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4.3 out of 5

"We had a guest next to us smoking pot The smell was coming into to our room. We had this 2/3 of the nights we stayed. " More

By a verified traveller on Sun 25 Jul 2021

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Hotel Description

Bay Beach Motel puts you in the center of Byron Bay, 0.5 km (0.3 mi) from Main Beach and 2 km (1.3 mi) from Tallow Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 18 rooms feature TVs with cable channels, and you can enjoy free WiFi, DVD players, and coffee/tea makers. Refrigerators, minibars, and phones are also available.

This business-friendly hotel offers free WiFi in public areas, a terrace, and a garden. Additionally, you'll find laundry facilities, barbecue grills, and a picnic area. There's also the convenience of limited parking.

With a stay at this 3.5-star Byron Bay hotel, you'll be 2.2 km (1.4 mi) from Wategos Beach.

Standard Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$163* Per night/room 28 Jul. - 29 Jul.

Ground Floor Balcony Triple

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Garden balcony twin

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

1st Floor Balcony Triple

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (Queen, single bunks)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Bay Beach Motel ratings based on 198 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bay Beach Motel

Everyone (113) Couples (52) Business (2) Family (31)
4 out of 5
We had a guest next to us smoking pot The smell was coming into to our room. We had this 2/3 of the nights we stayed.

Posted by on 25 Jul. 2021

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Comment from Hotel Management

25 Jul. 2021 by Sylvie

Dear guest, Thank you for your feedback. We are sorry to hear that you were annoyed with the next door guest smoke. You should have come to the reception as we are here to help and solve this kind of issue. Kind Regards Sylvie - Manager

5 out of 5
The customer service was so nice. Very friendly managemenr team. The unit was really clean and a pleasure to stay in. The bed was really comfortable.

Posted by on 23 May 2021

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Comment from Hotel Management

23 May 2021 by Sylvie

Thank you for your lovely feedback Kind Regards

5 out of 5
Very close to everything. Staff were really friendly and very helpful. Would stay again.

Posted by on 23 May 2021

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Comment from Hotel Management

23 May 2021 by Sylvie

Thank you for your feedback Kind Regards

4 out of 5
Clean room

Posted by on 21 May 2021

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Comment from Hotel Management

22 May 2021 by Sylvie

Thank you for you feedback Kind Regards

4 out of 5
Close to town centre, quiet with good amenities.

Posted by on 5 May 2021

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Comment from Hotel Management

5 May 2021 by Sylvie

Thank you for your feedback

3 out of 5
It was overpriced for its condition.

Posted by on 1 Apr. 2021

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Comment from Hotel Management

1 Apr. 2021 by Sylvie

Thank you for your feedback. We hope you enjoyed the location. Kind Regards

4 out of 5
Location was excellent. Nice and neat. Friendly staff.

Posted by on 11 Mar. 2021

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Comment from Hotel Management

11 Mar. 2021 by Sylvie

Thank you for your feedback Kind Regards

5 out of 5
Excellent facilities and service, couldn't ask for more.

Posted by on 7 Feb. 2021

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Comment from Hotel Management

8 Feb. 2021 by Sylvie

Thank you for your lovely review. We hope to see you again soon Kind Regards Sylvie

5 out of 5
Great stay in a very clean and well run property. Great location too. I would highly recommend this establishment.

Posted by on 7 Feb. 2021

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Comment from Hotel Management

8 Feb. 2021 by Sylvie

Thank you for your lovely review. We hope to see you again soon Kind Regards Sylvie

2 out of 5
Looks nothing like photos online. Parking spots only big enough for a Vespa so I opted to park on street and pay the metered parking. A tiny pod of milk in fridge would have been nice especially for a room costing more than the Marriott. Only positive is the location.

Posted by on 25 Jan. 2021

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Comment from Hotel Management

26 Jan. 2021 by Rosie

Thank you for choosing to stay with us. We are sorry to read that the motels appearance did not meet your expectations. Had we have known you were having difficulty fitting into your allocated car space we would have made arrangements to allocate you a larger spot, or make a special allowance to park in our driveway or grassed area during your stay with us. All rooms have complimentary tea, coffee and a 200ml milk provided in them. We sincerely apologise if there was no milk in your room, it is usually located in the door of the fridge. Had reception or housekeeping been alerted during your stay we would have promptly replenished this. We are happy to hear you enjoyed the location of the property. Thank you for your feedback. Kind regards Bay Beach Management

Property Features

There's a restaurant on site. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Bay Beach Motel. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Byron Bay hotel.

  • 18 guestrooms or units
  • Dining venue
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Ballina, NSW (BNK-Ballina - Byron Gateway) (34.9 km / 21.7 mi)
  • Parking: Free self parking

Room Amenities

Bay Beach Motel offers 18 air-conditioned accommodations with DVD players and minibars. Premium cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and complimentary toiletries. This Byron Bay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Bay Beach Motel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 8 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 8 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Periodic temperature checks are conducted on staff. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • No lifts
  • Events/parties not allowed
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 30.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Beach Motel
  • Bay Beach Motel Byron Bay
  • Bay Beach Byron Bay
  • Bay Beach Motel Hotel
  • Bay Beach Motel Byron Bay
  • Bay Beach Motel Hotel Byron Bay

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.