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Bournemouth West Cliff Hotel & Spa

3.0 star property
Luxury hotel with 2 indoor pools and full-service spa

Photo gallery for Bournemouth West Cliff Hotel & Spa

2 indoor pools, pool loungers
Bar (on property)
Property entrance
Lounge
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
The current price is AU$104
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
7 Durley Chine Road, Bournemouth, England, BH2 5JS
  • Place, Bournemouth Beach
    ‪9 min walk‬
  • Place, Bournemouth International Centre
    ‪12 min walk‬
  • Place, Bournemouth Pier
    ‪15 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(34 reviews)

Highlights

LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Desk
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Free rollaway/extra beds
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Desk
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

7.2 out of 10
Good
(18 reviews)

Highlights

Air conditioning
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Bournemouth

A luxury stay in Bournemouth awaits you at Bournemouth West Cliff Hotel & Spa. Within just a 15-minute stroll, you'll find popular places like Bournemouth International Centre and Bournemouth Beach. Highlights at this hotel include 2 indoor swimming pools, a full-service spa and a restaurant. .A day of pampering can include massages, hydrotherapy and mani/pedis along with access to the sauna and hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, sauna and pool loungers. 2605 square feet (242 square metres) of event facilities include 5 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning English breakfast is available. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 3-property class Bournemouth City Centre hotel include Poole Harbour and Bournemouth Pier.

What's nearby

  • Bournemouth Beach - 9 min walk - 0.8 km
  • Bournemouth International Centre - 12 min walk - 1.1 km
  • Oceanarium - 12 min walk - 1.1 km
  • Bournemouth Pavillion Theatre - 15 min walk - 1.3 km
  • Bournemouth Pier - 15 min walk - 1.3 km

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪the palm - ‬5 min walk
  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪All Hail Ale - ‬6 min walk
  • ‪Smokin' Aces - ‬7 min walk
  • ‪Pizzeria Triangolo - ‬5 min walk

About this property

Bournemouth West Cliff Hotel & Spa

Luxury hotel with 2 indoor pools and full-service spa
As a guest of Bournemouth West Cliff Hotel & Spa, you'll find a full-service spa, 2 indoor swimming pools, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2605 square feet (242 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Bournemouth West Cliff Hotel & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Bournemouth hotel.

  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2605 sq ft of conference space
  • 242 sq. m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bournemouth West Cliff Hotel & Spa offers 83 accommodations with a hairdryer and free toiletries. 32-inch LCD televisions come with satellite channels. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Exterior
The Durley Dean Hotel
  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
3.9 out of 5, Good, 1,000 reviews
The price is AU$110
includes taxes & fees
2 Nov - 3 Nov
The Durley Dean Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,605 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Grab bar near toilet (99 centimetre high)
  • Lift (200 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
  • Dining venue
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed for New Year's Eve and New Year's Day:
  • Dining venue
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 for adults and from GBP 10 for children
  • Uncovered self-parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

Frequently asked questions

What is the cancellation policy at Bournemouth West Cliff Hotel & Spa?

Bournemouth West Cliff Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bournemouth West Cliff Hotel & Spa?

As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at Bournemouth West Cliff Hotel & Spa on 9 Nov 2025 start from AU$103.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bournemouth West Cliff Hotel & Spa?

Yep, Bournemouth West Cliff Hotel & Spa has an uncovered self car park for GBP 10 per night.

Are there any beaches close to Bournemouth West Cliff Hotel & Spa?

Yep, Bournemouth West Cliff Hotel & Spa is a short 13-minute walk from Bournemouth Beach. Fun beach activities include windsurfing, parasailing and kayaking.

Is there a spa on site at Bournemouth West Cliff Hotel & Spa?

Yep, there is an onsite spa at Bournemouth West Cliff Hotel & Spa. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Bournemouth West Cliff Hotel & Spa have a pool?

Bournemouth West Cliff Hotel & Spa has 2 indoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger. The swimming pool is closed on New Year's Eve and New Year's Day.

Does Bournemouth West Cliff Hotel & Spa serve breakfast?

Yeah, English brekkie is offered daily.

Is there a free airport shuttle available at Bournemouth West Cliff Hotel & Spa?

No, Bournemouth West Cliff Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Bournemouth West Cliff Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from December 24 until December 26. The dining venue is closed on New Year's Eve and New Year's Day.

What time are check-in & check-out at Bournemouth West Cliff Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Bournemouth West Cliff Hotel & Spa?

No, only service animals are allowed.

Bournemouth West Cliff Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 328 out of 1001 reviews
Rating 8 - Good. 348 out of 1001 reviews
Rating 6 - Okay. 179 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Simon

Travelled with family
Liked: Staff & service

Decent hotel

I like that you get a £5 bar voucher if opting not to have room cleaned over a duration of more than one night. I initially had to move room due to very loud neighbours but this was dealt with professionally. Breakfast was average for £15 but they did cater for veggie sausages.
Stayed 2 nights in Jul 2025

10/10 Excellent

HANANE

Stayed 5 nights in Jul 2025

8/10 Good

Deanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with clean facilities, needed a bar in the room. Good indoor swimming pool, very warm. Nice spa facilities but steam room needs more steam.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Les

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch

Excellent hotel It's gets a bit hot for some rooms with no air con Facilities top notch
Stayed 7 nights in Jul 2025

8/10 Good

KA MAN RACHEL

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, amenities
The staff are very helpful breakfast very good would stay again
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel!

We were very happy and enjoyed our stay, we were made to feel very comfortable by the professional and friendly staff. Our rooms were spotless and so was all of the hotel. The food was excellent quality and very tasty. I'd definitely recommend The West Cliff.
Stayed 4 nights in Jul 2025

2/10 Terrible

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for a birthday trip, left the same night. Walking in from the side entrance felt more like entering a care home than a 4-star hotel — the warm, stale corridor air and stained carpets gave off “neglected institution” vibes. No disrespect to pensioners, but the crowd and scent sealed it. The room was boiling, poorly ventilated, and nowhere near the “stunningly renovated” standard they boast about in the press. Turns out they spent £500k on upgrading 20 out of 83 rooms — so around 75% of guests are still sleeping in 2006. No AC, just a knock-off Dyson-style desk fan that moved less air than a sigh. The mattress was saggy, the air thick, and the room was just not fit for purpose. We asked to check out 6 hours later. The receptionist didn’t know how to process it, so he called the duty manager, who told us to contact Expedia for a refund, gave her name, and said she’d support the complaint. Once we emailed our complaint, she denied saying any of it. After days of going back and forth with Expedia and the hotel, we eventually received a full refund. They claimed they “don’t have the resources” to go back and forth justifying the property. Might be worth redirecting those resources into carpets, airflow, and honesty.
Stayed 2 nights in Jul 2025

8/10 Good

shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel. Well appointed rooms and air conditioning was excellent. Staff always attentive and recommended a lovely Indian restaurant nearby. Slight disappointment with the breakfast as only served scrambled eggs with no other options
Stayed 1 night in Jul 2025

8/10 Good

Emma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and friendly staff. Only a few things which were minor - room was downstairs and the window was right next to some outdoor seating, so would have been very noisy on a busy afternoon/evening. Had dinner (burger) which was tasty. Unfortunately the bar and outdoor area overlook the pool so we decided against a swim and opted to pay the £15 for the spa visit instead! Parking ok but £10 per 24 hrs so could add up for a longer stay. EV charger would be handy. Room was serviced even though we didn't leave the sign out which was nice but unnecessary (changed our towels even though left on the radiator). Slept well though and it was a spacious room with good shower. Thanks!
Stayed 2 nights in Jul 2025

6/10 Okay

jane

Stayed 2 nights in Jul 2025

10/10 Excellent

Oliver

Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Assumpta

Stayed 6 nights in Jun 2025

6/10 Okay

Alan

Stayed 4 nights in Jun 2025

8/10 Good

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Stayed 1 night in Jun 2025

10/10 Excellent

Tamsin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed the upstairs pool, i believe there is a fee for the pool & jacuzzi on lower ground. Restaurant was lovely, polite and helpful staff. Our AC wasnt working properly, even when the gentleman came and fixed it, it wasnt really cool, but not an issue as was quite cool for june. If i were to share some constructive criticism, it would be a lovely touch to have a mini fridge in the deluxe & superior rooms! Finally, we were ever so grateful for the free noon checkout on the Sunday, that was very kind indeed, all in all a wonderful weekend break & I'm positive we will return soon!
Stayed 2 nights in Jun 2025

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab!
Stayed 1 night in May 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025