4.5 out of 5

"We had a great stay the best place we have stayed at for a long time our room was big clean and spacious with a big ventilated bathroom the hotel staf ... " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

At Mercure Kooindah Waters Central Coast, you'll be 20 km (12.4 mi) from Lake Macquarie and 20.8 km (12.9 mi) from Terrigal Beach. Highlights at this hotel include a full-service spa, a golf course, and a restaurant.

You can enjoy LCD TVs with digital channels, and all 83 rooms feature WiFi, coffee/tea makers, and hairdryers. In-room dining is easy with amenities like fridges and round-the-clock room service. Additionally, phones, irons/ironing boards, and desks are available.

A day of pampering at endota spa can include massages, body wraps, and mani/pedis. The restaurant, Karinyas Restaurant, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the 2 outdoor tennis courts, indoor swimming pool and outdoor swimming pool plus access to a driving range. Conference space and a business centre are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a health club, and a spa tub. Each morning buffet breakfast is available. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 3.5-star Wyong hotel include Kooindah Waters Golf Club and Wyong Racecourse and Showground.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$144 per night

Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, Golf View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Mercure Kooindah Waters Central Coast ratings based on 317 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Kooindah Waters Central Coast

Everyone (129) Couples (91) Family (94)
4 out of 5
The staff where very friendly. The food was good. The accommodation was good

Posted by on 16 Feb. 2019

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Comment from Hotel Management

17 Feb. 2019 by Natalie

Thank you for your feedback. We greatly appreciate it.

5 out of 5
Great place and enjoyed the stay. Would stay again

Posted by on 12 Feb. 2019

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Comment from Hotel Management

13 Feb. 2019 by Natalie

Thank you for your review of Mercure Kooindah Waters. We look forward to having you stay with us in the future.

4 out of 5
Nice place to stay. Pity the dining room staff couldn't figure out why I should be getting a complimentary breakfast. They confirmed with the front desk who said I wasn't entitled to it, until I showed them my booking Tax Invoice!

Posted by on 5 Feb. 2019

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Comment from Hotel Management

7 Feb. 2019 by Natalie

Thank you for your feedback. I have passed on your comments about Breakfast to our Restaurant Manager who will investigate this further. We hope to see you next time at Mercure Kooindah Waters.

5 out of 5

Posted by on 24 Jan. 2019

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Comment from Hotel Management

7 Feb. 2019 by Natalie

Thank you for your 5 star rating.

1 out of 5
Absolute garbage hotel. Things not working and so much noise our baby couldn’t sleep... left a day early and even after I was told I would get the last night refunded still charged my credit card after I left

Posted by on 4 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by T.Klotz

Dear Traveller, Thank you for taking the time to tell us about your experience at the Mercure Kooindah Waters Central Coast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Thomas Klotz Mercure Kooindah Waters

5 out of 5

Posted by on 2 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by Daniel

Thanks for your feedback!

5 out of 5
Very comfortable and petty quiet for a big hotel . Pool and facilities were a lot of fun

Posted by on 13 Dec. 2018

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Comment from Hotel Management

8 Jan. 2019 by Daniel

Thanks for your feedback!

4 out of 5

Posted by on 27 Nov. 2018

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Comment from Hotel Management

4 Dec. 2018 by Daniel

Thank you for your feedback.

4 out of 5
It was very peaceful with great facilities, my husband needed a little R & R & he enjoyed the golf course most of all. Thankyou

Posted by , from Batemans Bay NSW on 31 Oct. 2018

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Comment from Hotel Management

4 Dec. 2018 by Daniel

Hi Susan, Thank you for your feedback. We are glad you enjoyed your stay.

5 out of 5

Posted by on 28 Oct. 2018

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Comment from Hotel Management

30 Oct. 2018 by Daniel

Dear Guest, Thank you for your feedback

About the Mercure Kooindah Waters Central Coast

Location 40 Kooindah Boulevard, Wyong, NSW 2259

Property Features

Mercure Kooindah Waters Central Coast offers its guests a full-service spa, a golf course, and outdoor tennis courts. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. An outdoor pool, an indoor pool, and a health club are also featured at the business-friendly Mercure Kooindah Waters Central Coast. Free self parking is available. This 3.5-star Wyong hotel is smoke free.

  • 83 guestrooms or units
  • 2 levels
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (90.3 km / 56.1 mi)
  • Train station: Tuggerah Station (6.5 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Mercure Kooindah Waters Central Coast offers 83 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. LCD televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Wyong hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Karinyas Restaurant – Overlooking the golf course, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 28 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10 per day (rates may vary)
  • Rollaway bed fee: AUD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Kooindah Waters Apartment Wyong
  • Mercure Kooindah Waters Apartment
  • Mercure Kooindah Waters Wyong
  • Mercure Kooindah Waters
  • Mantra Kooindah Waters Hotel
  • Mercure Kooindah Waters Central Coast Hotel Wyong
  • Mercure Kooindah Waters Central Coast Apartment Wyong
  • Mercure Kooindah Waters Central Coast Apartment
  • Mercure Kooindah Waters Central Coast Wyong
  • Mercure Kooindah Waters Central Coast Hotel
  • Mantra Kooindah Waters Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.