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Best Western Heritage Inn

2.5 star property
Hotel in Chattanooga with seasonal outdoor pool and 24-hour front desk

Photo gallery for Best Western Heritage Inn

Reception
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Pool
  • Pet-friendly
The current price is AU$113
includes taxes & fees
14 July - 15 July

Explore the area

Map
7641 Lee Highway, Chattanooga, TN, 37421
  • Amazon.com Fulfillment Center
    ‪2 min drive‬
  • Hamilton Place Mall
    ‪4 min drive‬
  • Tennessee Valley Railroad Museum
    ‪10 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪7 min drive‬

Room options

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow-top bed
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow-top bed
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow-top bed
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow-top bed
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow-top bed
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow-top bed
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow-top bed
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow-top bed
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow-top bed
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow-top bed
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 2 Double Beds

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About the area

Chattanooga

At Best Western Heritage Inn you'll be within a 5-minute walk of Silverdale Confederate Cemetery and 2.6 km (1.6 mi) from Amazon.com Fulfillment Center. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, City Cafe, is open for breakfast, lunch and dinner. Enjoy the seasonal outdoor swimming pool and pool loungers as well as access to archery. Business amenities include a meeting room, conference space, and a business centre. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 4:00 AM and 1:00 PM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this Tyner hotel include Hamilton Place Mall and Chattanooga Zoo.

What's nearby

  • Amazon.com Fulfillment Center - 2 min drive - 1.4 km
  • Hamilton Place Mall - 4 min drive - 4.5 km
  • Volkswagen Chattanooga Assembly Plant - 4 min drive - 2.4 km
  • Tennessee Valley Railroad Museum - 10 min drive - 10.9 km
  • Tennessee Aquarium - 22 min drive - 25.9 km

Getting around

  • Chattanooga, TN (CHA-Chattanooga Metropolitan) - 8 min drive

Restaurants

  • ‪Cracker Barrel - ‬3 min drive
  • ‪Drake's Chattanooga - ‬3 min drive
  • ‪Forbidden City Restaurant - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Best Western Heritage Inn

Hotel in Chattanooga with seasonal outdoor pool and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A seasonal outdoor pool, a library, and a terrace are also featured at the business-friendly Best Western Heritage Inn. Self parking is free.

This Chattanooga hotel is smoke free.

  • 100 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Coffee shop
  • Dining venue
Best Western Heritage Inn offers 100 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 4:00 AM to 1:00 PM for a fee
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • City Cafe

Things to do

  • Archery
  • Billiards/pool table
  • Library
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 01 May and close on 30 September.
  • Pool access available from 10:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Heritage Chattanooga
Chattanooga Best Western
Best Western Heritage Inn Chattanooga
Best Western Chattanooga
Best Western Heritage Hotel Chattanooga
Best Heritage Chattanooga
Best Western Heritage Inn Hotel
Best Western Heritage Inn Chattanooga
Best Western Heritage Inn Hotel Chattanooga

Frequently asked questions

Is parking available at Best Western Heritage Inn?

Yep, Best Western Heritage Inn has a free self car park.

How much does it cost to stay at Best Western Heritage Inn?

As of 13 June 2025, prices found for a 1-night stay for 2 adults at Best Western Heritage Inn on 14 July 2025 start from AU$112.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Heritage Inn have a pool?

Best Western Heritage Inn has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 9:00 PM (Seasonal outdoor pool open from May 01 to September 30).

What makes Best Western Heritage Inn a romantic place to stay?

24-hour room service, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Best Western Heritage Inn.

Does Best Western Heritage Inn serve breakfast?

Yeah, cooked-to-order brekkie is served daily between 4:00 AM and 1:00 PM.

Is there a free airport shuttle available at Best Western Heritage Inn?

No, Best Western Heritage Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Heritage Inn?

Yep, you can grab a meal at Best Western Heritage Inn's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Best Western Heritage Inn?

Check-in begins at 4 PM. Check-out time is 11 AM.

Best Western Heritage Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 88 out of 194 reviews
Rating 8 - Good. 47 out of 194 reviews
Rating 6 - Okay. 28 out of 194 reviews
Rating 4 - Poor. 12 out of 194 reviews
Rating 2 - Terrible. 19 out of 194 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mikayla

Travelled with family and small children, Travelled with pets
Liked: Amenities
Property was an average stay, at best.
Stayed 1 night in Mar 2025

8/10 Good

Melissa

Liked: Cleanliness, room comfort

Ok place

Needs more Reno Beds comfy, toilet flushed and shower sprayed. Tiny toilet area, but spacious enough room. Everything worked properly. No free breakfast or even coffee in lobby. Discount in restaurant
Stayed 2 nights in Mar 2025

8/10 Good

Martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkin is always friendly and easy!
Stayed 3 nights in Feb 2025

2/10 Terrible

Brian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When we first arrived, fortunately, I jumped into the shower before my wife and found a 1 inch cockroach on the shower screen. I decided not to tell her cause I knew she would ask us to leave the hotel, no matter what and just changing rooms wouldn’t make a difference. We then had an adjoining door between our room and the next despite the hotel being relatively empty. A family with several kids that screamed throughout the night and one who banged on our door at 5:30 in the morning made the night sleep truly awful. My hope is Expedia contact management and the room is refunded. It was that bad.
Stayed 1 night in Mar 2025

10/10 Excellent

marilyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet crappy, needs updating
Stayed 1 night in Mar 2025

6/10 Okay

Lori

Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Luke

Stayed 1 night in Feb 2025

8/10 Good

Laura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, bed was very comfy, and the staff were so friendly and helpful. Don’t let the look of outside fool you, it is actually a clean and comfortable place to stay. I would definitely stay again.
Stayed 1 night in Feb 2025

6/10 Okay

Burak

Business traveller
Liked: Cleanliness
Covenient location, pretty clean. Very squeaky fridge door, malfunctioning shower head and very busy, noisy location. Good price.
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Mary

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The first night our hot water didn’t work for the shower so we had to shower in cold water just to somewhat get clean, then the remote to make our TV was broken. They came the next day and gave us a new remote but the shower was still not getting hot.
Stayed 2 nights in Feb 2025

4/10 Poor

S

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

kevin

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms. Convenient
Stayed 1 night in Feb 2025

10/10 Excellent

sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute best hotel you will find, especially if you want good food and clean rooms.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Stayed 1 night in Feb 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Very polite & informative staff. Quiet area. Beds were very comfortable. Tub was great!
Stayed 2 nights in Feb 2025

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled here as a solo traveler and stayed for 2 nights. Overall, it was a good experience. The check in and out process was quick and easy. This is a well-lit property with lots of security located in a safe area of town, just off a major highway. Staff were friendly, helpful, and professional. The room was exactly as pictured, except it did show signs of wear and tear. The toilet seat could use replacing. The room was clean, neat, and everything was in working order. I just wished the room had more plug outlets. I could, from time to time, hear some street noise as this property is located on a busy street. It wasn’t a big deal for me but, for other travelers, it depends on which side of the building your room is on and the time of day. The bed was comfortable and I slept well. I would definitely stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Douglas

Business traveller
Liked: Amenities, property conditions & facilities
Location connected to great restaurant was great. Clean and great rate.
Stayed 1 night in Feb 2025

8/10 Good

Sterling

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Fair price for stay; overall clean.

I consider myself a tough critic when it comes to hotels, but this passed the test. Mainly, the shower didnt fill with water while running and was over all clean. Paint in bathroom was a little discolored and peeling off wall plus husband and i noticed the Tv was rather small compared to everything else in the room but other than that, i would stay again.
Stayed 1 night in Feb 2025