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4.0 out of 5

"Central Location, clean, well maintained facilities, great restaurant, superb horizon pool and helpful staff. " More

By a verified traveller on Sun 12 Jan 2020

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Hotel Description

A luxury stay in the heart of Colombo awaits you at Mandarina Colombo. You'll find Marino Mall a few steps away and University of Colombo within a 15-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free valet parking.

The restaurant, On the Eleventh, serves international cuisine and is open for breakfast, lunch, and dinner. Enjoy the gym, kids' swimming pool, pool loungers, and lifeguards on site. 1030 square feet (96 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also limited parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 5-star Bambalapitiya hotel include United States Embassy Colombo and High Commission of India.

Deluxe Double Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$80* Per night/room 30 Mar. - 31 Mar.

Premium Double Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Triple Room, 1 Bedroom, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Triple Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mandarina Colombo ratings based on 17 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mandarina Colombo

Everyone (10) Couples (4) Family (3)
2 out of 5
This is not a 5 star hotel, a 3 is a stretch. It is also a dry hotel which is not clear without significant research. We had to leave this hotel to find something more suitable and they refused a refund.

Posted by on 12 Feb. 2024

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2 out of 5
Shabby, half hearted effort from staff- several times in the restaurant I had to walk to the bar to ask where my drinks were, small pool, area has nothing except loud building site, no concierge so be prepared to organize your own tours,

Posted by on 17 Oct. 2023

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1 out of 5
The staff at the reception were rude did not acknowledge even once customer service was non existent. Same food served at the buffet everyday. Complaints were not heard and not acknowledged. Drinks on the menu was not available. Only the flavours of the day. The staff at the restaurant are not courteous. The manager on duty is arrogant. Billing to the room for the food ordered was blocked 48 hours before check out. The explanation given when questioned was that it is the policy for online customers. Many negative reviews given by previous guests. Will not stay at this hotel again and will not recommend Expedia to promote this hotel.

Posted by on 2 Aug. 2023

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5 out of 5
Central Location, clean, well maintained facilities, great restaurant, superb horizon pool and helpful staff.

Posted by , from Sydney on 12 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Sales Manager

Dear Chris, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are delighted to note that you have enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our colleagues have exceeded your expectations. Your valuable feedback would no doubt be an inspiration and would certainly be a motivational factor to the entire team, as we strive to meet and exceed our guests expectations. Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

5 out of 5
A little far from the central spot of colombo, however great facilities and very great staff. Would definitely go back here. Was also very clean and food was great

Posted by on 31 Dec. 2019

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Comment from Hotel Management

31 Dec. 2019 by Sales Manager

Dear Guest, #WoW #Thankyou for being so #Awesome and for selecting #MandarinaColombo Hotel and to top it off, for sharing your valuable feedback. We are delighted that you enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our colleagues have exceeded your expectations. This is totally inspiring and certainly is a motivational factor to the entire team, as we strive to meet and exceed our guests expectations. Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

4 out of 5
I liked everything I rated good. It was personally inconvenient for me that the hotel doesn't sell beer or other alcoholic liquor in any of its outlets - because it meant I had to shop for it myself and load it intio the fridge. But this would probably be no problem to most people.

Posted by on 1 Oct. 2019

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Comment from Hotel Management

2 Oct. 2019 by Sales Manager

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are glad that had a good time and are glad to note that you found our facilities and the comfort to your liking. We will also certainly share this with our team so that they may also know and improve on their services. We sincerely appreciate your patronage and certainly do look forward to welcoming you back at Mandarina Colombo, during your next visit to Sri Lanka. Warm Regards, Sales Manager

5 out of 5
The people who served were excellent and extremely helpful

Posted by on 7 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Sales Manager

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are delighted to note that you have enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our colleagues have exceeded your expectations. Your valuable feedback would no doubt be an inspiration and would certainly be a motivational factor to the entire team, as we strive to meet and exceed our guests expectations. Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

5 out of 5
Staff were very helpful and nice. The place was clean and the facilities were all what you need in a hotel. Money spent is well worth it.

Posted by on 4 Apr. 2019

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Comment from Hotel Management

4 Apr. 2019 by Sales Manager

Dear Janani, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are delighted to note that you have enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our colleagues have exceeded your expectations. Your valuable feedback would no doubt be an inspiration and would certainly be a motivational factor to the entire team, as we strive to meet and exceed our guests expectations. Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

4 out of 5
The overall stay was nice however the room and bathroom had a strong smell of cigarette smoke which lead to me having a headache when I woke up in the morning. I'd suggest deep carpet cleaning and changing of air filters.

Posted by on 28 Mar. 2019

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Comment from Hotel Management

29 Mar. 2019 by Sales Manager

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are delighted to note that you have enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our colleagues have exceeded your expectations. Your valuable feedback would no doubt be an inspiration and would certainly be a motivational factor to the entire team, as we strive to meet and exceed our guests expectations. Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

5 out of 5

Posted by on 26 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Sales Manager

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in rating us. We are delighted with your high review score of us and Thank you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

About the Mandarina Colombo

Location 433, Galle Road, Colombo, 00300

Property Features

Mandarina Colombo offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Business amenities include a 24-hour business center and meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 1030 square feet (96 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Mandarina Colombo. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 80 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 1030 sq ft of conference space
  • 96 sq m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Train station: Bambalapitiya Railway Station (1.1 km / 0.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Mandarina Colombo offers 80 accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

On the Eleventh - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.

Café M - This coffee shop specializes in international cuisine and serves brunch and light fare. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Mandarina Colombo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Mandarina Colombo

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. <

  • Children stay free
  • Service animals not allowed
  • Property Registry Number – No Alcohol Served or allowed
  • One child stays free
  • Debit cards
  • UnionPay
  • Events/parties allowed
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 6
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 5 for children
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mandarina Colombo Hotel
  • Mandarina Colombo Hotel
  • Mandarina Colombo Colombo
  • Mandarina Colombo Hotel Colombo

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Mandarina Colombo.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.