Holiday Inn Grand Rapids Downtown by IHG

Property class: 3

Photo gallery for Holiday Inn Grand Rapids Downtown by IHG

A restaurant interior with a neon sign reading "BURGER THEORY" and another sign saying "EAT".
A modern hotel lobby with a long wooden reception desk, blue patterned chairs, a grey sofa, and a fireplace.
A large, illuminated building with columns and the name "CIVIC AUDITORIUM" on the facade.
A swimming pool with a clear blue water, surrounded by lounge chairs and a tiled floor.
A well-lit snack bar with refrigerated display cases and shelves stocked with various food items.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
The current price is AU$238
includes taxes & fees
13 Sept - 14 Sept

Explore the area

View map
310 Pearl Street NW, Grand Rapids, MI, 49504
  • Place, Public Museum of Grand Rapids
    ‪1 min walk‬
  • Place, Grand Valley State University - City Campus
    ‪2 min walk‬
  • Place, Gerald R. Ford Museum
    ‪3 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪17 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible (Communications)

8.8 out of 10
Excellent
(17 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(89 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(36 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed (Mid Floor)

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(22 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About the area

Grand Rapids

At Holiday Inn Grand Rapids Downtown by IHG you'll be within steps of Van Andel Museum Center and Public Museum of Grand Rapids. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Burger Theory​, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and Hot tub as well as access to bike hire. 1263 square feet (117 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:00 AM. There's also the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 3-property class John Ball Park hotel include Van Andel Arena and Frederik Meijer Gardens and Sculpture Park.

What's nearby

  • Public Museum of Grand Rapids - 1 min walk - 0.0 km
  • Grand Valley State University - City Campus - 2 min walk - 0.2 km
  • Gerald R. Ford Museum - 3 min walk - 0.3 km
  • DeVos Performance Hall - 5 min walk - 0.4 km
  • Van Andel Arena - 8 min walk - 0.7 km

Getting around

  • Grand Rapids Station - 20 min walk
  • Gerald R. Ford International Airport (GRR) - 20 min drive

Restaurants

  • ‪Z's Bar & Restaurant - ‬6 min walk
  • ‪Pind Indian Cuisine - ‬7 min walk
  • ‪Gin Gin’s - ‬8 min walk
  • ‪The B.O.B. - ‬9 min walk
  • Grand Woods Lounge

About this property

Holiday Inn Grand Rapids Downtown by IHG

Holiday Inn Grand Rapids Downtown by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 1263 square feet (117 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Grand Rapids Downtown by IHG. A free area shuttle within 2.00 miles is available. Self parking is free.

This 3-star Grand Rapids hotel is smoke free.

  • 175 guestrooms or units
  • 7 levels
  • Conference rooms
  • 1263 sq ft of conference space
  • 117 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Gift shop
  • Fireplace in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Grand Rapids Downtown by IHG offers 175 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 2 miles
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 8 to 24 for adults and USD 3.89 to 3.89 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Theory​

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Personal motorised watercraft
  • Shopping

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,263 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 7 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 120 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 24.00 for adults and USD 3.89 to 3.89 for children
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Rapids Downtown Holiday Inn
Holiday Inn Grand Rapids Downtown
Holiday Inn Hotel Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Hotel
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
Hotel Holiday Inn Grand Rapids Downtown Grand Rapids
Grand Rapids Holiday Inn Grand Rapids Downtown Hotel
Hotel Holiday Inn Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Grand Rapids
Holiday Inn Hotel
Holiday Inn
Holiday Grand Rapids Downtown

Frequently asked questions

What is the cancellation policy at Holiday Inn Grand Rapids Downtown by IHG?

Holiday Inn Grand Rapids Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Grand Rapids Downtown by IHG?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Grand Rapids Downtown by IHG on 13 Sept 2026 start from AU$238, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Grand Rapids Downtown by IHG?

Yep, Holiday Inn Grand Rapids Downtown by IHG has a free self car park.

Does Holiday Inn Grand Rapids Downtown by IHG have a pool?

Holiday Inn Grand Rapids Downtown by IHG has an indoor pool. The pool is open 6 AM to 11 PM.

Is Holiday Inn Grand Rapids Downtown by IHG family-friendly?

You bet! With amenities such as laundry facilities and a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Grand Rapids Downtown by IHG is a hit with families.

Does Holiday Inn Grand Rapids Downtown by IHG serve breakfast?

Yeah, our travelers can't get enough of the cooked-to-order breakfast here! Served on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to noon, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Holiday Inn Grand Rapids Downtown by IHG?

No, Holiday Inn Grand Rapids Downtown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Grand Rapids Downtown by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Grand Rapids Downtown by IHG?

Check-in begins at 4:00 PM. Check-out time is noon.

Holiday Inn Grand Rapids Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 736 out of 1025 reviews
Rating 8 - Good. 197 out of 1025 reviews
Rating 6 - Okay. 66 out of 1025 reviews
Rating 4 - Poor. 14 out of 1025 reviews
Rating 2 - Terrible. 12 out of 1025 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, friendly staff, delicious food!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean facilities and super friendly staff! Will be my go to place to stay in GR!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, friendly staff, comfortable accommodations
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a wonderful location
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located to GVSU downtown campus and city attractions.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and clean room. Staff are nice.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lindsye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and loved that there is a full service restaurant!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Great place and very clean ! Good restaurant too !
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Maggie

Liked: Cleanliness, staff & service
Disliked: Amenities
Location is great- close to the river. We walked
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Laken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for staying downtown with friends, and where I stay every time I visit the city. Parking is great and staff is friendly.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
I love this hotel it’s in a great spot for downtown events in Grand Rapids
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jami

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, fantastic breakfast and very comfortable common spaces
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good and would return for another stay in the future.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rhiannon is the best bartender!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and we loved there was a shuttle for us to use
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Dennis

Great experience
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel within walking distance if all downtown spots
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Toni

Liked: Cleanliness, amenities
Great location, friendly staff, easy check in, good food! Clean and updated facilities!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. It was so nice to have a restaurant on site. Parking is easy for being downtown. It was a comfortable stay.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all friendly and it was a nice atmosphere. Just a decent amount of traffic noise due to the freeway and possibly from the main road. Also conveniently located close to downtown.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!! Beautiful place, great location, and friendly staff.
Stayed 1 night in Mar 2026