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4.5 out of 5

"Central Location, clean, well maintained facilities, great restaurant, superb horizon pool and helpful staff. " More

By a verified traveller on Sun 12 Jan 2020

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Hotel Description

A luxury stay in the heart of Colombo awaits you at Mandarina Colombo. You'll find Marino Mall a few steps away and University of Colombo within a 15-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free valet parking.

You can enjoy flat-screen TVs with satellite channels, and all 80 soundproofed rooms feature free WiFi, balconies, and coffee/tea makers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include rainfall showerheads, bathrobes, and free toiletries. Free bottled water, safes, and hair dryers are also available.

The restaurant, On the Eleventh, serves international cuisine and is open for breakfast, lunch, and dinner. Enjoy the fitness center, pool loungers, and lifeguards on site. A 24-hour business center and conference space are among the business amenities offered. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also limited parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 5-star Kollupitiya hotel include United States Embassy Colombo and High Commission of India.

Deluxe Double Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$88* Per night/room 30 Oct. - 31 Oct.

Premium Double Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Triple Room, 1 Bedroom, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Triple Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mandarina Colombo ratings based on 14 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mandarina Colombo

Everyone (9) Couples (3) Family (2)
5 out of 5
Central Location, clean, well maintained facilities, great restaurant, superb horizon pool and helpful staff.

Posted by , from Sydney on 12 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Sales Manager

Dear Chris, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are delighted to note that you have enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our colleagues have exceeded your expectations. Your valuable feedback would no doubt be an inspiration and would certainly be a motivational factor to the entire team, as we strive to meet and exceed our guests expectations. Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

5 out of 5
A little far from the central spot of colombo, however great facilities and very great staff. Would definitely go back here. Was also very clean and food was great

Posted by on 31 Dec. 2019

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Comment from Hotel Management

31 Dec. 2019 by Sales Manager

Dear Guest, #WoW #Thankyou for being so #Awesome and for selecting #MandarinaColombo Hotel and to top it off, for sharing your valuable feedback. We are delighted that you enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our colleagues have exceeded your expectations. This is totally inspiring and certainly is a motivational factor to the entire team, as we strive to meet and exceed our guests expectations. Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

4 out of 5
I liked everything I rated good. It was personally inconvenient for me that the hotel doesn't sell beer or other alcoholic liquor in any of its outlets - because it meant I had to shop for it myself and load it intio the fridge. But this would probably be no problem to most people.

Posted by on 1 Oct. 2019

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Comment from Hotel Management

2 Oct. 2019 by Sales Manager

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are glad that had a good time and are glad to note that you found our facilities and the comfort to your liking. We will also certainly share this with our team so that they may also know and improve on their services. We sincerely appreciate your patronage and certainly do look forward to welcoming you back at Mandarina Colombo, during your next visit to Sri Lanka. Warm Regards, Sales Manager

5 out of 5
The people who served were excellent and extremely helpful

Posted by on 7 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Sales Manager

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are delighted to note that you have enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our colleagues have exceeded your expectations. Your valuable feedback would no doubt be an inspiration and would certainly be a motivational factor to the entire team, as we strive to meet and exceed our guests expectations. Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

5 out of 5
Staff were very helpful and nice. The place was clean and the facilities were all what you need in a hotel. Money spent is well worth it.

Posted by on 4 Apr. 2019

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Comment from Hotel Management

4 Apr. 2019 by Sales Manager

Dear Janani, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are delighted to note that you have enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our colleagues have exceeded your expectations. Your valuable feedback would no doubt be an inspiration and would certainly be a motivational factor to the entire team, as we strive to meet and exceed our guests expectations. Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

4 out of 5
The overall stay was nice however the room and bathroom had a strong smell of cigarette smoke which lead to me having a headache when I woke up in the morning. I'd suggest deep carpet cleaning and changing of air filters.

Posted by on 28 Mar. 2019

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Comment from Hotel Management

29 Mar. 2019 by Sales Manager

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are delighted to note that you have enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our colleagues have exceeded your expectations. Your valuable feedback would no doubt be an inspiration and would certainly be a motivational factor to the entire team, as we strive to meet and exceed our guests expectations. Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

5 out of 5

Posted by on 26 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Sales Manager

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in rating us. We are delighted with your high review score of us and Thank you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

4 out of 5
Food was very very very delicious. Staff Nice and helpfull love it

Posted by on 23 Mar. 2019

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Comment from Hotel Management

23 Mar. 2019 by Sales Manager

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are delighted to note that you have enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our colleagues have exceeded your expectations. Your valuable feedback would no doubt be an inspiration and would certainly be a motivational factor to the entire team, as we strive to meet and exceed our guests expectations. Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

5 out of 5

Posted by on 23 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Sales Manager

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in rating us. We are delighted with your high review score of us and Thank you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

3 out of 5

Posted by on 9 Feb. 2019

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Comment from Hotel Management

1 Apr. 2019 by Sales Manager

Dear Guest, Thank you for the time taken in rating us. Best Regards, Sales Manager

About the Mandarina Colombo

Location 433, Galle Road, Colombo, 00300

Property Features

Mandarina Colombo offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You'll find a 24-hour business center on site. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Mandarina Colombo. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Colombo hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 11 levels
  • 1030 sq ft of conference space
  • Built in 2017
  • Dining venue
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking , Parking (limited spaces)

Transport

  • Airport: Bandaranaike Intl. Airport (CMB) (37.7 km / 23.4 mi)
  • Train station: Wellawatta Railway Station (3.9 km / 2.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Mandarina Colombo offers 80 accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Colombo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

On the Eleventh - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.

Café M - This coffee shop specializes in international cuisine and serves brunch and light fare. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Mandarina Colombo

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Service animals not allowed
  • Property Registry Number – No Alcohol Served or allowed
  • One child stays free
  • Debit cards
  • UnionPay
  • Events/parties allowed
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10 for adults and USD 5 for children (approximately)
  • Airport shuttle fee: USD 38 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mandarina Colombo Hotel
  • Mandarina Colombo Hotel
  • Mandarina Colombo Colombo
  • Mandarina Colombo Hotel Colombo

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Mandarina Colombo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Mandarina Colombo.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.