See all properties
Save

The Welcombe Hotel, Sure Hotel Collection by Best Western

4.0 star property

Photo gallery for The Welcombe Hotel, Sure Hotel Collection by Best Western

Property grounds
Indoor pool
Body treatments, body wraps, body scrubs, facials, 4 treatment rooms
Premium bedding, desk, laptop workspace, iron/ironing board
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$218
includes taxes & fees
31 May - 1 June

Explore the area

View map
Warwick Road, Stratford-upon-Avon, England, CV37 0NR
  • Place, Shakespeare Houses
    ‪3 min drive‬
  • Place, Royal Shakespeare Theatre
    ‪4 min drive‬
  • Place, Shakespeare's Birthplace
    ‪4 min drive‬
  • Airport, Birmingham (BHX)
    ‪41 min drive‬

Room options

View all photos for Superior Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Premium bedding, desk, laptop workspace, iron/ironing board

Superior Suite, 1 King Bed, Non Smoking (Four Poster Bed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking (Four Poster Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • Golf view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

7.2 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Double Bed, Accessible, Kitchen (Converts to 2 Twin Beds;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Apartment, 1 Double Bed, Accessible, Kitchen (Converts to 2 Twin Beds;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

Family Double Room with Sofabed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking (Four Poster Bed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe King Suite

  • Sleeps 2
  • Free Wi-Fi

Executive King Suite

  • Sleeps 2
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Bed Apartments - Oberon

Private kitchen

Two Bed Apartments - Oberon

  • Sleeps 3
  • Free Wi-Fi

Two Bed Apartments - Juliet

  • Sleeps 4
  • Free Wi-Fi

One Bedroom Apartment

  • Sleeps 2
  • Free Wi-Fi

Suite (s4F)

  • Sleeps 2
  • Free Wi-Fi

Standard Apartment, 1 Double Bed, Accessible, Kitchen (Converts to 2 Twin Beds;with Sofabed)

  • Sleeps 2
  • Free Wi-Fi

Standard Apartment, Multiple Beds, Non Smoking (converts To 2 Twin Beds;with Sofabed)

  • Sleeps 6
  • Free Wi-Fi

Apartment - 1 Double 1 Single Bed Nsmk 2Bdrm Conv2T Sofbd Lounge 2Floor

  • Sleeps 2
  • Free Wi-Fi

Apartment - 1 Double 1 Single Bed Nsmk 2Bdrm Conv2T Sofbd Livng 2Floor

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite-1 King Bed Non-Smoking Superior Room Four-Poster Bed

Bathroom

Suite-1 King Bed Non-Smoking Superior Room Four-Poster Bed

  • Sleeps 2
  • Free Wi-Fi

Apartment - 3 Double Beds Nsmk 3Bdrms Conv2T Sofbd Livng 3Flors

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite-1 King Bed Non-Smoking Deluxe Room Four-Poster Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Suite-1 King Bed Non-Smoking Deluxe Room Four-Poster Bed

  • Sleeps 2
  • Free Wi-Fi

Apartment - 1 Double Bed Nsmk 1Bdrm Conv2T Sofbd Accrm Kithn

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

Executive Double Room

  • Sleeps 2
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

Superior King Suite

  • Sleeps 2
  • Free Wi-Fi

Executive Double Room

  • Sleeps 2
  • Free Wi-Fi

About the area

Stratford-upon-Avon

At The Welcombe Hotel, Sure Hotel Collection by Best Western you'll be 2.3 km (1.5 mi) from The Welcombe Hills and 2.3 km (1.5 mi) from Ingon Manor Golf Club. Highlights at this hotel include a full-service spa, a golf course and a restaurant. .A day of pampering can include massages and body wraps. The restaurant, Trevelyan Restaurant, serves British cuisine and is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, gym and sauna. Plus you'll find free Wi-Fi in public areas, a 24-hour front desk and express check-out. English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 30-minute drive of this 4-property class Stratford-upon-Avon hotel, attractions include Warwick Castle and University of Warwick.

What's nearby

  • Shakespeare Houses - 3 min drive - 2.3 km
  • The Gower Memorial - 3 min drive - 2.3 km
  • Royal Shakespeare Theatre - 4 min drive - 2.7 km
  • Shakespeare's Birthplace - 4 min drive - 2.7 km
  • Swan Theatre - 4 min drive - 2.7 km

Getting around

  • Stratford-upon-Avon Parkway Station - 8 min drive
  • Birmingham Airport (BHX) - 29 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Carluccio's - ‬5 min drive
  • ‪Clopton Catch - ‬6 min drive
  • ‪Barge & Quarterdeck - ‬5 min drive
  • ‪Phoenix Bar - ‬5 min drive

About this property

The Welcombe Hotel, Sure Hotel Collection by Best Western

The Welcombe Hotel, Sure Hotel Collection by Best Western offers its guests a full-service spa, a golf course, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, a sauna, and a fireplace in the lobby are also featured at the business-friendly The Welcombe Hotel, Sure Hotel Collection by Best Western. Self parking is free.

Smoking is allowed in designated areas at this 4-star Stratford-upon-Avon hotel.

  • 85 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1866
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Fireplace in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Welcombe Hotel, Sure Hotel Collection by Best Western offers 85 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

This Stratford-upon-Avon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Similar properties

Lounge
Macdonald Alveston Manor Hotel & Spa
Stratford-upon-Avon
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.0 out of 5, Very good, 1,000 reviews
The price is AU$197
includes taxes & fees
7 June - 8 June
Macdonald Alveston Manor Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trevelyan Restaurant

Things to do

  • 18-hole golf course
  • Full-service spa
  • Golf clubhouse
  • Gym
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1866
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 25 December:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 for adults and from GBP 7.95 for children
  • Pet fee: GBP 35 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Menzies Hotels Stratford upon Avon

Menzies Hotels Stratford upon Avon Welcombe

Menzies Hotels Stratford upon Avon Welcombe Hotel

Menzies Hotels Stratford upon Avon Welcombe Stratford-upon-Avon

Stratford upon Avon Welcombe Hotel

Welcombe Hotel Stratford upon Avon

Welcombe Stratford upon Avon

Hallmark Hotel Welcombe Stratford upon Avon

Hallmark Hotel Welcombe

Hallmark Welcombe Stratford upon Avon

Hallmark Welcombe

Hallmark Hotel The Welcombe

The Welcombe Hotel, BW Premier Collection Hotel

Hallmark Hotel The Welcombe Stratford upon Avon

The Welcombe Hotel, BW Premier Collection Stratford-upon-Avon

Frequently asked questions

Is parking available at The Welcombe Hotel, Sure Hotel Collection by Best Western?

Yep, The Welcombe Hotel, Sure Hotel Collection by Best Western has a free self car park.

How much does it cost to stay at The Welcombe Hotel, Sure Hotel Collection by Best Western?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at The Welcombe Hotel, Sure Hotel Collection by Best Western on 31 May 2026 start from AU$218, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at The Welcombe Hotel, Sure Hotel Collection by Best Western?

Yep, there is an onsite spa at The Welcombe Hotel, Sure Hotel Collection by Best Western. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Welcombe Hotel, Sure Hotel Collection by Best Western have a pool?

The Welcombe Hotel, Sure Hotel Collection by Best Western has an indoor pool. The pool is open 7:00 AM to 8:00 PM.

What makes The Welcombe Hotel, Sure Hotel Collection by Best Western a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Welcombe Hotel, Sure Hotel Collection by Best Western.

Is The Welcombe Hotel, Sure Hotel Collection by Best Western family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Welcombe Hotel, Sure Hotel Collection by Best Western is a hit with families.

Does The Welcombe Hotel, Sure Hotel Collection by Best Western serve breakfast?

Sure does, English brekkie is on offer on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Welcombe Hotel, Sure Hotel Collection by Best Western?

No, The Welcombe Hotel, Sure Hotel Collection by Best Western does not offer an airport shuttle service.

Is there a bar or restaurant at The Welcombe Hotel, Sure Hotel Collection by Best Western?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Welcombe Hotel, Sure Hotel Collection by Best Western?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at The Welcombe Hotel, Sure Hotel Collection by Best Western?

Yep, The Welcombe Hotel, Sure Hotel Collection by Best Western has an 18-hole golf course. A clubhouse and a golf pro shop are also available.

The Welcombe Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 482 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

anne

Stayed 2 nights in Feb 2026

4/10 Poor

Sarah

Main hotel: Very poor welcome on arrival. Lacking in information of any kind. General cleanliness poor standard. Bar area chips all over floor, tables dirty, bar staff very poor communication. On check out, not even asked if it was a good stay! Spa area: no information on arrival-had to find your way around. Staff extremely unhelpful and unprofessional. Gym
Stayed 1 night in Feb 2026

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
We had an amazing time, holiday was stunning, staff were brilliant and facilities were spot on, highly recommended staying here
Stayed 1 night in Feb 2026

4/10 Poor

Edward

Stayed 2 nights in Feb 2026

2/10 Terrible

Susan

Disliked: Amenities
Breakfast the worse I’ve ever had & we couldn’t eat it. Room service lacking. Given a Bill on departure for £10 for unknown service. We paid as we went?
Our breakfasts inedible & left.
Stayed 2 nights in Feb 2026

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
Beautiful old building. Spa was great Staff friendly and helpful
Stayed 2 nights in Feb 2026

10/10 Excellent

Taram

Stayed 1 night in Dec 2025

8/10 Good

Laura, Wimborne

Travelled with family and small children
Liked: Amenities
Room was nice. Restaurant had good service and nice food. Felt let down by spa.
Stayed 1 night in Feb 2026

8/10 Good

Richard

Stayed 1 night in Feb 2026

6/10 Okay

Fiona

Travelled with group
Liked: Cleanliness
The room was lovely. Staff friendly. Breakfast was very nice. We had a spa package. Been before a long time ago, the spa is now quite dated. The outdoor jacuzzi was cold. No locks for the lockers. This could do with some updating and the jacuzzi temperature upped other than that the hotel and staff very nice.
Stayed 1 night in Feb 2026

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities
All staff very helpful, room upgrade
Stayed 1 night in Jan 2026

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities
Lovely room, hotel a short distance from the town. Plenty of facilities to use while staying here.
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, great staff.
Stayed 2 nights in Jan 2026

4/10 Poor

Karl

Business traveller
Disliked: Cleanliness, amenities
Lovely old building. However shame its rather tired. Thread bare carpets. Food not great, breakfast poor , orange juice tastes rather odd, fruit salad fizzy from tins, green thai curry again very odd . Gym water stains in ceiling ans floor , swimming pool floor needs a good scrub!
Stayed 1 night in Jan 2026

10/10 Excellent

Edouard

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, courteous staff, relaxing spa
Stayed 2 nights in Jan 2026

8/10 Good

Tracy

Breakfast was fresh although I asked for a poach egg with my breakfast 3 times and it never arrived . Ended up leaving without . Room was spacious, bathroom wasn’t as good bath was dirty and bin hasn’t even been emptied from previous occupants. Our room was by a fire door which kept being banged and kids running down the corridor.
Stayed 1 night in Jan 2026

10/10 Excellent

Warren

Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room excellent staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Kamran

Stayed 1 night in Jan 2026

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel with so much opportunity but sadly lacking the finer touches that would make it such a better experience Rooms & much of hotel are very dated but clean Staff appeared very stressed and would suggest more needed Spa could be lovely with a bit of TLC, especially the changing rooms. The relaxation area was freezing. The treatment was goof but the surroundings area let the experience down. No ekectric chargers available and this was one of the reasons I booked the hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

6/10 Okay

Rachel

The grounds are beautiful The hotel bar & restaurant areas are pleasant - rooms are very basic although clean - the corridors are well worn but again clean The spa was pleasant although well worn like the hotel. With some TLC it could be lovely - cafe area was cold and very basic as was the spa ‘ relax area’. Very well worn changing rooms with no locks on changing lockers The massage however was very good. Breakfast was of good quality, we ordered a prosecco afternoon tea for 4pm, we asked 3 people when it would be served - it eventually turned up at 4.50pm - very basic -2 squares of dried up cake 2 pieces of some kind of dry tart?! 2 dry scones and a few sandwiches- one tea cup between 2? no prosecco! I did raise it and the restaurant manager told me I had received a ‘ spa tea’ in error ( although I was sat in restaurant?!) and took away top tear of cake only to bring back the same with a few strawberries placed on top ?! Again a real shame as it could have been lovely in a nice setting. The reception staff appeared highly stressed, they were trying their best but it appeared they were short staffed No electric car chargers worked and this was one of the reasons we chose the hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Fine
Stayed 1 night in Dec 2025

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025