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Doubletree by Hilton Campbell - Pruneyard Plaza

4.0 star property
Hotel connected to a shopping centre in Campbell with free parking

Photo gallery for Doubletree by Hilton Campbell - Pruneyard Plaza

Courtyard
Premium bedding, down duvets, in-room safe, blackout curtains
Exterior
Breakfast and dinner served, American cuisine
Courtyard

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$239
includes taxes & fees
30 Jan - 31 Jan

Explore the area

View map
1995 S Bascom Ave, Campbell, CA, 95008
  • Place, The Pruneyard Shopping Center
    ‪3 min walk‬
  • Place, eBay Inc. Headquarters
    ‪8 min walk‬
  • Place, Ainsley House
    ‪13 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed

9.6 out of 10
Exceptional
(68 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(38 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, blackout curtains

Junior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing)

Room, 2 Queen Beds (Hearing)

Room, 2 Queen Beds (Hearing)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2021
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Fitness Room)

Room, 1 King Bed (Fitness Room)

Room, 1 King Bed (Fitness Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Bathtub

Premium bedding, down duvets, in-room safe, blackout curtains

Classic Room, 2 Queen Beds, Bathtub

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Kitchen, Poolside

Room, 2 Queen Beds, Kitchen, Poolside

Room, 2 Queen Beds, Kitchen, Poolside

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
TV
Hypo-allergenic bedding
Renovated in 2021
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room with Sofa Bed

  • Sleeps 4

Junior Suite With 1 King Bed, Balcony, Fireplace And Pool View

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 3

Queen Room with Two Queen Beds

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Classic With Bathtub/Shower Combination

  • Sleeps 4

Queen Room with Two Queen Beds and Pool View

  • Sleeps 4

Mobility/Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility/Hearing Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

Fitness King Room

  • Sleeps 3

Classic Room With 1 King Bed-Complimentary Parking

  • Sleeps 2

About the area

Campbell

You'll be connected to a shopping centre at Doubletree by Hilton Campbell - Pruneyard Plaza, and within steps of Silicon Valley and The Pruneyard Shopping Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, PY Kitchen + Wine Garden, serves American cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub and pool loungers. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Breakfast is available daily. .Attractions within a 10-minute drive of this Campbell hotel include Santana Row Shopping Center and Winchester Mystery House.

What's nearby

  • The Pruneyard Shopping Center - 3 min walk - 0.3 km
  • eBay Inc. Headquarters - 8 min walk - 0.7 km
  • Ainsley House - 13 min walk - 1.1 km
  • Orchid Beauty & Spa - 16 min walk - 1.4 km
  • Santana Row Shopping Center - 4 min drive - 6.5 km

Getting around

  • Tamien Station (Caltrain) - 7 min drive
  • Hamilton Station - 9 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Philz Coffee - ‬4 min walk
  • ‪Barefoot Coffee - ‬1 min walk
  • ‪Taco Bravo - ‬3 min walk
  • ‪Shake Shack - ‬9 min walk

About this property

Doubletree by Hilton Campbell - Pruneyard Plaza

Hotel connected to a shopping centre in Campbell with free parking
Doubletree by Hilton Campbell - Pruneyard Plaza offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at Doubletree by Hilton Campbell - Pruneyard Plaza. Free self parking is available. A complete renovation of Doubletree by Hilton Campbell - Pruneyard Plaza was completed in March 2021.

This Campbell hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 3 levels
  • Conference rooms
  • 5005 sq ft of conference space
  • 465 sq. m of conference space
  • Built in 1990
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Doubletree by Hilton Campbell - Pruneyard Plaza offers 169 accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. Televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Campbell hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PY Kitchen + Wine Garden

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - March 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Campbell Pruneyard Plaza
Doubletree Hilton Pruneyard
Doubletree Hilton Pruneyard Hotel
Doubletree Hilton Pruneyard Hotel Campbell Plaza
Doubletree Pruneyard
Hilton Pruneyard
Pruneyard Doubletree
Pruneyard Hilton
Doubletree Hilton Campbell Pruneyard Plaza Hotel
Doubletree Hilton Pruneyard Plaza Hotel
Doubletree Hilton Pruneyard Plaza
Doubletree by Hilton Campbell - Pruneyard Plaza Hotel
Doubletree by Hilton Campbell - Pruneyard Plaza Campbell
Doubletree by Hilton Campbell - Pruneyard Plaza Hotel Campbell

Frequently asked questions

What is the cancellation policy at Doubletree by Hilton Campbell - Pruneyard Plaza?

Doubletree by Hilton Campbell - Pruneyard Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Doubletree by Hilton Campbell - Pruneyard Plaza?

As of 26 Jan 2026, prices found for a 1-night stay for 2 adults at Doubletree by Hilton Campbell - Pruneyard Plaza on 30 Jan 2026 start from AU$238.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Doubletree by Hilton Campbell - Pruneyard Plaza?

Yep, Doubletree by Hilton Campbell - Pruneyard Plaza has a free self car park.

Does Doubletree by Hilton Campbell - Pruneyard Plaza have a pool?

Doubletree by Hilton Campbell - Pruneyard Plaza has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

What makes Doubletree by Hilton Campbell - Pruneyard Plaza a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Doubletree by Hilton Campbell - Pruneyard Plaza.

Is Doubletree by Hilton Campbell - Pruneyard Plaza family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Doubletree by Hilton Campbell - Pruneyard Plaza is a hit with families.

Does Doubletree by Hilton Campbell - Pruneyard Plaza serve breakfast?

Yeah, breakfast is available daily.

Is there a free airport shuttle available at Doubletree by Hilton Campbell - Pruneyard Plaza?

No, Doubletree by Hilton Campbell - Pruneyard Plaza does not offer an airport shuttle service.

Is there a bar or restaurant at Doubletree by Hilton Campbell - Pruneyard Plaza?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Doubletree by Hilton Campbell - Pruneyard Plaza?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Doubletree by Hilton Campbell - Pruneyard Plaza?

No, only service animals are allowed.

Doubletree by Hilton Campbell - Pruneyard Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1005 reviews
Rating 8 - Good. 238 out of 1005 reviews
Rating 6 - Okay. 75 out of 1005 reviews
Rating 4 - Poor. 42 out of 1005 reviews
Rating 2 - Terrible. 29 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria

Stayed 2 nights in Oct 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jul 2025

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Staff & service, amenities
Class reunion held at property, most of us were staying there as well. Manager breached contract for event, I hold the hotel responsible and will no longer be a patron of Hilton hotels in the future.
Stayed 1 night in Oct 2025

10/10 Excellent

shannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and comfortable beds
Stayed 1 night in Oct 2025

6/10 Okay

Benjamin

Travelled with family
Liked: Staff & service
The place has seen better days. Lobby is nice, the room was a little beat up, fridge wasn’t cold enough for food but ok for drinks. The pool and hot tub were awesome, but the group that was drunk or stoned or both was extremely disturbing and had a cooler of glass beer bottles. They were so drunk they literally couldn’t stand up straight, kept falling over, at one point they were crawling, one tried using the cooler handle as a walker but kept collapsing. It must have taken them 30 minutes to exit the hot tub, open the gate, and walk to the lobby. The hotel staff kept walking by but no one said anything to them or offered assistance. Comical but unacceptable.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

robert

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, room comfort

Great location in Campbell

We have stayed here multiple times. The location suits us for family and restaurants. The rooms are big and the bathrooms have been a little updated but the whole place needs some modernising Staff are friendly, service of the room is slow.
Stayed 5 nights in Oct 2025

10/10 Excellent

Timmothy

Stayed 1 night in Oct 2025

10/10 Excellent

Natalia

Stayed 1 night in Sep 2025

6/10 Okay

Elizabeth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice, I booked 2 rooms with 1 king and 1 pullout couch that were adjoining. On the description it said adjoining allowed. I get there check in and went to the rooms and I had a 2 queen room and a room with just a king. I needed 4 beds and they had no rollaways so I had to get a 3rd room, though discounted I still paid for the 3rd room.
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were totally at home here. Enjoyed downtown Campbell nearby and easy parking.
Stayed 2 nights in Sep 2025

10/10 Excellent

Patrick

Stayed 2 nights in Sep 2025

8/10 Good

Beverley, London

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with good facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Suzanne

Stayed 1 night in Sep 2025

8/10 Good

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place.
Stayed 3 nights in Sep 2025

10/10 Excellent

Bill

Stayed 1 night in Sep 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room but the mattress is soft
Stayed 5 nights in Sep 2025

10/10 Excellent

Charlene

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay-Beware, the Breakfast NOT Complimentary

The hotel is clean, well located and the service was good. My only complaint is that the breakfast, which was a little more than a continental breakfast, was not complimentary, like so many other hotels of the same type. We were planning on having breakfast elsewhere with our kids, so we only had coffee and a couple hard boiled eggs, thinking it was complimentary. They charged us $25/pp. Had we known, we would’ve not eaten any of it. The other thing that was off-putting was that our room was ready at 11:30, but they wanted to charge us a fee of $25 to check-in early, even though noon was the regular check-in time.
Stayed 1 night in Sep 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk unfriendly
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and made us feel right at home! The cookies were the best every night, always warm! We loved being walking distance to so many good restaurants as well.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in the Pruneyard and has so many food options. Walkable to restaurants and shopping.
Stayed 2 nights in Sep 2025