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SureStay Hotel by Best Western Castlegar

2.5 star property

Photo gallery for SureStay Hotel by Best Western Castlegar

A hotel with a sign reading "SureStay by Best Western".
A hotel room with two beds, a TV, a desk, and a window with curtains.
A stone fireplace with a fire, two leather chairs, a glass table with decorative items, and a potted plant.
A hotel room with a large bed, two bedside tables with lamps, a zebra-patterned carpet, and a view of the outside through a large window.
A restaurant with metal chairs and tables, a coffee machine, and framed pictures on the walls.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$137
includes taxes & fees
18 Aug - 19 Aug

Explore the area

View map
1810 8th Avenue, Castlegar, BC, V1N2Y2
  • Place, Kootenay Gallery
    ‪2 min drive‬
  • Place, Doukhobor Discovery Centre
    ‪3 min drive‬
  • Place, Selkirk College
    ‪3 min drive‬
  • Airport, Castlegar, BC (YCG)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

A hotel room with a bed, a chair, two lamps, and a wall art piece.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

A hotel room with a bed, a chair, two lamps, and a wall art piece.

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

A hotel room with two beds, a desk, a TV, and a mirror.

Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (No Pets in room type)

A hotel room with a large bed, two bedside tables with lamps, a zebra-patterned carpet, and a view of the outside through a large window.

Suite, 1 King Bed, Non Smoking, Kitchenette (No Pets in room type)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only;Small Room)

A hotel room with a large bed, two bedside tables with lamps, a chair, a wall-mounted TV, and a red door.

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only;Small Room)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave (Shower Only;No Pets in room type)

A hotel room with a large bed, two bedside tables with lamps, a chair, a wall-mounted TV, and a red door.

Standard Room, 1 Queen Bed, Refrigerator & Microwave (Shower Only;No Pets in room type)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

A hotel room with two beds, a desk, a lamp, and a painting on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (No Pets in room type)

A hotel room with two beds, a large window with curtains, a wall-mounted air conditioner, and a dark headboard.

Suite, 2 Queen Beds, Non Smoking, Kitchenette (No Pets in room type)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

A hotel room with two beds, a large window with curtains, a wall-mounted air conditioner, and a dark headboard.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (No Pets in room type)

A hotel room with two beds, a desk, a TV, and a mirror.

Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (No Pets in room type)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

1 Queen Bed, Non-Smoking, Economy Room, Shower Only, Microwave and Refrigerator, Flat Screen Television

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

1 King Bed, Non-Smoking, Flat Screen Television, Desk, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite-1 King Bed, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

A hotel room with a large bed, two bedside lamps, a view through a large window, and a zebra-patterned carpet.

Suite-1 King Bed, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Castlegar

SureStay Hotel by Best Western Castlegar places you in the centre of Castlegar, within a 30-minute stroll of Kootenay Gallery and Doukhobor Discovery Centre. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .The bistro, The Grand Buddha Bistro, serves Thai cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a conference centre and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .With a stay at this Castlegar hotel, you'll be 3.1 km (1.9 mi) from CPR Station Museum and 4 km (2.5 mi) from Selkirk College.

What's nearby

  • Kootenay Gallery - 2 min drive - 1.7 km
  • Doukhobor Discovery Centre - 3 min drive - 2.1 km
  • Selkirk College - 3 min drive - 2.4 km
  • Castlegar Golf Club - 8 min drive - 7.6 km
  • Red Mountain Resort - 40 min drive - 46.5 km

Getting around

  • Castlegar, BC (YCG) - 4 min drive

Restaurants

  • ‪grateful table - ‬4 min drive
  • ‪Panago Pizza - ‬8 min walk
  • ‪MapleMirch - ‬6 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Tim Hortons - ‬11 min walk

About this property

SureStay Hotel by Best Western Castlegar

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 2497 square feet (232 square metres) and includes a conference centre. A library, barbecue grills, and a vending machine are also featured at SureStay Hotel by Best Western Castlegar. Self parking is free.

Smoking is allowed in designated areas at this Castlegar hotel.

  • 1 building
  • 58 guestrooms or units
  • 2 levels
  • Conference rooms
  • 2497 sq ft of conference space
  • 232 sq. m of conference space
  • Built in 1981
  • Continental breakfast (free)
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
SureStay Hotel by Best Western Castlegar offers 58 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Select Comfort beds feature premium bedding. 30-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Spa pool
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,028 reviews
The price is AU$147
includes taxes & fees
23 Aug - 24 Aug
Sandman Hotel Castlegar

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grand Buddha Bistro

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,497 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay
  • Breakage deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 3 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fireside Castlegar
Fireside Inn Hotel Castlegar
Surestay By Best Castlegar
Fireside Inn Hotel Conference Centre
SureStay Hotel by Best Western Castlegar Hotel
SureStay Hotel by Best Western Castlegar Castlegar
SureStay Hotel by Best Western Castlegar Hotel Castlegar

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Castlegar?

Yep, SureStay Hotel by Best Western Castlegar has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay Hotel by Best Western Castlegar?

As of 7 Aug 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Castlegar on 18 Aug 2026 start from AU$137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to SureStay Hotel by Best Western Castlegar?

The closest beach to SureStay Hotel by Best Western Castlegar is Shoreacres Beach (16.3 km).

What makes SureStay Hotel by Best Western Castlegar a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at SureStay Hotel by Best Western Castlegar.

Does SureStay Hotel by Best Western Castlegar serve breakfast?

You bet, travelers speak well of the free continental brekkie here! Offered daily between 6 AM and 9:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at SureStay Hotel by Best Western Castlegar?

No, SureStay Hotel by Best Western Castlegar does not offer an airport shuttle service.

Is there a bar or restaurant at SureStay Hotel by Best Western Castlegar?

Yep, they've got a lounge bar and an onsite restaurant that serves Thai cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at SureStay Hotel by Best Western Castlegar?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

SureStay Hotel by Best Western Castlegar Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 349 out of 1008 reviews
Rating 8 - Good. 423 out of 1008 reviews
Rating 6 - Okay. 152 out of 1008 reviews
Rating 4 - Poor. 54 out of 1008 reviews
Rating 2 - Terrible. 30 out of 1008 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a very nice place to stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Fui Yeak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and room Was clean
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
A pleasant stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Beds were great. Delicious inhouse breakfast! Will definitely stay again if we pass through Castlegar.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
We really appreciated being upgraded to a kingsize bed and a quieter room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great⁰
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Rooms clean. Delicious breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Krisken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff . Nice clean room and cozy . Good breakfast . And hotel is in a very nice location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities
Great Staff , comfor, clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

kien huy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staffs; with excellent clean room and very good breakfast. I stayed two times this one ; I would recommend to people who want to save money but still getting enough amenities. Thank you all SureStay Staff !! Brian Tran.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean with enough room. Staff was very friendly. Simple stay at a basic price. Room above us was a little noisy for 30 minutes very late. Breakfast was crowded due to large tour group.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and great free breakfast
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean. The breakfast was pretty good and staff were friendly. Wish they had a pool but other than that great hotel
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Check in was excellent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quiet
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Amanda Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice place, the only drawback is that they don’t have an elevator
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Nice and simple accommodation. Bed was really comfortable and slept well, even the first night of the stay.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel welcomed pets and ensured I could change my room to a pet room when unable to request it through Expedia. Staff were friendly and helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Staff are welcome and willing to help
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place to stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Clarisse

Liked: Amenities
Great stay
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Gurkaran

Liked: Cleanliness
Good clean room
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Vyacheslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Deb

Liked: Staff & service
Disliked: Amenities
Friendly front desk staff. I’ve stayed at this hotel a handful of times and haven’t had any issues but this stay was not welcoming. The room smelt like a 90’s bar , I tried to call front desk but nothing! I was on the bottom floor and the people above me We’re so loud ( while getting it on ) the whole hotel needs to be noise proof. The continental breakfast was good.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities
Fast check in, clean room
Stayed 1 night in Jan 2026