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SureStay Hotel by Best Western Castlegar

2.5 star property
Hotel with free breakfast, near Kootenay Gallery

Photo gallery for SureStay Hotel by Best Western Castlegar

Exterior
Free daily continental breakfast
Room amenity
Lobby
Suite, 2 Queen Beds, Non Smoking, Kitchenette

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
The current price is AU$138
includes taxes & fees
1 Oct - 2 Oct

Explore the area

View map
1810 8th Avenue, Castlegar, BC, V1N2Y2
  • Kootenay Gallery
    ‪2 min drive‬
  • Doukhobor Discovery Centre
    ‪2 min drive‬
  • Selkirk College
    ‪8 min drive‬
  • Castlegar, BC (YCG)
    ‪2 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Select Comfort bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Select Comfort bed
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Select Comfort bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Select Comfort bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Select Comfort bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(26 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Select Comfort bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, Select Comfort beds, laptop workspace

Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Select Comfort bed
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Select Comfort bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Select Comfort bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

About the area

Castlegar

SureStay Hotel by Best Western Castlegar places you in the centre of Castlegar, within a 30-minute stroll of Kootenay Gallery and Doukhobor Discovery Centre. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .The bistro, The Grand Buddha Bistro, serves Thai cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a conference centre and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .With a stay at this Castlegar hotel, you'll be 3.1 km (1.9 mi) from CPR Station Museum and 4 km (2.5 mi) from Selkirk College.

What's nearby

  • Kootenay Gallery - 2 min drive - 1.7 km
  • Doukhobor Discovery Centre - 2 min drive - 2.1 km
  • Castlegar Golf Club - 7 min drive - 5.7 km
  • Selkirk College - 8 min drive - 4.4 km
  • Red Mountain Resort - 38 min drive - 43.2 km

Getting around

  • Castlegar, BC (YCG) - 4 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cuisine of India - ‬2 min drive
  • ‪Subway - ‬3 min drive
  • ‪Thirsty Duck - ‬6 min drive
  • ‪A&W Restaurant - ‬7 min walk

About this property

SureStay Hotel by Best Western Castlegar

Hotel with free breakfast, near Kootenay Gallery
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 2497 square feet (232 square metres) and includes a conference centre. A library, barbecue grills, and a vending machine are also featured at SureStay Hotel by Best Western Castlegar. Self parking is free.

Smoking is allowed in designated areas at this Castlegar hotel.

  • 1 building
  • 58 guestrooms or units
  • 2 levels
  • Conference rooms
  • 2497 sq ft of conference space
  • 232 sq. m of conference space
  • Built in 1981
  • Continental breakfast (free)
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
SureStay Hotel by Best Western Castlegar offers 58 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Select Comfort beds feature premium bedding. 30-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

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Sandman Hotel Castlegar

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, 1,011 reviews
The price is AU$155
includes taxes & fees
3 Oct - 4 Oct
Sandman Hotel Castlegar

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grand Buddha Bistro

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,497 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay
  • Breakage deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 3 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fireside Castlegar
Fireside Inn Hotel Castlegar
Surestay By Best Castlegar
Fireside Inn Hotel Conference Centre
SureStay Hotel by Best Western Castlegar Hotel
SureStay Hotel by Best Western Castlegar Castlegar
SureStay Hotel by Best Western Castlegar Hotel Castlegar

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Castlegar?

Yep, SureStay Hotel by Best Western Castlegar has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay Hotel by Best Western Castlegar?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Castlegar on 1 Oct 2025 start from AU$137.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to SureStay Hotel by Best Western Castlegar?

The closest beach to SureStay Hotel by Best Western Castlegar is Crescent Valley Beach (17.5 km).

What makes SureStay Hotel by Best Western Castlegar a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at SureStay Hotel by Best Western Castlegar.

Does SureStay Hotel by Best Western Castlegar serve breakfast?

You bet, travelers speak well of the free continental brekkie here! Offered daily between 6 AM and 9:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at SureStay Hotel by Best Western Castlegar?

No, SureStay Hotel by Best Western Castlegar does not offer an airport shuttle service.

Is there a bar or restaurant at SureStay Hotel by Best Western Castlegar?

Yep, they've got a lounge bar and an onsite restaurant that serves Thai cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at SureStay Hotel by Best Western Castlegar?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

SureStay Hotel by Best Western Castlegar Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 286 out of 896 reviews
Rating 8 - Good. 390 out of 896 reviews
Rating 6 - Okay. 145 out of 896 reviews
Rating 4 - Poor. 48 out of 896 reviews
Rating 2 - Terrible. 27 out of 896 reviews

Reviews

8/10 Good

Valerie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very good
Stayed 3 nights in Jun 2025

8/10 Good

Laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to interior

Staff friendly and helpful. Breakfast was good with several choices. Bathtub should have a grab bar for safety reasons
Stayed 2 nights in Jun 2025

10/10 Excellent

Ladislav

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything very good
Stayed 1 night in Jun 2025

8/10 Good

Wayne

Stayed 1 night in Jun 2025

8/10 Good

Linda

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast at this spot is terrible!
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Amenities
Very pleasant staff, nice quiet spacious room and good choices at breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Amenities
Beautiful rooms that are extremely clean and newly renovated. The price is extremely inexpensive for the value that you get. Highly recommend it. Will come back for sure.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff were very helpful and friendly. The breakfast was ample and varied. We would definitely stay there again.
Stayed 1 night in May 2025

8/10 Good

Travis

Stayed 1 night in Apr 2025

4/10 Poor

Wesley

Disliked: Cleanliness, property conditions & facilities
Toilet kept breaking, shower worked poorly, housekeeping didn’t come.
Stayed 2 nights in May 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Dennis

Travelled with family

Barely acceptable

The breakfast has improved from awful to just acceptable. The room is small. Bathroom is tiny. Pillows are blocks of rubber.
Stayed 1 night in May 2025

6/10 Okay

Donghyen

Liked: Cleanliness, staff & service, property conditions & facilities
Bed is not stable
Stayed 1 night in May 2025

6/10 Okay

Ming

Travelled with family
Disliked: Property conditions & facilities
This hotel does not have lift. My mom is over 80 years old, we asked for a first floor room, the hotel could not offer us a room in first floor. It was so difficult for my mom to go to the room in second floor.
Stayed 1 night in May 2025

2/10 Terrible

Maneet

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear SureStay Management, I am writing to express my disappointment following my recent stay at your Castlegar location. I visit Castlegar annually for work and, on this occasion, decided to bring my family along and try your hotel. We booked two rooms and were initially impressed by the friendly and helpful front desk staff upon check-in. However, our experience the next morning in the breakfast area was very disappointing. My family and I (a group of six) arrived approximately 40 minutes before breakfast was scheduled to end. At that time, there were no eggs or sausages available. When we politely asked a female staff member if there would be a refill, she responded curtly that breakfast was ending soon and offered no further assistance. What was particularly upsetting was the difference in attitude: while this staff member interacted pleasantly with other guests, she addressed my family with brief, unfriendly replies. This made us feel unwelcome and, as an ethnic minority, we could not help but feel that we were being treated differently. This experience left a negative impression on both myself and my family. Unfortunately, I cannot recommend SureStay Castlegar to my colleagues or family members based on this visit. I hope you will take this feedback seriously and address the staff conduct to ensure all guests are treated with respect and courtesy. Sincerely, Maneet Virk
Stayed 1 night in May 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and comfortable , breakfast was very basic , be nice to have fresh scrambled eggs and bacon. Cold plain breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Anshika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
I was only there for two nights but every thing was fine. No issues.
Stayed 1 night in May 2025

10/10 Excellent

Jean-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice had all the usual ameneties. Continental breakfast included (hard boiled eggs). Friendly staff. Hotel was recently refurbished. Good choice. Nothing negative.
Stayed 1 night in Apr 2025

8/10 Good

David

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite busy and noisy. Could hear people walking above us and lots of noise from parking lot with people hollering. We were in the property's front and not as quiet s the back where we had previously stayed.
Stayed 1 night in Apr 2025

8/10 Good

Habin

Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Wen-Fei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025