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Grand Hotel Normandy by CW Hotel Collection

4.0 star property
Hotel with an indoor pool, near Bruges Christmas Market

Photo gallery for Grand Hotel Normandy by CW Hotel Collection

Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Family Quadruple Room
Garden
Daily buffet breakfast (EUR 20 per person)
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
The current price is AU$228
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Hoefijzerlaan 37, Bruges, B-8000
  • Bruges Christmas Market
    ‪9 min walk‬
  • Bruges Market Square
    ‪9 min walk‬
  • Bruges Belfry
    ‪10 min walk‬
  • Ostende (OST-Ostend-Bruges Intl.)
    ‪27 min drive‬

Room options

View all photos for Romantic Double Room, 1 Queen Bed

Romantic Double Room, 1 Queen Bed

Romantic Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout curtains
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room

Economy Room

7.4 out of 10
Good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout curtains
Bathrobes
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout curtains
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room

Basic Room

8.8 out of 10
Excellent
(16 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout curtains
Bathrobes
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout curtains
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the area

Bruges

Grand Hotel Normandy by CW Hotel Collection places you in the centre of Bruges, within just a 15-minute stroll of popular places like Bruges Christmas Market and Bruges Market Square. Highlights at this hotel include an indoor swimming pool and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and a garden. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Within a 30-minute drive of this 4-property class Historical Center Bruges hotel, attractions include Zeebrugge Harbour and Knokke-Heist Beach.

What's nearby

  • 't Zand Square - 5 min walk - 0.4 km
  • Bruges Christmas Market - 9 min walk - 0.8 km
  • Bruges Market Square - 9 min walk - 0.8 km
  • Bruges Belfry - 10 min walk - 0.9 km
  • Basilica of the Holy Blood - 12 min walk - 1.0 km

Getting around

  • Bruges Station - 16 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 36 min drive

Restaurants

  • ‪Villa Gerard - ‬4 min walk
  • ‪'t Santpoortje - ‬4 min walk
  • ‪Nomad - ‬5 min walk
  • ‪Cult - ‬4 min walk
  • ‪La Fuente - ‬4 min walk

About this property

Grand Hotel Normandy by CW Hotel Collection

Hotel with an indoor pool, near Bruges Christmas Market
Grand Hotel Normandy by CW Hotel Collection offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Grand Hotel Normandy by CW Hotel Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Grand Hotel Normandy by CW Hotel Collection was completed in May 2021.

This 4-star Bruges hotel is smoke free.

  • 64 guestrooms or units
  • 2 levels
  • 2 buildings
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Grand Hotel Normandy by CW Hotel Collection offers 64 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

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  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, 1,006 reviews
The price is AU$247
includes taxes & fees
5 Oct - 6 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 25 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Fireplace in lobby
  • Renovated entire property - May 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10.00 for children
  • Uncovered self-parking fee: EUR 25 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, Eurocard, Barclaycard and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Bruges Floris Hotel
Floris Bruges
Floris Bruges Hotel
Floris Hotel Bruges
Hotel Floris Bruges
Floris Karos Bruges
Hotel Floris Karos
Karos Hotel
Floris Karos Bruges
Grand Hotel Normandy
Normandy By Cw Collection
Grand Hotel Normandy by CW Hotel Collection Hotel
Grand Hotel Normandy by CW Hotel Collection Bruges
Grand Hotel Normandy by CW Hotel Collection Hotel Bruges

Frequently asked questions

What is the cancellation policy at Grand Hotel Normandy by CW Hotel Collection?

Grand Hotel Normandy by CW Hotel Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel Normandy by CW Hotel Collection?

As of 9 Sept 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Normandy by CW Hotel Collection on 28 Sept 2025 start from AU$213.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel Normandy by CW Hotel Collection?

Yep, Grand Hotel Normandy by CW Hotel Collection has an uncovered self car park with in/out privileges for EUR 25 per night. Onsite parking is limited.

Are there any beaches close to Grand Hotel Normandy by CW Hotel Collection?

The closest beach to Grand Hotel Normandy by CW Hotel Collection is Knokke-Heist Beach (16.6 km).

Does Grand Hotel Normandy by CW Hotel Collection have a pool?

Yep, and guests love it! Grand Hotel Normandy by CW Hotel Collection has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

Does Grand Hotel Normandy by CW Hotel Collection serve breakfast?

Sure does, buffet brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Grand Hotel Normandy by CW Hotel Collection?

No, Grand Hotel Normandy by CW Hotel Collection does not offer an airport shuttle service.

What time are check-in & check-out at Grand Hotel Normandy by CW Hotel Collection?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Grand Hotel Normandy by CW Hotel Collection?

No, pets are not allowed.

Reviews

Grand Hotel Normandy by CW Hotel Collection Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 405 out of 613 reviews
Rating 8 - Good. 151 out of 613 reviews
Rating 6 - Okay. 32 out of 613 reviews
Rating 4 - Poor. 16 out of 613 reviews
Rating 2 - Terrible. 9 out of 613 reviews

Reviews

10/10 Excellent

Turker

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. When paying with a credit card, make sure you select “euro” or else you get charged 4% commission. Hotel will not tell you that.
Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and comfortable beds! The staff was so kind and helpful!
Stayed 1 night in Jun 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Niki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Henry

Stayed 3 nights in May 2025

10/10 Excellent

Pavel

Stayed 1 night in May 2025

8/10 Good

Sian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room was quite small but everything was clean and all the staff were helpful and lovely.
Stayed 3 nights in May 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a little outside the town center but it’s worth the stay. The staff was friendly and the property was so clean and pretty. The beds were perfect and the town center was walkable. Highly recommend this property.
Stayed 2 nights in Apr 2025

8/10 Good

sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Janet

Stayed 3 nights in Apr 2025

10/10 Excellent

COLLEEN, WAQUOIT

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the hotel - lovely breakfast buffet. Hotel bar was very nice. Rooms were lovely and the beds very comfortable. Easy walking distance to center of Bruges.
Stayed 1 night in Mar 2025

8/10 Good

Andy

Stayed 1 night in Apr 2025

10/10 Excellent

Steven John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived quite late in the evening, but the staff couldn’t have been more polite and understanding. Excellent food and a perfect location to travel around Bruges.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge comfortable room. Loved the roof terrace. Not a great deal of food selection for dairy free, was quite difficult at breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Julia Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great breakfast and a short walk (10 mins) to the centre of Bruges. Lots of nice bars and restaurants close by.
Stayed 3 nights in Mar 2025

8/10 Good

Gonzalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom have no door, which for a couple's room can be an issue.
Stayed 4 nights in Mar 2025

10/10 Excellent

Thea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent staff. Beautiful breakfast.
Stayed 4 nights in Mar 2025

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Feb 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique building layout, nice area around the pool
Stayed 1 night in Mar 2025

10/10 Excellent

Rhiannon

Stayed 1 night in Mar 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice hotel… room could do with some mire storage for clothes. However the staff were excellent and the breakfast was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Noel

Travelled with group
Stayed 2 nights in Feb 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and facilities can't be faulted. It was excellent and made my stay enjoyable. Besides the excellent service, it is affordable and well situated, being 10 minutes or so walk from most of the important sights and restaurants. The rail station is also a 15-20min walk away, while a bus stop/interchange is 5 minutes walk away. One downside noted was the strong smell of old sewerage pipes in a section of the corridor immediately after the reception desk. I appreciate that this often can be a problem in old buildings, but until this is fixed, I would recommend the hotel place some candles in the area, which should burn-off/mask the smell. Would I recommend the hotel, yes!
Stayed 2 nights in Feb 2025