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4.2 out of 5

"Poor facilities, dated, tired, bed moves from headboard, small " More

By a verified traveller on Sun 22 Mar 2020

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Hotel Description

Ibis Christchurch puts you in the heart of Christchurch, within steps of Christchurch I-SITE and Cashel Mall. Highlights at this hotel include a restaurant and a bar/lounge.

You can enjoy TVs with cable channels, and all 155 rooms feature WiFi, wired Internet, and coffee/tea makers. Room service, safes, and hair dryers are also available.

This business-friendly hotel offers a 24-hour front desk, a computer station, and childcare. Other amenities include WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6 AM and 10:30 AM.

Sights within a 10-minute walk of this 3.5-star Christchurch City Centre hotel include Bridge of Remembrance and Theatre Royal.

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room, 2 Double Beds (Ibis plus)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Ibis Plus)

Bed Count 1 King Bed Maximum Occupancy 3 Max

ibis Christchurch ratings based on 285 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Christchurch

Everyone (157) Couples (65) Business (5) Family (59)
3 out of 5
Poor facilities, dated, tired, bed moves from headboard, small

Posted by on 22 Mar. 2020

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5 out of 5

Posted by on 22 Mar. 2020

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5 out of 5
Hotel is in a very handy position to the main shopping centre & right next to Cathedral Square. For me personally, I found the shower/bathroom a bit of a tight fit. Also Hotel fronts a street were the local homeless spend the night on the footpath.

Posted by , from Central Coast NSW on 19 Nov. 2019

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3 out of 5
Tidy, clean and cheap, but room smelt very damp and musty.

Posted by on 20 Oct. 2019

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2 out of 5
location was great. No parking bay for customers to check in with luggage . Smell in the room not attended to even thou housekeeping was notified. cleaning was average in the rooms

Posted by , from chirstchurch on 15 Sep. 2019

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2 out of 5
The hotel is what you can expect from an Ibis - simple and standard. The biggest dissapointment is no wifi!!!! The room and bathroom were very small. The staff were very friendly and it is a great location.

Posted by on 7 Sep. 2019

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4 out of 5
This hotel is in such a fantastic location. We were able to walk to everything in the city and was a nice base to come back too. The rooms are small but you don’t spend much time in them. The only thing that was a bit of a concern was when they had lost our booking at check in.

Posted by on 18 Aug. 2019

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4 out of 5
A bit of a downbeat neighbourhood, but central. It was welcoming and clean. Very comfortable stay.

Posted by on 29 Jul. 2019

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2 out of 5
Location not the best when you have your own car. limited parking spaces in Hotel carpark.

Posted by on 21 Jul. 2019

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3 out of 5
Brilliant central location very close to Cathedral Square and the new CBD. Carpets in public areas were dirty but the room was clean. The policy of charging for wifi is outdated - get with it, Ibis! Wifi is a basic must-have these days. Beds were on wheels and kept rolling across the room if you tried to sit up in bed.

Posted by on 21 Jun. 2019

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 753 square feet (70 square meters) and includes conference space. The business-friendly ibis Christchurch also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. This 3.5-star Christchurch hotel is smoke free.

  • 155 guestrooms or units
  • 8 levels
  • 753 sq ft of conference space
  • 70 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Transport

  • Airport: Christchurch Intl. Airport (CHC) (10.5 km / 6.5 mi)
  • Train station: Christchurch Railway Station (4.2 km / 2.6 mi)

Room Amenities

Ibis Christchurch offers 155 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Ibis Christchurch has a restaurant on site.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of Bureau Veritas (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 25 for adults and NZD 12.5 for children (approximately)
  • Fee for in-room wireless Internet: NZD 10 per day (rates may vary)
  • Fee for in-room wired Internet: NZD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per night (rates may vary)
  • Early check-in fee: NZD 40 (subject to availability)
  • Late check-out fee: NZD 50 (subject to availability)
  • Credit card charges are subject to a surcharge of NZD 2

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Christchurch Ibis
  • Ibis Christchurch
  • Ibis Hotel Christchurch
  • ibis Christchurch Hotel
  • Accor Christchurch
  • Ibis Christchurch Hotel Christchurch
  • ibis Christchurch Hotel
  • ibis Christchurch Christchurch
  • ibis Christchurch Hotel Christchurch

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.