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SureStay Hotel by Best Western Castlegar

2.5 star property
Hotel with free breakfast, near Kootenay Gallery

Photo gallery for SureStay Hotel by Best Western Castlegar

Exterior
Free daily continental breakfast
Room amenity
Lobby
Suite, 2 Queen Beds, Non Smoking, Kitchenette

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
The current price is AU$148
includes taxes & fees
1 Sept - 2 Sept

Explore the area

Map
1810 8th Avenue, Castlegar, BC, V1N2Y2
  • Kootenay Gallery
    ‪2 min drive‬
  • Doukhobor Discovery Centre
    ‪2 min drive‬
  • Selkirk College
    ‪8 min drive‬
  • Castlegar, BC (YCG)
    ‪2 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, Select Comfort beds, laptop workspace

Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

About the area

Castlegar

SureStay Hotel by Best Western Castlegar places you in the centre of Castlegar, within a 30-minute stroll of Kootenay Gallery and Doukhobor Discovery Centre. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .The bistro, The Grand Buddha Bistro, serves Thai cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a conference centre and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .With a stay at this Castlegar hotel, you'll be 3.1 km (1.9 mi) from CPR Station Museum and 4 km (2.5 mi) from Selkirk College.

What's nearby

  • Kootenay Gallery - 2 min drive - 1.7 km
  • Doukhobor Discovery Centre - 2 min drive - 2.1 km
  • Castlegar Golf Club - 7 min drive - 5.7 km
  • Selkirk College - 8 min drive - 4.4 km
  • Red Mountain Resort - 38 min drive - 43.2 km

Getting around

  • Castlegar, BC (YCG) - 4 min drive

Restaurants

  • ‪Cartwright's Pub - ‬11 min walk
  • ‪Subway - ‬3 min drive
  • ‪A&W Restaurant - ‬7 min walk
  • ‪Cuisine of India - ‬2 min drive
  • ‪Lion's Head Pub - ‬6 min drive

About this property

SureStay Hotel by Best Western Castlegar

Hotel with free breakfast, near Kootenay Gallery
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 2497 square feet (232 square metres) and includes a conference centre. A library, barbecue grills, and a vending machine are also featured at SureStay Hotel by Best Western Castlegar. Self parking is free.

Smoking is allowed in designated areas at this Castlegar hotel.

  • 1 building
  • 58 guestrooms or units
  • 2 levels
  • Conference rooms
  • 2497 sq ft of conference space
  • 232 sq. m of conference space
  • Built in 1981
  • Continental breakfast (free)
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
SureStay Hotel by Best Western Castlegar offers 58 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Select Comfort beds feature premium bedding. 30-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Hindi

Similar properties

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  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, 1,001 reviews
The price is AU$160
includes taxes & fees
10 Aug - 11 Aug
Sandman Hotel Castlegar

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grand Buddha Bistro

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,497 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay
  • Breakage deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 3 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fireside Castlegar
Fireside Inn Hotel Castlegar
Surestay By Best Castlegar
Fireside Inn Hotel Conference Centre
SureStay Hotel by Best Western Castlegar Hotel
SureStay Hotel by Best Western Castlegar Castlegar
SureStay Hotel by Best Western Castlegar Hotel Castlegar

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Castlegar?

Yep, SureStay Hotel by Best Western Castlegar has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay Hotel by Best Western Castlegar?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Castlegar on 1 Sept 2025 start from AU$147.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to SureStay Hotel by Best Western Castlegar?

The closest beach to SureStay Hotel by Best Western Castlegar is Crescent Valley Beach (17.5 km).

What makes SureStay Hotel by Best Western Castlegar a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at SureStay Hotel by Best Western Castlegar.

Does SureStay Hotel by Best Western Castlegar serve breakfast?

You bet, travelers speak well of the free continental brekkie here! Offered daily between 6 AM and 9:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at SureStay Hotel by Best Western Castlegar?

No, SureStay Hotel by Best Western Castlegar does not offer an airport shuttle service.

Is there a bar or restaurant at SureStay Hotel by Best Western Castlegar?

Yep, they've got a lounge bar and an onsite restaurant that serves Thai cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at SureStay Hotel by Best Western Castlegar?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

SureStay Hotel by Best Western Castlegar Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 270 out of 857 reviews
Rating 8 - Good. 377 out of 857 reviews
Rating 6 - Okay. 137 out of 857 reviews
Rating 4 - Poor. 48 out of 857 reviews
Rating 2 - Terrible. 25 out of 857 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite busy and noisy. Could hear people walking above us and lots of noise from parking lot with people hollering. We were in the property's front and not as quiet s the back where we had previously stayed.
Stayed 1 night in Apr 2025

8/10 Good

Habin

Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Wen-Fei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

BARBARA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service
The service was great. This is a tired property in some areas of the interior and the rooms. The bathroom has been updates - this is well done. No doubt, I would stay here again as the reception was very professional and appreciated. Breakfast had many choices and the areas were clean. Good job! Thank you.
Stayed 1 night in Apr 2025

10/10 Excellent

Travis

Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

6/10 Okay

Shaundra

Stayed 1 night in Apr 2025

6/10 Okay

Karamjit

Business traveller
asked the staff for printed invoice, he did not provide.
Stayed 1 night in Apr 2025

2/10 Terrible

Kelly

Business traveller
Disliked: Cleanliness, room comfort

Awful bed

The bed in the room was so awful. Wasn’t level Kept falling towards one side Worst bed I even slept in.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and spaciois with good desk & chair to work at.
Stayed 1 night in Mar 2025

6/10 Okay

Gary

Stayed 1 night in Feb 2025

8/10 Good

Johanne

Stayed 20 nights in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though they were renovating they were super accommodating well done !
Stayed 2 nights in Jan 2025

4/10 Poor

David

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Very helpful staff. Traffic noise. Lighting was poor
Stayed 1 night in Dec 2024

8/10 Good

Nikhil

Stayed 1 night in Sep 2024

6/10 Okay

Gordon

Disliked: Staff & service, property conditions & facilities, room comfort
The bed seemed to have better days. My back was sore after a night on it… not usual for me. I thought the mattress springs were shot. As for service I went to the desk to find an ice machine rang the service desk bell waited five minutes and no one showed. Never did find ice machine. Entrance to upstairs dirty and carpets in hall way needed cleaning or replacing. Travel thru Castlegar at least once a year! At this point I will be looking for other accommodation! Staff were pleasant though!
Stayed 1 night in Nov 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Erin

Travelled with family and small children, Business traveller
Disliked: Cleanliness, property conditions & facilities
This is a very basic hotel, it was clean enough for one night, but the bathroom was not clean when we arrived to our room, with dried urine drips on the toilet seat, hairs on the floor in the bathroom and the room smelled badly of smoke. The beds were comfortable, and the shower was hot, but as mentioned in other reviews the heater fan is so loud that it made it difficult to get a good nights sleep…. I regret not bringing earplugs. Overall it is a basic, clean enough budget hotel.
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castlegar Hotel

A good solid hotel choice in Castlegar, nothing fancy but clean and has everything you need. Breakfast is pretty basic.
Stayed 2 nights in Oct 2024