals are not allowed.

Shangri-La Colombo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 332 out of 444 reviews
Rating 8 - Good. 74 out of 444 reviews
Rating 6 - Okay. 20 out of 444 reviews
Rating 4 - Poor. 12 out of 444 reviews
Rating 2 - Terrible. 6 out of 444 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Saaliya, Fulham

Stayed 1 night in Mar 2025

10/10 Excellent

Naresh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Probably the best in Srilanka
Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2025

10/10 Excellent

Malka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pure Luxury!

Pure luxury and it was fantastic! We were upgraded to an apartment and it was so fabulous! Excellent attention to detail and a staff who went out of their way to make sure we were comfortable. Only regret is that we weren't able to stay longer. But we will come back!
Stayed 1 night in Feb 2025

10/10 Excellent

Farooq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Mohammad

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Selvarajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay, the reviews had conditioned us to expect more but we realize that reviews are personal.
Stayed 3 nights in Feb 2025

8/10 Good

Khan, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and right near the mall. Rooms were of decent size but you could hear the music from downstairs when you are in the lower floors. I had issues getting an uber from the front entrance, as there is a lot of security. The sites are a bit away from the hotel but I knew beforehand. The area around the hotel can get busy due to the mall and the sea area in front of it.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mathumitha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect way to end off our vacation in Colombo. The location was great since it was connected to the mall and the service was impeccable.

10/10 Excellent

Yildiz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was top notch. They attended our needs before even we mentioned it. Deshani was amazing.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael, Tuxedo Park

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Hollis

Stayed 4 nights in Feb 2025

10/10 Excellent

DHIRESH

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with great service and restaurants and attention to detail. Staff go beyond to make you feel welcome!
Stayed 1 night in Feb 2025

10/10 Excellent

Sriyan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The propert awesome, food to die for, sumptuous clean fresh and it was a culinary delight. Now the service was out of this world. Courteous, professional and respectful and indiscriminate. Met the general manager in the lobby helping out with his staff which defines the caliber of service displayed by his fellow workers. Harts off to the the staff
Stayed 1 night in Dec 2024

10/10 Excellent

Aleena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Danny

Stayed 3 nights in Jan 2025

10/10 Excellent

badriya

Stayed 1 night in Jan 2025

10/10 Excellent

asha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Pushpa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

FRANCIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent staff

All the staff was excellent, very courteous and efficient. Dinesh helped us with a speedy checkout.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and the the whole process was very seemless from airport transfers to check in in our room and then very easy check out.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The Shangri-La is a beautiful hotel and a happy place to be in. The service at the Lounge bar was somewhat slow but the staff were always courteous and kind. Overall, it is a super hotel, and I will definitely come back again.
Stayed 7 nights in Dec 2024

2/10 Terrible

Andrew

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024