Malmaison Birmingham

4.0 star property
Upscale Birmingham hotel in Birmingham City Centre with fitness center

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Photo gallery for Malmaison Birmingham

Hallway
Property entrance
Standard Twin Room
Breakfast, lunch and dinner served
Suite | Bathroom
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
1 Wharfside, Birmingham, England, B1 2JR
  • Popular LocationThe Mailbox1 min walk
  • Popular LocationBullring & Grand Central10 min walk
  • Popular LocationUtilita Arena Birmingham12 min walk
  • AirportBirmingham (BHX)27 min drive

Room options

Club Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Free bottled water
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Club Deluxe Double Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Nirvana Signature Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Club Deluxe Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Havana Signature Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 76 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Birmingham

Malmaison Birmingham puts you in the heart of Birmingham, steps from The Mailbox and within a 10-minute stroll of O2 Academy Birmingham. Highlights at this boutique hotel include a restaurant, a bar/lounge, and a sauna. .A pampering day can include hot stone massages and Swedish massages along with body wraps, body scrubs, and aromatherapy. The brasserie, The Brasserie, serves local cuisine and is open for breakfast, brunch, lunch, and dinner. Malbar is the hotel's own cocktail bar, serving drinks along with lunch. Other amenities include free WiFi in public areas, a gym, and laundry facilities. Full breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. .Attractions within a 15-minute walk of this 4-star Birmingham City Centre hotel include Bullring & Grand Central and Utilita Arena Birmingham.

What's nearby

  • The Mailbox - 1 min walk
  • O2 Academy Birmingham - 6 min walk
  • Bullring & Grand Central - 10 min walk
  • Utilita Arena Birmingham - 12 min walk
  • Broad Street - 17 min walk

Getting around

  • Grand Central Tram Stop - 5 min walk
  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • Cote Restaurant - 4 min walk
  • Medicine Bakery and Kitchen - 2 min walk
  • Black Sheep Coffee - 4 min walk
  • Elio Cafe - 3 min walk
  • The Craven Arms - 4 min walk

About this property

Malmaison Birmingham

Upscale Birmingham hotel in Birmingham City Centre with fitness center
Malmaison Birmingham offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3035 square feet (282 square meters) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the eco-certified Malmaison Birmingham.

This 4-star Birmingham hotel is smoke free.

  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 18 per day); reservations required

Food and drink

  • Daily full breakfast available for a fee: GBP 21 for adults and GBP 11 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malbar
  • The Brasserie

Things to do

  • Gym
  • Sauna

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night, plus a deposit of GBP 100 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 21 for adults and GBP 11 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Malmaison Birmingham?

Malmaison Birmingham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Malmaison Birmingham?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Malmaison Birmingham on 28 May 2024 start from AU$168.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Malmaison Birmingham?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as hot stone massages.

Is Malmaison Birmingham family-friendly?

You bet! With amenities like laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Malmaison Birmingham is a hit with families.

Does Malmaison Birmingham serve breakfast?

Yep, guests speak well of the full brekkie here! Available daily, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Malmaison Birmingham?

No, Malmaison Birmingham does not offer an airport shuttle service.

Are pets allowed at Malmaison Birmingham?

Dogs are welcome at Malmaison Birmingham, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Malmaison Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1008 reviews" "
Rating 8 - Good. 249 out of 1008 reviews" "
Rating 6 - Okay. 96 out of 1008 reviews" "
Rating 4 - Poor. 42 out of 1008 reviews" "
Rating 2 - Terrible. 24 out of 1008 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Lee

Disliked: Cleanliness
Room not very clean, hair & a contact lens were on top of the bed sheets.
Stayed 1 night in Feb 2024

10/10 Excellent

RICHARD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really like this Malmaison and have stayed several times when in Birmingham for work. Good location in the Mailbox with convenient parking and in walking distance to the city centre. Only slight negative would be that some of the gym equipment could do with an upgrade. Otherwise all great- breakfasts are also a cut above the competition and the bar area has a good atmosphere
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased with everything. Thank you to all staff for being so courteous
Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay but slow service
Lovely stay - a little slow to check in at peak time as there was only one member of staff on the desk with no-one else to help him. Took over 20 minutes.
Stayed 1 night in Feb 2024

4/10 Poor

Julie

Stayed 1 night in Feb 2024

10/10 Excellent

hewitt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Birmingham Go to Hotel, great without fail,
Malmaison is our go to hotel when staying in Birmingham, with its central location and away from any town noise. Fridays checking in only took 1 minute, it was if they knew who we was upon walking through the doors, which was lovely to get our room key and time to settle in, we only stayed in a "standard" room which has so much space with great facilities. We had the hairdryer go bang on us and within 5 mins of letting reception know, it was swapped out. so you cannot fault the service that the hotel offers, being our 4th stay in the last 6 months we will be back again soon enough for the next event in Birmingham
Stayed 1 night in Feb 2024

10/10 Excellent

Krisztian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
It was amazing.friendly staff.very comfortable bed.nice lounge and bar.
Stayed 2 nights in Feb 2024

8/10 Good

L

Liked: Staff & service, room comfort
Not the luxurious treat it used to be
We upgraded to a Club room but the lounger chairs had stains all over them. I used to love it when Mal had the snacks and the wine to choose from in the room and it felt like a real treat. Our room was big but it felt grey and empty.
Stayed 1 night in Jan 2024

6/10 Okay

Jay

Liked: Staff & service
Disliked: Property conditions & facilities
Lost some pizzazz
I've stayed before & it was great this time not so much in that the room was a sad state. Fixtures hanging off the wall, grouting missing, really poor sound proofing, out of the three lifts only one worked but luckily I was able to carry my bags up & down the stairs.
Stayed 1 night in Jan 2024

8/10 Good

Polly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and great location
Check in wasnt that friendly. Room very comfortable though pillows a bit lumpy/flat! Lovely breakfast and service. Didn’t feel as ‘special’ as when they first opened
Stayed 1 night in Jan 2024