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The Hickstead Hotel

3.5 star property
Edwardian hotel with 24-hour front desk and restaurant

Photo gallery for The Hickstead Hotel

1 bedroom, premium bedding, desk, laptop workspace
Daily English breakfast (GBP 14 per person)
Exterior
Property grounds
Concierge desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Hickstead All England Jumping Course
    ‪19 min walk‬
  • American Express Stadium
    ‪14 min drive‬
  • University of Sussex
    ‪18 min drive‬
  • London (LGW-Gatwick)
    ‪20 min drive‬

Room options

View all photos for Double Room

1 bedroom, premium bedding, desk, laptop workspace

Double Room

8.8 out of 10
Excellent
(31 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

1 bedroom, premium bedding, desk, laptop workspace

Executive Double Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Separate bedroom
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, premium bedding, desk, laptop workspace

Triple Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 2 Single Beds

About the area

Haywards Heath

At The Hickstead Hotel, you'll be 2.1 km (1.3 mi) from Hickstead All England Jumping Course and 8.1 km (5 mi) from South Downs National Park. Highlights at this Edwardian hotel include a restaurant, free self-parking and a bar/lounge. .The bistro, Oak Tree Bistro, is open for breakfast and dinner. The Grange Bar is the hotel's own bar, serving drinks along with dinner. Business travelers can take advantage of meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. English breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of extended parking. .Sights within a 20-minute drive of this 3.5-property class Haywards Heath hotel include American Express Stadium and Wakehurst Place.

What's nearby

  • Hickstead All England Jumping Course - 19 min walk - 1.7 km
  • American Express Stadium - 14 min drive - 21.4 km
  • University of Brighton - 16 min drive - 21.4 km
  • Brighton Beach - 18 min drive - 21.4 km
  • University of Sussex - 18 min drive - 20.0 km

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 28 min drive

Restaurants

  • ‪The Sportsman Pub - ‬15 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪The Woolpack - ‬3 min drive
  • ‪Duke of York Inn - ‬3 min drive
  • ‪The Castle Inn - ‬12 min walk

About this property

The Hickstead Hotel

Edwardian hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

The business-friendly The Hickstead Hotel also features multilingual staff, a garden, and coffee/tea in common area. Free self parking is available. The property offers extended parking privileges.

This Edwardian Haywards Heath hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 2 levels
  • Conference rooms
  • 65 sq. m of conference space
  • Built in 1910
  • Manager's reception (free)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Bulgarian, English, German, Portuguese

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  • Free WiFi
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4.2 out of 5, Very good, 708 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1910
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14 for adults and from GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

Frequently asked questions

What is the cancellation policy at The Hickstead Hotel?

The Hickstead Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Hickstead Hotel?

Yep, The Hickstead Hotel has a free self car park.

Are there any beaches close to The Hickstead Hotel?

The closest beach to The Hickstead Hotel is Brighton Beach (17.5 km).

What makes The Hickstead Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Hickstead Hotel.

Does The Hickstead Hotel serve breakfast?

You bet, English breakfast is served on weekdays between 7:00 AM and 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Hickstead Hotel?

No, The Hickstead Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Hickstead Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at The Hickstead Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Hickstead Hotel?

Dogs are welcome at The Hickstead Hotel, with food and water bowls on offer.

The Hickstead Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 200 out of 509 reviews
Rating 8 - Good. 185 out of 509 reviews
Rating 6 - Okay. 86 out of 509 reviews
Rating 4 - Poor. 28 out of 509 reviews
Rating 2 - Terrible. 10 out of 509 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay, will stay there again without doubt. Only non plus is that sadly looked dated & out side surroundings looked unkept.
Stayed 1 night in Mar 2025

10/10 Excellent

Sotero

Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, friendly staff

Pleasant and convenient location. Comfortable and staff very friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, relaxed, lovely staff, easy to get to, ample parking, nice area for a stroll.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing too much trouble very professional good ro

Stayed 5 nights in Mar 2025

8/10 Good

Geoff

Liked: Cleanliness, property conditions & facilities, room comfort

Nice and clean but a strong sewage smell in foyer.

Stayed 2 nights in Mar 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
good location , secure parking Staff very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Saad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Saad

Stayed 4 nights in Mar 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

Poor Stay

Bed Uncomfortable, TV did not work and is from the dark ages. Although staff tried to help - couldn't change channels or adjust volume. Breakfast choice of mine was also of poor quality. I would Only stay here if there is no alternative
Stayed 1 night in Mar 2025

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Stephanie

Business traveller
Stayed 2 nights in Jan 2025

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay but next to the conference room where there was a party happening
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
All of the above.
Stayed 3 nights in Feb 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again, breakfast service can be better

Reception was great, easy check in lots of parking. Rooms clean and tidy. Strange layout with the TV the opposite end of thr room but the mirror right over the bed. Felt a little odd. Breakfast was slow service, staff more interested in chatting and laughing in the kitchen, but was nice when it came out.
Stayed 1 night in Feb 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant!

Love the hickstead! So clean, friendly staff and just perfect in every way!
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible
Stayed 1 night in Feb 2025

6/10 Okay

Shawn, Aylesbury

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dated and not in great condition.
Stayed 1 night in Dec 2024

6/10 Okay

Shawn, Aylesbury

Business traveller
Disliked: Amenities, property conditions & facilities
Very dated and not in great condition.
Stayed 1 night in Feb 2025

6/10 Okay

Michael, Reading

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is OK. The beds are not comfortable, why not invest in some new mattresses? There was no heating on in the hotel in the afternoon (it was February). You could hear noises from adjacent rooms (fortunately they were fairly quiet). Nonetheless a reasonably priced hotel. Would we stay again, No...
Stayed 1 night in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025