La Quinta Inn & Suites - accommodation in Celebration

I had a very disappointing experience with this hotel. I informed them in advance that I was arriving on an early flight and even called to confirm that I would arrive around 2 PM. They clearly told me that early check-in was not available and that check-in is at 4 PM. However, when I arrived at 5 PM, I was still not given a room and was asked to wait until 7:30 PM. Every time I asked, they kept saying the room was ready but waiting for inspection, which was very frustrating. The management was extremely poor and unprofessional. I also have VIP access and paid extra for my stay, yet I was not offered any compensation for the inconvenience. Overall, a very bad experience and I would not recommend this hotel.

If I can rate this hotel, a zero I would have rated a zero, but you guys would not allow me to do it. I would never stay at Westgate resort and spa ever again in my life. I shouldn’t have to pay to use a waterpark that is being advertised as if it’s included in the nightly rates. This resort gets a zero from me and I wish I can get my money back from staying there, a matter of fact, I didn’t even stay the fourth night. That’s just how horrible the resort was.

gets rooms service every 3 days. Amazing breakfast,pool was fun. Only problem is there is no laundry.