Carmel Hotels with Hot Tub in Room

We'd stayed here in the past and were very satisfied. This time, however, we saw rats twice in walkway areas around the pool (right near rooms and actually ON the walkways), which we mentioned to staff, who came out to look and saw them too. We were essentially told that, yes, rats were around the grounds. Not a very comforting answer and no indication of anything being done. Our very dimly lit, ground-floor handicapped room opened directly onto the back parking lot where the immediate grounds weren't very clean, was rather noisy, and didn't feel especially safe. And they charge now for parking, which we knew when we booked, but was still a bit disappointing considering it was free to guests before. It's still a reasonably pleasant hotel, with cute common area decor; maybe that particular week was just a glitch? The pool itself is still wonderful!

Front desk staff (Aaron & Lorena) are courteous & accommodating The rooms are clean and the beds are comfortable but the air conditioning is quite loud.

Conveniently located, ample parking, pool. Rooms are spacious and clean but dated. Many rooms face the parking lot or walkways, noise isolation is very poor: you hear your neighbors on all sides and above, you hear other travelers walking by your window, you hear cars etc. Breakfast is edible and I would leave it at that. The whole thing reminded me of a roadside motel - functional but not memorable.