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Hilton Saint John

4.5 star property
Luxury hotel connected to the convention centre in Saint John with a sauna

Photo gallery for Hilton Saint John

Indoor pool
Meeting facility
Daily cooked-to-order breakfast for a fee
Ballroom
Junior Suite, 2 Queen Beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym
The current price is AU$150
includes taxes & fees
11 Jan - 12 Jan 2026

Explore the area

View map
1 Market Sq, Saint John, NB, E2L4Z6
  • Place, Market Square
    ‪1 min walk‬
  • Place, Saint John Trade and Convention Centre
    ‪3 min walk‬
  • Place, TD Station
    ‪7 min walk‬
  • Airport, Saint John, NB (YSJ)
    ‪16 min drive‬

Room options

King Room with Downtown View

  • Sleeps 3

Queen Room with Downtown View

  • Sleeps 2

View all photos for Suite, One Queen Bed, Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

Suite, One Queen Bed, Club Floor

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, One King Bed, Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, One King Bed, Club Floor

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbour View

Room, 1 King Bed, Harbour View

Room, 1 King Bed, Harbour View

8.8 out of 10
Excellent
(41 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 KING BED JUNIOR SUITE

Standard Room

1 KING BED JUNIOR SUITE

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Downtown View)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, City View (Downtown View)

8.4 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 QUEEN BEDS HARBOUR VIEW

Premium bedding, in-room safe, desk, iron/ironing board

2 QUEEN BEDS HARBOUR VIEW

8.6 out of 10
Excellent
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 KING BED DOWNTOWN VIEW

Standard Room

1 KING BED DOWNTOWN VIEW

8.2 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Club Floor

Two Queen Beds, Club Floor

Two Queen Beds, Club Floor

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite

Premium bedding, in-room safe, desk, iron/ironing board

Royal Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 111 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One Queen Bed Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

One Queen Bed Club Floor

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Harbour View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Harbour View

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 36 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

Accessible Queen Room with Harbour View

  • Sleeps 2

Club Two Queen Room

  • Sleeps 4

Standard Junior King Suite with Downtown View

  • Sleeps 3

Junior Two Queen Suite with Downtown View

  • Sleeps 4

1 Queen Bed Club Floor With Sitting Area

  • Sleeps 3

1 King Bed Club Floor With Sitting Area

  • Sleeps 3

View all photos for Club Floor King

Bathroom

Club Floor King

  • Sleeps 3

1 Queen Bed Club Floor

  • Sleeps 3

View all photos for One King Bed, Club Floor

One King Bed, Club Floor

One King Bed, Club Floor

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

King Room with Harbour View

  • Sleeps 3

Two Queen Room with Harbour View

  • Sleeps 4

Two Queen Room with Downtown View

  • Sleeps 4

About the area

Saint John

Hilton Saint John puts you in the heart of Saint John, connected to the convention centre and within steps of Market Square and Saint John Coast Guard Base Lighthouse. Highlights at this luxury hotel include a restaurant, an indoor swimming pool and a bar/lounge. .York Bistro Pub is open for breakfast, lunch and dinner. Enjoy the gym and sauna. 17286 square feet (1556 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 5-minute walk of this 4.5-property class Uptown hotel include Saint John Trade and Convention Centre and Saint John Police Museum.

What's nearby

  • Market Square - 1 min walk - 0.1 km
  • Saint John Trade and Convention Centre - 3 min walk - 0.3 km
  • TD Station - 7 min walk - 0.6 km
  • Saint John City Market - 8 min walk - 0.7 km
  • Marco Polo Cruise Terminal - 10 min walk - 0.9 km

Getting around

  • Saint John, NB (YSJ) - 19 min drive

Restaurants

  • ‪Peppers Pub - ‬2 min walk
  • ‪Bubbly Cup - ‬6 min walk
  • ‪Saint John Ale House - ‬1 min walk
  • ‪Gahan House Port City - ‬4 min walk
  • ‪Cask and Kettle Irish Gastropub - ‬6 min walk

About this property

Hilton Saint John

Luxury hotel connected to the convention centre in Saint John with a sauna
Hilton Saint John offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 17286 square feet (1556 square metres) and includes a conference centre. A vending machine, multilingual staff, and concierge services are also featured at the luxury Hilton Saint John. For a fee, parking is available.

This 4.5-star Saint John hotel is smoke free.

  • 197 guestrooms or units
  • 10 levels
  • 2 buildings
  • Conference rooms
  • 17286 sq ft of conference space
  • 1556 sq. m of conference space
  • Built in 1984
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Saint John offers 197 accommodations with MP3 docking stations and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Saint John hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Bar (on property)
Delta Hotels by Marriott Saint John
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,002 reviews
The price is AU$159
includes taxes & fees
1 Jan - 2 Jan 2026
Delta Hotels by Marriott Saint John

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 6.95 per 24-hour period)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: CAD 17 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • York Bistro Pub

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre (17,286 square foot of space)
  • Meeting rooms

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per stay, plus a deposit of CAD 35.00 per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 25 per person
  • Fee for in-room wireless Internet: CAD 6.95 per 24-hour period (rates may vary)
  • Self-parking fee: CAD 25 per night (in/out privileges)
  • Pet deposit: CAD 35.00 per stay
  • Pet fee: CAD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Hilton Hotel Saint John
Hilton Saint John
Saint John Hilton
Hilton Saint John Hotel
Hilton Saint John Hotel Saint John
Hilton Saint John New Brunswick
Hilton Saint John Hotel
Hilton Saint John Saint John
Hilton Saint John Hotel Saint John

Frequently asked questions

What is the cancellation policy at Hilton Saint John?

Hilton Saint John offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Saint John?

As of 13 Dec 2025, prices found for a 1-night stay for 2 adults at Hilton Saint John on 11 Jan 2026 start from AU$150.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Saint John?

Yep, Hilton Saint John has a self car park with in/out privileges for CAD 25 per night. A self car park is also available, for a fee.

Are there any beaches close to Hilton Saint John?

The closest beach to Hilton Saint John is Dominion Park Beach (4.6 km).

Does Hilton Saint John have a pool?

Hilton Saint John has an indoor pool.

What makes Hilton Saint John a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton Saint John.

Is Hilton Saint John family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Saint John is a hit with families.

Does Hilton Saint John serve breakfast?

Yeah, cooked-to-order breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Saint John?

No, Hilton Saint John does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Saint John?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Saint John?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hilton Saint John?

Furry friends are welcome at Hilton Saint John, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Hilton Saint John Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 439 out of 1001 reviews
Rating 8 - Good. 259 out of 1001 reviews
Rating 6 - Okay. 156 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun in Saint John

While there was a mixup re our prepaid reservation, it was a great stay and staff was great. Hotels.com fixed the probs swiftly!
Stayed 2 nights in Sep 2025

10/10 Excellent

Mojtaba

Liked: Cleanliness, amenities
Good
Stayed 2 nights in Sep 2025

8/10 Good

James

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed myself beautiful place
Stayed 1 night in Sep 2025

8/10 Good

Cheryl

Travelled with partner
Liked: Staff & service, amenities
Staff were nice, but was disappointed in the hotel as it was a touch outdated and parking is an issue if you have a bigger truck as it is all underground with low overhead.
Stayed 4 nights in Sep 2025

2/10 Terrible

Sophia

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked a room for my daughter for her 21st birthday. The room I booked was supposed to have 2 queen beds and a seating area with a couch. When they arrived to check in, they were told there was no room with a couch available. I only found out after they came home. Since this isn’t what I paid for, I expected some sort of compensation. Instead I got no response to my complaint. Customer service is dead these days. Other than that, they enjoyed their stay. The hotel location is great.
Stayed 1 night in Aug 2025

6/10 Okay

manuel

Business traveller
Liked: Staff & service
An ok hotel. Location is good. Somewhat dated..
Stayed 1 night in Sep 2025

6/10 Okay

maggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Difficult to get to if not familiar w Saint John We got in 930p and there was nothing to do in their tourist area. Mostly all was closed which is odd for a Thursday nite to us. Room was very good. Staff, some very knowledgeable, others not great at communicating directions to navigate nearby locations. Overall it was a good hotel stay. Beds very comfortable. Great size room.
Stayed 1 night in Sep 2025

2/10 Terrible

Thomas

Travelled with family
Liked: Amenities
It was a terrible experience
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Delicious but- glad we bought it through Expedia.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
If you like a lobby lounge or dining anytime this hotel only offers breakfast, closes mid-afternoon and opens at 5pm and closes early nightly. However there are tons of other places within walking distance.
Stayed 10 nights in Aug 2025

2/10 Terrible

Cassandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Swasnand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasant experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
staff is super nice , Rosalie gave us all the info to go have a nice time for our anniversary , she knew the direction, clean room , for us everything was perfect
Stayed 1 night in Sep 2025

6/10 Okay

Auriol

Travelled with partner
The harbour view was the best and the worst feature. There was a musical event outside the hotel which lasted till 11 pm. The hotel is quite old and dated. I prefer newer and cleaner.
Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Stayed 1 night in Sep 2025

4/10 Poor

Huiru

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel itself is great but the communication after that was not pleasant. I got tricked on extra Breakfast charge. During booking (through Expedia), I selected “breakfast included” option for the hotel. When I read the itinerary, I noticed that the Room Details shown "Included amenities Breakfast for 2". I thought that was just a standard statement so I added a requests "Can we have breakfast for all 4, instead of only 2" on Expedia booking. Then on August 15 when we arrived, I asked breakfast for 4. The lady gave me coupons that written 4 so I thought it's all settled to have breakfast for 4 (3 adults, 1 child). Surprisingly I got invoiced on August 17, charging me for additional $20 breakfast each day. With HST and MAT, the invoice is $47.62 (I didn’t read the invoice that day). When I read it on August 22, I called Hilton and explained. A lady said she would give me refund. When no refund went through, I followed up on Sept 6. A gentleman said the charge is standard for the Room Type and they will be no refund for me. He said that Hilton will change extra breakfast for extra guest more than 2, even that extra guest does not go downstairs for breakfast. I said that this wasn't communicated clearly to me at the day when I arrived. He said too bad that I didn't book the hotel through them directly and I should talk to the third party that the booking was made. I felt tricked even though the invoice is not a lot. I shared this experience so that others can avoid unpleasant.
Stayed 2 nights in Aug 2025

10/10 Excellent

Claude

Stayed 1 night in Sep 2025

8/10 Good

Ailsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location. Very let down due to absolutely filthy bay view window and the room being generally tired and in need of a renovation
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location! Excellent restaurants nearby and unloading the car was very easy
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

ROOM 508, no ship views

Room 508 we were promised it had cruise ship views but it did not as it faces the harbour bridge, only view if a third ship is ported. I did call the front desk and was assured, but no ship views, disappointed as my granddaughter had never seen ships before.
Stayed 1 night in Aug 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
It was an older hotel, but very clean and very nice. Staff is very friendly!
Stayed 2 nights in Aug 2025

10/10 Excellent

Pedro, Andover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay. Super convenient to walk everywhere. Breakfast plentiful and delicious.
Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice
Stayed 1 night in Aug 2025