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Malmaison Birmingham

4.0 star property
Eco-certified hotel with fitness centre and sauna

Photo gallery for Malmaison Birmingham

Hallway
Property preview
Havana Signature Suite | Bathroom
Property entrance
Club Deluxe Double Double Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Spa
  • Hot tub
  • Room service
The current price is AU$157
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
1 Wharfside, Birmingham, England, B1 2JR
  • The Mailbox
    ‪1 min walk‬
  • Bullring & Grand Central
    ‪7 min walk‬
  • Utilita Arena Birmingham
    ‪11 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Club Double Room

Club Double Room

Club Double Room

8.8 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room

Club Deluxe Double Double Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Double Room

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Double Room

8.8 out of 10
Excellent
(65 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite

Nirvana Signature Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Double Room

Club Deluxe Double Room

Club Deluxe Double Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area

Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite

Havana Signature Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Birmingham

Malmaison Birmingham puts you in the heart of Birmingham, steps from The Mailbox and within a 10-minute stroll of O2 Academy Birmingham. Highlights at this boutique hotel include a restaurant, a bar/lounge and Access to hot tub. .A pampering day can include hot stone massages and Swedish massages along with body wraps, body scrubs and aromatherapy. The restaurant, Chez Mal Brasserie, serves local cuisine and is open for breakfast, brunch, lunch and dinner. Malbar is the hotel's own cocktail bar, serving drinks along with lunch. Enjoy the gym and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 15-minute walk of this 4-property class Birmingham City Centre hotel include Bullring & Grand Central and Utilita Arena Birmingham.

What's nearby

  • The Mailbox - 1 min walk - 0.0 km
  • Bullring & Grand Central - 7 min walk - 0.7 km
  • International Convention Centre - 8 min walk - 0.7 km
  • Utilita Arena Birmingham - 11 min walk - 0.9 km
  • Broad Street - 15 min walk - 1.3 km

Getting around

  • Grand Central Tram Stop - 5 min walk
  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • ‪Malmaison Birmingham - ‬1 min walk
  • ‪Medicine Bakery And Kitchen - ‬2 min walk
  • ‪Tamatanga - ‬2 min walk
  • ‪Elio Cafe - ‬3 min walk
  • ‪Cherry Reds Café Bar - ‬3 min walk

About this property

Malmaison Birmingham

Eco-certified hotel with fitness centre and sauna
Malmaison Birmingham offers its guests Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3035 square feet (282 square metres) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the eco-certified Malmaison Birmingham.

This 4-star Birmingham hotel is smoke free.

  • 193 guestrooms or units
  • 6 levels
  • 3035 sq ft of conference space
  • 282 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Malmaison Birmingham?

Malmaison Birmingham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Malmaison Birmingham?

As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at Malmaison Birmingham on 21 Sept 2025 start from AU$157.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Malmaison Birmingham?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as Swedish massages.

Is Malmaison Birmingham family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Malmaison Birmingham is a hit with families.

Does Malmaison Birmingham serve breakfast?

Yep, guests adore the full brekkie here! Available on weekdays from 7 AM to 10 AM and on weekends between 8 AM and 11:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Malmaison Birmingham?

No, Malmaison Birmingham does not offer an airport shuttle service.

Is there a bar or restaurant at Malmaison Birmingham?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Malmaison Birmingham?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Malmaison Birmingham?

Dogs are welcome at Malmaison Birmingham, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Reviews

Malmaison Birmingham Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 652 out of 1026 reviews
Rating 8 - Good. 227 out of 1026 reviews
Rating 6 - Okay. 82 out of 1026 reviews
Rating 4 - Poor. 40 out of 1026 reviews
Rating 2 - Terrible. 25 out of 1026 reviews

Reviews

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025

8/10 Good

SAMAR

Liked: Cleanliness, amenities, property conditions & facilities
Handy city centre location
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The barman was particularly friendly and chatty, making us feel welcome.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

10/10 Excellent

Soheil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed the stay
Stayed 2 nights in Jun 2025

8/10 Good

Elaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, comfortable bed, easily walkable from New Street Station. Lovely breakfast, service good, shame there was booming music playing in the bar, could be turned down for breakfast. Would like bottles of water in the room, thought that was standard these days.
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Fan stay. Beds and room amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Parmjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to have lotion in room. Bar staff excellent.. Reception staff excellent
Stayed 1 night in Jun 2025

10/10 Excellent

karen

Liked: Cleanliness, property conditions & facilities
Lovely hotel close to the city centre
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and excellent room service menu options! Sticky toffee pudding was specifically fantastic. Great staff and amenities. My facial treatment at the spa on the ground floor was amazing. Thank you Chloe! I highly recommend the treatments there, and I'd love to return for another. I believe I was staying in an accessible room, which is of no issue to me, but I did not require one. Location was so convenient: 5 mins walk from New Street station and about 10 mins from Moor Street station. Shopping, food and entertainment all nearby within walking distance. I attended a concert at Utilita arena, which was only 15mins walk from the hotel. The only slightly unfortunate thing was that my excema started with the bathroom hand soap. My hands were irritated after the first night. The shower products were absolutely fine. But great experience overall and I'd consider a future stay.
Stayed 3 nights in May 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very professional, clean and tidy
Stayed 1 night in May 2025

10/10 Excellent

Louise

Stayed 1 night in May 2025

10/10 Excellent

Natalie

Stayed 1 night in May 2025

8/10 Good

Joanna

Stayed 1 night in May 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini break in Birmingham

Great location. Everything we wanted to do was easy to get to. Very friendly staff. Good breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Good location in central Birmingham. Nice staff and very comfortable bed
Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Kathy

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

In need of a refurbishment

The room was very old and tired. The mattress felt like it really needed replacing and the bathroom could do with a refresh
Stayed 1 night in May 2025

6/10 Okay

Daniel

Business traveller
Liked: Amenities
Hotel in convenient location but my room was tired and there was no bottled or filtered water in the room which was disappointing.
Stayed 1 night in May 2025

8/10 Good

Graham

Stayed 1 night in May 2025

8/10 Good

Paul

Stayed 2 nights in May 2025

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Too expensive for what you get

Very comfortable room and good quality breakfast, but they couldn't cope with their guest numbers so cooked breakfast took to long to arrive before having to leave. Also, the spa facilities have very limited opening hours so were shut by the time i arrived and didn't open until after i had to leave when we chose the hotel partly to have those facilities. Too expensive for not being able to make full use of facilities or breakfast due to inability to serve people.
Stayed 1 night in May 2025