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Occidental Bilbao

4.0 star property
Hotel with a full-service spa, near Guggenheim Museum Bilbao

Photo gallery for Occidental Bilbao

Lobby
Mediterranean cuisine
Sauna, body treatments, aromatherapy, body scrubs, facials, massages
Lobby lounge
Seasonal outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$121
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
Av Zumalacarregui, 40, Bilbao, Vizcaya, 48006
  • Place, Museum of Archaeology Bizkaya
    ‪8 min walk‬
  • Place, Plaza Nueva
    ‪9 min walk‬
  • Place, Ribera Market
    ‪12 min walk‬
  • Airport, Bilbao (BIO)
    ‪11 min drive‬

Room options

View all photos for Superior Room With Extra Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room With Extra Bed

  • Sleeps 3

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2x2 Family Plan)

Minibar, in-room safe, desk, laptop workspace

Family Room (2x2 Family Plan)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (with extra bed)

Minibar, in-room safe, desk, laptop workspace

Superior Room (with extra bed)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

9.2 out of 10
Wonderful
(39 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Minibar, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 2

View all photos for Family Room (2x2 Family Plan)

Minibar, in-room safe, desk, laptop workspace

Family Room (2x2 Family Plan)

  • Sleeps 4

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2

About the area

Bilbao

At Occidental Bilbao you'll be 2.8 km (1.8 mi) from Guggenheim Museum Bilbao and 3.6 km (2.2 mi) from San Mames Stadium. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering can include massages and aromatherapy along with access to the sauna. The restaurant, The Kitchen, serves Mediterranean cuisine. Enjoy the gym and seasonal outdoor swimming pool. 11119 square feet (1033 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .In proximity to this 4-property class Begoña hotel you'll find Port of Bilbao.

What's nearby

  • Museum of Archaeology Bizkaya - 8 min walk - 0.7 km
  • Plaza Nueva - 9 min walk - 0.8 km
  • Arriaga Theater - 11 min walk - 1.0 km
  • Ribera Market - 12 min walk - 1.1 km
  • Bilbao City Hall - 16 min walk - 1.4 km

Getting around

  • Bilbao Miribilla Station - 5 min drive
  • Santutxu Station - 6 min walk
  • Bilbao (BIO) - 15 min drive

Restaurants

  • ‪Restaurante Karlos - ‬9 min walk
  • ‪Asador Gozo Gozo - ‬7 min walk
  • ‪Bar Antxon Kebab - ‬6 min walk
  • ‪La Casa Del Yogur - ‬8 min walk
  • ‪El Refugio - ‬3 min walk

About this property

Occidental Bilbao

Hotel with a full-service spa, near Guggenheim Museum Bilbao
Occidental Bilbao offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 11119 square feet (1033 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Occidental Bilbao. For a fee, parking is available.

This 4-star Bilbao hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 8 levels
  • Conference rooms
  • 11119 sq ft of conference space
  • 1033 sq. m of conference space
  • Built in 1967
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Occidental Bilbao offers 200 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 22 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Kitchen

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,119 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 August to 22 August:
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Self-parking fee: EUR 22 per day
  • Spa fee: EUR 20 per day
  • Facilities fee: EUR 20 per person, per day and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number B07548696

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bilbao Holiday Inn
Occidental Bilbao Hotel
Holiday Inn Hotel Bilbao
Holiday Inn Bilbao Hotel
Occidental Bilbao Hotel
Occidental Bilbao Bilbao
Occidental Bilbao Hotel Bilbao

Frequently asked questions

What is the cancellation policy at Occidental Bilbao?

Occidental Bilbao offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Bilbao?

As of 7 Feb 2026, prices found for a 1-night stay for 2 adults at Occidental Bilbao on 22 Feb 2026 start from AU$121.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Bilbao?

Yep, Occidental Bilbao has a self car park for EUR 22 per day. A self car park is also available, for a fee.

Are there any beaches close to Occidental Bilbao?

The closest beach to Occidental Bilbao is Playa de las Arenas (11.4 km).

Is there a spa on site at Occidental Bilbao?

Yep, there is an onsite spa at Occidental Bilbao. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Occidental Bilbao have a pool?

Occidental Bilbao has a seasonal outdoor pool. The pool is open 9:00 AM to 8:00 PM (Seasonal outdoor pool open from June to September).

Does Occidental Bilbao serve breakfast?

You bet, buffet breakfast is offered daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Occidental Bilbao?

No, Occidental Bilbao does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Bilbao?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Occidental Bilbao?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Occidental Bilbao?

No, only service animals are allowed.

Occidental Bilbao Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 320 out of 687 reviews
Rating 8 - Good. 255 out of 687 reviews
Rating 6 - Okay. 75 out of 687 reviews
Rating 4 - Poor. 21 out of 687 reviews
Rating 2 - Terrible. 16 out of 687 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nick

Great breakfast, comfortable beds, clean rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Rukhsar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great proximity to the city centre
Stayed 4 nights in Oct 2025

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underground car park. We stayed while passing through on motorbikes. Hotel is a nice distance from city centre and is definitely motorbike friendly. But i recomend you enter the carpark from the rear entrance if on 2 wheels, the ramp on front of the hotel is very slippy when wet!
Stayed 1 night in Sep 2025

8/10 Good

Jason, Southbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the property it was in a nice area and close to public transportation. It was clean and the staff was amazing. My only complaint is that the doors to the rooms are heavy and impossible to close quietly.So every time someone enters or exits their room it is loud . The breakfast buffet was really good too.I would definitely stay there again even with the loud doors.
Stayed 9 nights in Aug 2025

8/10 Good

Sean

Stayed 2 nights in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities, room comfort
clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 Night Stay

Excellent hotel, with very friendly staff - especially the lady who served me dinner my first night. I forget her name. The hotel was a bit hard to find at first, but once I got there I realised there's a metro stop just a 2 min walk away. It's only one stop from the old town then. Highly recommend this place.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Staff & service, amenities
Parking is underground and the ramps are very tight. There is no wheelchair parking space outside the hotel and you have to go down many floors to find an accessible space. Bar staff were lovely and the bar stayed open late to offer coffee etc.
Stayed 1 night in Aug 2025

10/10 Excellent

Francia Yumila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are really confortable. The swimming pool is clean and beautiful. All staff were kind. My favourite staff were the housekeeping, always perfect.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Bilbao

The hotel is in a good location, with secure car park if you are arriving from the ferry. There is a metro station a few minutes walk from the hotel which brings you to the city centre just one stop away. The hotel has a swimming pool and outdoor area which is great.
Stayed 2 nights in Aug 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Ryan

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
It may have happened only to me though the air condition on the ceiling flooded during the night and all my belongings soaked. The staffs were not as serious as I was. Disappointed
Stayed 2 nights in Jul 2025

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Bilbao

A lovely hotel and well located for the city. A very comfortable bed and an amazing breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location not suitable for main attractions too far away.
Stayed 2 nights in Jun 2025

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Susan

Stayed 5 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Only stayed one night but it looked like a nice hotel to stay for several days. Only slight drawback was the location which is a bit of a walk out of town up a steep hill. Room was clean and comfortable, nice shower. Breakfast excellent and reception staff very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Imran

Stayed 3 nights in Apr 2025

4/10 Poor

Louis

Travelled with family
The pictures of this hotel are extremely misleading, make sure you read the details. You have to pay 20euros per person for the gym and indoor pool. U17s are not permitted to use the indoor pool. The restaurant has bad reviews so we didn’t risk wasting more money around this hotel. The first room we entered was extremely noisy, they have hard laminated flooring so you can hear the rooms above. There is also no sound proofing throughout the hotel, you can clearly hear the toilet flush from next door and above if on the lower floors.
Stayed 1 night in Apr 2025