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4.3 out of 5

"Fabulous two days here with the family. They have done a really good refurb, felt like we were in Palm Springs for two days. Pool area really beautifu ... " More

By a verified traveller on Thu 06 Jan 2022

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Hotel Description

At The Beachcomber Hotel & Resort, Ascend Hotel Collection you'll be 2.9 km (1.8 mi) from Jenny Dixon Beach and 2.9 km (1.8 mi) from Hargraves Beach. Highlights at this hotel include 4 bars/lounges, a restaurant, and an outdoor swimming pool.

You can enjoy Smart TVs with digital channels, and all 83 individually furnished rooms feature free WiFi, coffee/tea makers, and safes. In-room dining is easy with amenities like refrigerators and room service. Nice touches include hydromassage showerheads and free toiletries. TVs, Netflix, and hair dryers are also available.

The bistro, Beachies, is open for breakfast, lunch, and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Business travelers can take advantage of a conference center and a meeting room. Additionally, you'll find free WiFi in public areas and a coffee shop/café. Cooked-to-order breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking.

Attractions within a 30-minute drive of this 3-star Toukley hotel include Lake Macquarie and Terrigal Beach.

Standard Room, 2 Queen Beds (Essential)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$154* Per night/room 1 Feb. - 2 Feb.

Room, 1 King Bed (Urban)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds (Water View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, Lakeside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Water View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Poolside

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Beachcomber Hotel & Resort, Ascend Hotel Collection ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Beachcomber Hotel & Resort, Ascend Hotel Collection

Everyone (3) Couples (5) Family (7)
5 out of 5
Fabulous two days here with the family. They have done a really good refurb, felt like we were in Palm Springs for two days. Pool area really beautiful and kid friendly. Would definitely stay again and recommend to friends.

Posted by on 6 Jan. 2022

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Comment from Hotel Management

7 Jan. 2022 by Monica

Hi Anita, Thank you so much for your review! We're so glad to hear that you enjoyed your stay with us and we look forward to accommodating you again. Kind regards, Monica and the Beachcomber Hotel Team

3 out of 5
Room was like a dungeon

Posted by on 5 Jan. 2022

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4 out of 5
Overall pleasant experience could use in room dining

Posted by on 3 Jan. 2022

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Comment from Hotel Management

6 Jan. 2022 by Monica

Hi Nick, Thank you so much for your reservation with us as well as your feedback, we will definitely take that into account. We're glad you enjoyed your stay. Kind regards, Monica and the Beachcomber Hotel Team

5 out of 5
Such a tranquil place to stay to get away from the hustle and bustle and reconnect. Thank you for 2 nights over Christmas 🎄 we couldn’t have asked for a better 2 days any where else. Room was superb location brilliant 90 min from Sydney. Staff very kind smiling and helpful . The pool was exquisite the pool beds and sun lounges gorgeous. Thank you for making our Christmas this year magical. Will definitely book again👍

Posted by on 27 Dec. 2021

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Comment from Hotel Management

6 Jan. 2022 by Monica

Hi Rima, Thank you so much for your reservation with us as well as your feedback! We're glad you enjoyed your stay and look forward to seeing you again. Kind regards, Monica and the Beachcomber Hotel Team

5 out of 5
After i booked the wrong date the staff were amazing in heelping to transfer our booking forward and finding us a room. Exceptional customer service. Loved the beach, tropical feel. We were instantly relaxed and made welcome. Food was good. Highly recommend. We will be back

Posted by on 22 Dec. 2021

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Comment from Hotel Management

6 Jan. 2022 by Monica

Hi Mark, Thank you so much for your reservation with us as well as your feedback! We're glad we were able to help you and that you enjoyed your stay, we look forward to seeing you again. Kind regards, Monica and the Beachcomber Hotel Team

5 out of 5
Clean and convenient location with great views from the pool

Posted by on 21 Dec. 2021

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Comment from Hotel Management

6 Jan. 2022 by Monica

Hi Rian, Thank you so much for your reservation with us as well as your feedback! We're glad you enjoyed your stay. Kind regards, Monica and the Beachcomber Hotel Team

5 out of 5
Cleanliness

Posted by on 21 Dec. 2021

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Comment from Hotel Management

6 Jan. 2022 by Monica

Hi Ellen, Thank you so much for your reservation with us as well as your feedback! We're glad you enjoyed your stay. Kind regards, Monica and the Beachcomber Hotel Team

4 out of 5
Absolutely loved the view and the cleanliness of the apartment. Also the pool was great fun especially for the kids.

Posted by on 21 Dec. 2021

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Comment from Hotel Management

6 Jan. 2022 by Monica

Hi Christopher, Thank you so much for your reservation with us as well as your feedback! We're glad you enjoyed your stay. Kind regards, Monica and the Beachcomber Hotel Team

2 out of 5
Location and exterior of the hotel is beautiful. Just been refurbished, but... The hotel is not properly finished, major defects across the rooms. A number of the rooms have no windows or aeration to the outside world and are really damp. Service is passable at best for anything dining related but on the weekend it becomes the heart of the social life - loud music, impossible to dine in without booking, not a family setting at all.

Posted by on 6 Dec. 2021

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4 out of 5
This place is absolutely beautiful. Stunning views over the lake, and they have done a gorgeous renovation. The rooms are absolutely lovely, we loved it. The pool is great, the bar/restaurant is awesome, fantastic food. The only thing that let this place down was the service. All the staff seem to be a bit behind the 8 ball which is such a shame as the place has the most beautiful decor. For example- when we first arrived it was freezing and pouring with rain, they had their front door to the hotel locked and there was no bell to ring for new arrivals, I tried to get the girls attention at the reception but she didn’t see me. Eventually when I got in from another customer coming out I said to her that I think the door is broken and she came back with oh sorry I was suppose to open it for you. I responded with well I’m a new guest trying to check in and I’ve been waiting outside in the freezing cold now for almost 10 minutes. To arrive and not be able to get in is not the best first impression. Then the next morning I tried to call reception 3 times over the morning and noone ever answered. I eventually went down and asked the receptionist why no one was answering the phone - she said oh yeah sorry that was me but I was busy checking out customers so couldn’t answer it. So that was also disappointing, there wasn’t even a voicemail to leave a message. Plus trying to get coffee and breakfast each morning was a bit of a nightmare - staff couldn’t seem to get it right.

Posted by on 5 Dec. 2021

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About the The Beachcomber Hotel & Resort, Ascend Hotel Collection

Location 200 Main Road, Toukley, NSW 2263

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. An outdoor pool, a terrace, and a garden are also featured at the business-friendly The Beachcomber Hotel & Resort, Ascend Hotel Collection. Self parking is free. A complete renovation of The Beachcomber Hotel & Resort, Ascend Hotel Collection was completed in March 2021. Smoking is allowed in designated areas at this 3-star Toukley hotel.

  • 83 guestrooms or units
  • 4 levels
  • 2 buildings
  • 4 bars or lounges
  • Dining venue
  • Towels for the beach
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Warnervale Station (9.3 km / 5.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Beachcomber Hotel & Resort, Ascend Hotel Collection offers 83 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.

Beachies - Overlooking the ocean, this bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from room service (during limited hours).

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.00 per night.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Cashless transactions are available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 28 for adults, AUD 15 and AUD 28 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beachcomber Hotel Toukley
  • Beachcomber Toukley
  • Beachcomber Hotel
  • Beachcomber Hotel Resort
  • The Beachcomber Hotel & Resort, Ascend Hotel Collection Hotel
  • The Beachcomber Hotel & Resort, Ascend Hotel Collection Toukley
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.