Malmaison Birmingham puts you in the heart of Birmingham, steps from The Mailbox and within a 10-minute stroll of O2 Academy Birmingham. Highlights at this boutique hotel include a restaurant, a bar/lounge, and a sauna. .A pampering day can include hot stone massages and Swedish massages along with body wraps, body scrubs, and aromatherapy. The brasserie, The Brasserie, serves local cuisine and is open for breakfast, brunch, lunch, and dinner. Malbar is the hotel's own cocktail bar, serving drinks along with lunch. Other amenities include free WiFi in public areas, a gym, and laundry facilities. Full breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. .Attractions within a 15-minute walk of this 4-star Birmingham City Centre hotel include Bullring & Grand Central and Utilita Arena Birmingham.
What's nearby
The Mailbox - 1 min walk
O2 Academy Birmingham - 6 min walk
Bullring & Grand Central - 10 min walk
Utilita Arena Birmingham - 12 min walk
Broad Street - 17 min walk
Getting around
Grand Central Tram Stop - 5 min walk
Birmingham (QQN-New Street Train Station) - 6 min walk
Birmingham Airport (BHX) - 32 min drive
Restaurants
Cote Restaurant - 4 min walk
Medicine Bakery and Kitchen - 2 min walk
Black Sheep Coffee - 4 min walk
Elio Cafe - 3 min walk
The Craven Arms - 4 min walk
About this property
Malmaison Birmingham
Upscale Birmingham hotel in Birmingham City Centre with fitness center
Malmaison Birmingham offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.
Event space at this hotel measures 3035 square feet (282 square meters) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the eco-certified Malmaison Birmingham.
This 4-star Birmingham hotel is smoke free.
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Lift
No smoking on site
Bar or lounge
Dining venue
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.
This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Awards and affiliations
Eco-certified property This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour offsite parking (GBP 18 per day); reservations required
Food and drink
Daily full breakfast available for a fee: GBP 21 for adults and GBP 11 for children
A bar/lounge
A restaurant
Restaurants on site
Malbar
The Brasserie
Things to do
Gym
Sauna
Family friendly
Free cot
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Tour and ticket assistance
Wedding services
Business services
3,035 square feet of conference space
Spa
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Facials
Hot stone massages
Manicures/pedicures
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
6 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Entertainment
LCD TV with premium digital channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
More
Air conditioning
Desk
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.
Renovations and closures
The following facilities are closed on Tuesday:
Full-service spa
Access methods
Staffed front desk
Pets
Pets: GBP 25 per pet, per night, plus a deposit of GBP 100 per stay
Only dogs are allowed
Maximum 1 pets
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Free cots (infant beds)!
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately GBP 21 for adults and GBP 11 for children
Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
Pet deposit: GBP 100 per stay
Pet fee: GBP 25 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: GBP 30.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
We should mention
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Property is also known as
Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham
Frequently asked questions
What is the cancellation policy at Malmaison Birmingham?
Malmaison Birmingham offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Malmaison Birmingham?
As of 13 May 2024, prices found for a 1-night stay for 2 adults at Malmaison Birmingham on 28 May 2024 start from AU$168.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a spa on site at Malmaison Birmingham?
There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as hot stone massages.
Is Malmaison Birmingham family-friendly?
You bet! With amenities like laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Malmaison Birmingham is a hit with families.
Does Malmaison Birmingham serve breakfast?
Yep, guests speak well of the full brekkie here!
Available daily, this is the perfect place to fuel up for a day full of adventure.
Is there a free airport shuttle available at Malmaison Birmingham?
No, Malmaison Birmingham does not offer an airport shuttle service.
Are pets allowed at Malmaison Birmingham?
Dogs are welcome at Malmaison Birmingham, with food and water bowls on offer. Just so you know, there's a limit of one pet.
Malmaison Birmingham Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 597 out of 1008 reviews" "
10 - Excellent
597
Rating 8 - Good. 249 out of 1008 reviews" "
8 - Good
249
Rating 6 - Okay. 96 out of 1008 reviews" "
6 - Okay
96
Rating 4 - Poor. 42 out of 1008 reviews" "
4 - Poor
42
Rating 2 - Terrible. 24 out of 1008 reviews" "
2 - Terrible
24
9.0/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Poor
Lee
12 Feb 2024
Disliked: Cleanliness
Room not very clean, hair & a contact lens were on top of the bed sheets.
Really like this Malmaison and have stayed several times when in Birmingham for work. Good location in the Mailbox with convenient parking and in walking distance to the city centre.
Only slight negative would be that some of the gym equipment could do with an upgrade. Otherwise all great- breakfasts are also a cut above the competition and the bar area has a good atmosphere
Lovely stay - a little slow to check in at peak time as there was only one member of staff on the desk with no-one else to help him. Took over 20 minutes.
Malmaison is our go to hotel when staying in Birmingham, with its central location and away from any town noise. Fridays checking in only took 1 minute, it was if they knew who we was upon walking through the doors, which was lovely to get our room key and time to settle in, we only stayed in a "standard" room which has so much space with great facilities. We had the hairdryer go bang on us and within 5 mins of letting reception know, it was swapped out. so you cannot fault the service that the hotel offers, being our 4th stay in the last 6 months we will be back again soon enough for the next event in Birmingham
It was amazing.friendly staff.very comfortable bed.nice lounge and bar.
Krisztian
Stayed 2 nights in Feb 2024
8/10 Good
L
4 Feb 2024
Liked: Staff & service, room comfort
Not the luxurious treat it used to be
We upgraded to a Club room but the lounger chairs had stains all over them.
I used to love it when Mal had the snacks and the wine to choose from in the room and it felt like a real treat.
Our room was big but it felt grey and empty.
L
Stayed 1 night in Jan 2024
6/10 Okay
Jay
2 Feb 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Lost some pizzazz
I've stayed before & it was great this time not so much in that the room was a sad state. Fixtures hanging off the wall, grouting missing, really poor sound proofing, out of the three lifts only one worked but luckily I was able to carry my bags up & down the stairs.
Check in wasnt that friendly. Room very comfortable though pillows a bit lumpy/flat! Lovely breakfast and service. Didn’t feel as ‘special’ as when they first opened