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Hotel Arista

4.5 star property
Luxury hotel with 3 restaurants and full-service spa

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Photo gallery for Hotel Arista

Front of property - evening/night
Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby
Couples treatment room(s), sauna, steam room, body treatments
Couples treatment room(s), sauna, steam room, body treatments
Reviews
9.4

Exceptional

Popular amenities

  • Spa
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
2139 City Gate Ln, Naperville, IL, 60563
  • Popular LocationOdyssey Fun World16 min walk
  • Popular LocationChicago Premium Outlets8 min drive
  • Popular LocationRiverwalk Park9 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)37 min drive

Room options

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Down duvet
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Naperville

A luxury stay in Naperville awaits you at Hotel Arista. You'll be within a 20-minute walk of Odyssey Fun World and 3.6 km (2.2 mi) from Blackwell Forest Preserve. Highlights at this boutique hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Arista Spa and Salon - can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The restaurant, CheFigata, is open for lunch and dinner. TheTap In Pub and Carvery is the hotel's own pub, serving drinks along with lunch and dinner. 10000 square feet (929 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free area shuttle. .Sights within a 10-minute drive of this 4.5-property class Naperville hotel include Nike Sports Complex and Arrowhead Golf Club.

What's nearby

  • Odyssey Fun World - 16 min walk
  • Cantigny Park - 7 min drive
  • Chicago Premium Outlets - 8 min drive
  • Riverwalk Park - 9 min drive
  • Riverwalk - 10 min drive

Getting around

  • Naperville Route 59 Station - 5 min drive
  • Chicago O'Hare International Airport (ORD) - 37 min drive

Restaurants

  • McDonald's - 4 min drive
  • Starbucks - 17 min walk
  • Cracker Barrel - 3 min drive
  • Panera Bread - 18 min walk
  • Culver's - 18 min walk

About this property

Hotel Arista

Luxury hotel with 3 restaurants and full-service spa
Hotel Arista offers its guests a full-service spa and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. Spa services, a vending machine, and multilingual staff are also featured at the luxury Hotel Arista. An area shuttle within 5.00 mi, A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Naperville hotel.

  • 144 guestrooms or units
  • 12 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 2008
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hotel Arista offers 144 accommodations with DVD players and video game consoles. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, complimentary toiletries and hairdryers.

This Naperville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Arista Spa and Salon - has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Area shuttle
  • Free train station pick-up and drop-off shuttle
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 14 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 6 to 19 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • CheFigata
  • CityGate Grille
  • Lavazza Naperville
  • TheTap In Pub and Carvery

Things to do

  • Full-service spa
  • Gym
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • DVD player
  • Video game console

Food and drink

  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation
  • Resort fee: USD 7.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 6 to 19 per person
  • Valet parking fee: USD 14 per night
  • Early check-in fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Arista Citygate Centre
Arista Citygate Centre Naperville
Arista Hotel
Hotel Arista
Hotel Arista Citygate
Hotel Arista Citygate Centre
Hotel Arista Citygate Centre Naperville
Hotel Arista Naperville
Arista Naperville
Hotel Arista At Citygate Centre
Hotel Arista Hotel
Hotel Arista Naperville
Hotel Arista Hotel Naperville

Frequently asked questions

What is the cancellation policy at Hotel Arista?

Hotel Arista offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Arista?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Hotel Arista on 19 May 2024 start from AU$364.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Arista?

Yep, Hotel Arista has a free self car park. Additionally there is valet parking for USD 14 per night.

Are there any beaches close to Hotel Arista?

The closest beach to Hotel Arista is Centennial Beach (5.6 km).

Is there a spa on site at Hotel Arista?

Yep, Arista Spa and Salon - is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

What luxury perks are available at Hotel Arista?

Hotel Arista features a full-service spa, 3 restaurants and 3 bars. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Hotel Arista a romantic place to stay?

Couples spa treatments and a bar, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Arista.

Is Hotel Arista family-friendly?

You bet! With amenities such as laundry facilities and a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that Hotel Arista is a hit with families.

Are there hot tubs in the rooms at Hotel Arista?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Arista serve breakfast?

You bet, cooked-to-order breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Arista?

No, Hotel Arista does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Arista?

Yep, you can grab a meal at Hotel Arista's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hotel Arista?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Arista?

No, only service animals are allowed.

Hotel Arista Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 768 out of 1001 reviews" "
Rating 8 - Good. 145 out of 1001 reviews" "
Rating 6 - Okay. 48 out of 1001 reviews" "
Rating 4 - Poor. 22 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Uday

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Everything was great except the bathtub did not work
Stayed 1 night in Feb 2024

6/10 Okay

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Sadly Disappointed
The room overall was very nice & clean. I've never stayed any where including my own bed that there is no flat sheet. I have to have a flat sheet because i constantly get hot flakes throughout the night and kick my duvet/ blanket off but need to have something to cover with like a flat sheet. The pillows weren't supportive and very uncomfortable. I had to sleep on the couch with a robe to cover me, which was much better than the terrible mattress. It says the mattress is a pillow to but this was no pillow top mattress. The mattress was extremely firm which made it painful for me to sleep on. Trying to figure out how to watch the TV was a little frustrating because if a station didn't come in it went to a icon screen to choose from. Why can't you just flip through the stations easily? I think you should consider soundproofing the water closet. It isn't something anyone needs to hear their significant other doing.
Stayed 1 night in Feb 2024

8/10 Good

Robert

Stayed 2 nights in Feb 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great experience, where’s my deposit ?
Was a great experience however my deposit was kept for an unknown reason. My bank and I are still looking into it.
Stayed 1 night in Jan 2024

2/10 Terrible

Tarishea

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked the property on Expedia. The price online was $162 online but when I got to the hotel they told me it’s $487. They said it was a $250 incidental fee that’s refundable. However I still ended up paying more than $200. On top of that I didn’t hear them telling the white couple next to me about an incidental fee. It put a damper on my visit and I ended up not enjoying my stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Julianna was great with her customer service and made our check in experience great!
Stayed 1 night in Jan 2024

8/10 Good

ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm Nights Brutal Cold Days
Always Amazing
Stayed 1 night in Jan 2024