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Bournemouth West Cliff Hotel & Spa

3.0 star property
Luxury hotel with 2 indoor pools and full-service spa

Photo gallery for Bournemouth West Cliff Hotel & Spa

Lounge
Library
Bar (on property)
Lounge
Interior detail

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
The current price is AU$82
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
7 Durley Chine Road, Bournemouth, England, BH2 5JS
  • Place, Bournemouth Lower Gardens
    ‪9 min walk‬
  • Place, Bournemouth Beach
    ‪9 min walk‬
  • Place, Bournemouth International Centre
    ‪12 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(37 reviews)

Highlights

LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Satellite channels
Desk
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Free rollaway/extra beds
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Satellite channels
Desk
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Satellite channels
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

7.4 out of 10
Good
(19 reviews)

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Free bottled water
Satellite channels
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Free bottled water
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Bournemouth

A luxury stay in Bournemouth awaits you at Bournemouth West Cliff Hotel & Spa. Within just a 15-minute stroll, you'll find popular places like Bournemouth International Centre and Bournemouth Beach. Highlights at this hotel include 2 indoor swimming pools, a full-service spa and a restaurant. .A day of pampering can include massages, hydrotherapy and mani/pedis along with access to the sauna and hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, sauna and pool loungers. 2605 square feet (242 square metres) of event facilities include 5 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning English breakfast is available. There's also the convenience of self parking. .Within a 20-minute drive of this 3-property class Bournemouth City Centre hotel, attractions include New Forest National Park and Poole Harbour.

What's nearby

  • Bournemouth Lower Gardens - 9 min walk - 0.8 km
  • Bournemouth Beach - 9 min walk - 0.8 km
  • Bournemouth International Centre - 12 min walk - 1.1 km
  • Bournemouth Pavillion Theatre - 15 min walk - 1.3 km
  • Bournemouth Pier - 15 min walk - 1.3 km

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪Pinocchio Ristorante - ‬5 min walk
  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪Smokin' Aces - ‬7 min walk
  • ‪All Hail Ale - ‬6 min walk
  • ‪Olive Bistro Cafe - ‬4 min walk

About this property

Bournemouth West Cliff Hotel & Spa

Luxury hotel with 2 indoor pools and full-service spa
As a guest of Bournemouth West Cliff Hotel & Spa, you'll find a full-service spa, 2 indoor swimming pools, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2605 square feet (242 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Bournemouth West Cliff Hotel & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Bournemouth hotel.

  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2605 sq ft of conference space
  • 242 sq. m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bournemouth West Cliff Hotel & Spa offers 83 accommodations with a hairdryer and free toiletries. 32-inch LCD televisions come with satellite channels. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,605 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Grab bar near toilet (99 centimetre high)
  • Lift (200 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
  • Dining venue
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed for New Year's Eve and New Year's Day:
  • Dining venue
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 for adults and from GBP 10 for children
  • Uncovered self-parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

Frequently asked questions

What is the cancellation policy at Bournemouth West Cliff Hotel & Spa?

Bournemouth West Cliff Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bournemouth West Cliff Hotel & Spa?

As of 13 Dec 2025, prices found for a 1-night stay for 2 adults at Bournemouth West Cliff Hotel & Spa on 5 Jan 2026 start from AU$82.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bournemouth West Cliff Hotel & Spa?

Yep, Bournemouth West Cliff Hotel & Spa has an uncovered self car park for GBP 10 per night. A self car park is also available, for a fee.

Are there any beaches close to Bournemouth West Cliff Hotel & Spa?

Yep, Bournemouth West Cliff Hotel & Spa is a short 13-minute walk from Bournemouth Beach. Fun beach activities include windsurfing, parasailing and kayaking.

Is there a spa on site at Bournemouth West Cliff Hotel & Spa?

Yep, there is an onsite spa at Bournemouth West Cliff Hotel & Spa. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Bournemouth West Cliff Hotel & Spa have a pool?

Bournemouth West Cliff Hotel & Spa has 2 indoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger. The swimming pool is closed on New Year's Eve and New Year's Day.

Does Bournemouth West Cliff Hotel & Spa serve breakfast?

Yeah, English brekkie is offered daily.

Is there a free airport shuttle available at Bournemouth West Cliff Hotel & Spa?

No, Bournemouth West Cliff Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Bournemouth West Cliff Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from December 24 until December 26. The dining venue is closed on New Year's Eve and New Year's Day.

What time are check-in & check-out at Bournemouth West Cliff Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Bournemouth West Cliff Hotel & Spa?

No, only service animals are allowed.

Reviews

Bournemouth West Cliff Hotel & Spa Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 337 out of 1001 reviews
Rating 8 - Good. 346 out of 1001 reviews
Rating 6 - Okay. 173 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

Reviews

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Our family room was a little dated but clean and tidy. Would have been nice to have a small fridge in the room especially during the recent hot weather but otherwise ok. Breakfast was self service which is fine however a fried egg would have been nice instead of scrambled each day. The pool area was very warm and again needs a bit of an update but on the whole our stay was satisfactory.
Stayed 3 nights in Aug 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect! Some people expect to much.

Lovely stay! Large family room. The children enjoyed the swimmimg pool and used it both days. Cheap 24 hour parking. Couldnt fault. Will return.
Stayed 1 night in Sep 2025

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BASIC BASIC BASIC!!! AVOID! Stick to Premier Inn

Booked two rooms £168 a night, one room for two nights one room for 1 night so over £500 , Firstly Receptionist trying to tell me card had been declined online and I had to pay again! so had to prove that I had paid..not a good start! She also needs to smile a bit, as rude ..first impressions and all that! They also don’t tell you at time of booking that £10 a night for parking so we parked on the road but a bit worried for our car as there was evidence of two car windows smashed! The room was like staff accommodation from the 80’s absolute disgrace, there’s obviously a problem with the roof as damp patches everywhere and trying to cover up rotten wood with bad filling. There must have been a tall person who put the mirror up in the bathroom as I could only see the top of my head in it, I am 5’3, paintwork very tired and need some bleach in that bath!! we only stayed one night, didn’t even check into the other room then booked into a Premier Inn in Cardiff, even had to get out of Bournemouth as the west cliff stressed me out.. this hotel could take some lessons from the premier inn!
Lucky it didn’t rain the night we stayed as this was over the bed
Dirty
Bad filling job
Damp ceiling
Stayed 2 nights in Sep 2025

10/10 Excellent

jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, the staff were amazing, Josh on reception was the first staff member that we met. He could see I was struggling with my cases and came to my rescue. Both myself and my husband have mobility issues. Josh made such a great first impression, and from that moment we were not disappointed. The accessible room was fantastic, the breakfast was second to none. We will definitely be returning, we felt totally pampered.
Stayed 6 nights in Aug 2025

10/10 Excellent

Roger

Stayed 1 night in Aug 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kajal

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Danielle

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family break

All the staff were great, very friendly and nice to my kids. Pool warm and very nice. Family room spacious, bed comfy, not a great view! Good breakfast but could offer more than scrambled eggs and more fruit. Location is good, short walk to lovely beach.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Stayed 4 nights in Aug 2025

4/10 Poor

Jasminder, Feltham

Travelled with family, Travelled with family and small children
Disliked: Staff & service
As a boundless.co.uk member, you get free parking, use of spa and late checkou. Manager at reception demanded money from my daughter as we had booked late checkout (She actually stated that unless we book direct with the hotel, there are no free parking, no free spa service or free late checkout. Told her this was incorrect. When I got home I called Boundless and was told Hotel manager was wrong with every point. Boundless will be contacting the hotel manager receptionist to advise her on the rules. This happened on my nephews 10th birthday and the day was ruined. Boundless.co.uk were brilliant, the lady knew the conditions of Westcliff hotel on her finger tips
Stayed 2 nights in Aug 2025

6/10 Okay

tom

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Very dirty room, we booked large room for four people. Really horrid damp smell that I later realised was the carpet bellow the air conditioning unit, When it kept me up most of the night dripping on to the floor. The room also had visible wet walls and a very cracked ceiling. Staff were really good, and great with the children too. Food was fine. Spa facilities very good. Overall way over priced as there’s no way I’d live in the conditions our room was in.
Stayed 1 night in Aug 2025

8/10 Good

Edemi

Liked: Cleanliness, staff & service, property conditions & facilities

Staycationing in Bournemouth 😍

It was amazing and a walking distance to the sandy beach which was a pleasant surprise. Breakfast was lovely and varied. The room was a good size and lovely however my husband and I got two single beds in our room which was unexpected. The shower space was small with a bar on the side which my husband bumped into. It was our first trip to Bournemouth and we enjoyed it. Thank fully, it was not during the heatwave otherwise the fans would not have been adequate. There is need to install AC in the rooms. It was not clear on the hotel website that we had to pay to use the spa. The hotel said Westcliff hotel and spa. The spa experience was pleasant but it needs to be stated clearly that there is an additional cost for the spa. Staff at the hotel and spa were lovely. We were there for two nights but I was allowed to use the spa day ticket for two days. The room was clean and eco friendly. We forgot to redeem the £5 voucher on food and drinks when don’t have your room cleaned for short stays. Best hotel chips that my husband has had in a while. 😃
The hotel garden
The sandy beach
Stayed 2 nights in Aug 2025

4/10 Poor

Alfred

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been several times always a pleasure
Stayed 4 nights in Aug 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely welcome from the team. Room was a very good size and well equipped. Clean and well presented grounds and pool. Good quality breakfast. Would recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

Daryl

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, unfortunately was unable to cater for my dietary needs, was unable to get poached eggs for breakfast in the morning.
Stayed 2 nights in Aug 2025

4/10 Poor

L

Disliked: Staff & service

Fire alarm nightmare

We stayed in a family room which was spacious and was suitable for our needs. Decor and furnishings looked a bit tired but seemed clean. The major problem was in the early hours of the morning when we were all awoke by the fire alarm. I understand this happens but the fact we didn’t see any member of staff after 30 minutes of waiting outside with other guests was pretty poor. Eventually the alarm stopped and another guest told us they had heard that one of the hotel staff had disconnected the alarm as it was the only way to stop the sound. We apprehensively went back to our room to try and sleep before our early departure. It was pretty unnerving knowing that if there was a fire the alarm was disabled. In the morning no member of staff apologised or explained what had happened. Really disappointed we had wasted our our saved hotel rewards on such an awful nights sleep. Basic communication and an apology would have gone a long way to resolving this.
Stayed 1 night in Aug 2025

8/10 Good

Vinoda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and helpful. I was very welcome and i was a bit early, as soon as my room was ready a nice women at the reception was calling to inform me that my room was ready. We had dinner at the hotel and staff and manager was very kind. Food was delicious compliment to the chef. We had a lovely weekend.
Stayed 1 night in Aug 2025

10/10 Excellent

Tuvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasant walk down to the local beach Great facilities and bar - a pool table or darts would make it perfect
Stayed 2 nights in Aug 2025

6/10 Okay

Valentine

Stayed 1 night in Aug 2025

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities
Brill hotel will definitely be back.
Stayed 1 night in Aug 2025

6/10 Okay

Mel, Trowbridge

Travelled with family
Liked: Amenities, property conditions & facilities
The facilities and common areas make up for the drab but functional room we had (family room, double bed and 2 roll out beds). The lovely warm indoor pool and gym were the highlight of the stay with the restaurant/ bar a close second. Staff were helpful and friendly, but not in a 'we're a premium hotel' kind of way. Whilst nothing was exceptional, the pool and the 10mins walk to the beach or town centre made it a good choice and I'd have no problem choosing it again.
Stayed 4 nights in Aug 2025

2/10 Terrible

Ahsan

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Price does not reflect quality at all. Better off going to travelodge
Stayed 1 night in Aug 2025