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Occidental Bilbao

4.0 star property

Photo gallery for Occidental Bilbao

A modern lounge area with a fireplace, comfortable seating, and a large window offering a view of the outdoors.
A modern lobby with seating areas, a fireplace, and a large window offering a view of greenery.
A modern indoor swimming pool with multiple lanes, a seating area, and a 'Metropolitan' sign on the wall.
A modern lobby with a black sofa, yellow and green cushions, a fireplace, and a wooden ceiling.
A modern hotel with a swimming pool, multiple floors, and a well-lit exterior.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$236
includes taxes & fees
30 Aug - 31 Aug

Explore the area

View map
Av Zumalacarregui, 40, Bilbao, Vizcaya, 48006
  • Place, Ribera Market
    ‪12 min walk‬
  • Place, Plaza Nueva
    ‪13 min walk‬
  • Place, Santiago Cathedral
    ‪14 min walk‬
  • Airport, Bilbao (BIO)
    ‪14 min drive‬

Room options

View all photos for Superior Room With Extra Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room With Extra Bed

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A modern hotel room with a large bed, a desk, a chair, and a TV mounted on the wall.

Family Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room (2x2 Family Plan)

A hotel room with two beds, a desk, and a chair.

Family Room (2x2 Family Plan)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room (with extra bed)

A modern hotel room with a large bed, a desk with a chair, and a view of the outdoors.

Superior Room (with extra bed)

7.6 out of 10
Good
(7 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

A modern hotel room with a large bed, a desk with a laptop, a chair, and a TV mounted on the wall.

Superior Room

9.2 out of 10
Wonderful
(43 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior King Room

Minibar, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Bilbao

At Occidental Bilbao you'll be within steps of Begoña BasIlica and Basilica of Begona. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering can include massages and aromatherapy along with access to the sauna. The restaurant, The Kitchen, serves Mediterranean cuisine. Enjoy the gym and seasonal outdoor swimming pool. 11119 square feet (1033 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4-property class Begoña hotel include Guggenheim Museum Bilbao and San Mames Stadium.

What's nearby

  • Plaza Miguel de Unamuno - 9 min walk - 0.8 km
  • Ribera Market - 12 min walk - 1.1 km
  • Plaza Nueva - 13 min walk - 1.1 km
  • Santiago Cathedral - 14 min walk - 1.2 km
  • Arriaga Theater - 14 min walk - 1.2 km

Getting around

  • Bilbao Miribilla Station - 5 min drive
  • Santutxu Station - 6 min walk
  • Bilbao (BIO) - 15 min drive

Restaurants

  • ‪Restaurante Karlos - ‬9 min walk
  • ‪Pub Imola - ‬7 min walk
  • ‪Cafeteria Errondaberri - ‬5 min walk
  • ‪Etxadi - ‬5 min walk
  • ‪El Refugio - ‬3 min walk

About this property

Occidental Bilbao

Occidental Bilbao offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 11119 square feet (1033 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Occidental Bilbao. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 4-star Bilbao hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 8 levels
  • Conference rooms
  • 11119 sq ft of conference space
  • 1033 sq. m of conference space
  • Built in 1967
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Occidental Bilbao offers 200 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Reception
Spirit Hotel Gran Bilbao
Santutxu
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$185
includes taxes & fees
6 Sept - 7 Sept
Spirit Hotel Gran Bilbao

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 22 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Kitchen

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,119 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 August to 22 August:
  • Spa
The property will be renovating from 24 August 2026 to 30 August 2026 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Self-parking fee: EUR 22 per day
  • Spa fee: EUR 20 per day
  • Facilities fee: EUR 20 per person, per day and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property Registration Number B07548696

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bilbao Holiday Inn
Occidental Bilbao Hotel
Holiday Inn Hotel Bilbao
Holiday Inn Bilbao Hotel
Occidental Bilbao Hotel
Occidental Bilbao Bilbao
Occidental Bilbao Hotel Bilbao

Frequently asked questions

What is the cancellation policy at Occidental Bilbao?

Occidental Bilbao offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Bilbao?

As of 9 Aug 2026, prices found for a 1-night stay for 2 adults at Occidental Bilbao on 30 Aug 2026 start from AU$236, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Bilbao?

Yep, Occidental Bilbao has a self car park for EUR 22 per day. A self car park is also available, for a fee.

Are there any beaches close to Occidental Bilbao?

The closest beach to Occidental Bilbao is Playa de las Arenas (11.4 km).

Is there a spa on site at Occidental Bilbao?

Yep, there is an onsite spa at Occidental Bilbao. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Occidental Bilbao have a pool?

Occidental Bilbao has a seasonal outdoor pool. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from June to September). The property will be renovating the swimming pool from August 24 2026 until August 30 2026 (completion date subject to change).

Does Occidental Bilbao serve breakfast?

You bet, buffet breakfast is offered daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Occidental Bilbao?

No, Occidental Bilbao does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Bilbao?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Occidental Bilbao?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Occidental Bilbao?

No, only service animals are allowed.

Occidental Bilbao Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 377 out of 770 reviews
Rating 8 - Good. 272 out of 770 reviews
Rating 6 - Okay. 81 out of 770 reviews
Rating 4 - Poor. 23 out of 770 reviews
Rating 2 - Terrible. 17 out of 770 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with very friendly staff and great restaurant!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Friendly staff in reception,bar and restaurant. Food was delicious. Great location for metro
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a weekend break. Close to the old town.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nick

Great breakfast, comfortable beds, clean rooms.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Lenar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you go to Bilbao, this is the Hotel to stay. Is Not extremely expensive, but is spectacular in any other ways. Staff is super, everything is very clean all the time and the restaurant is top notch. We came in a group of 5 and had a great time here. Very close to the Old Town center (about 20 minutes walking) Overall, great place to stay.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Keren

Liked: Cleanliness, staff & service
Great breakfast. Location is not great androoms on lowe floors are a little depressing.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marta

Liked: Cleanliness, staff & service
The staff was wonderful… give them a good raise. The proximity of the cathedral, Nuestra Señora de Begoña, was an added attraction since it was originally named the Cathedral of Santiago (St. James) and the old “Camino” in the 1500’s.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rukhsar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great proximity to the city centre
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Michel Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Gilda

Liked: Cleanliness
Very good
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy & very friendly staff, Bar staff we very friendly, rooms were clean but a little small & not enough hangers & no cupboard / draw space. Reception lounge area was fabulous & great 2 sit & relax & have a drink. Bit out of it but Metro just around the corner & only 1 stop to old town, get a metro card as it is so cheap & easy to use.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sian

Room was perfect but would have liked the cups to be replaced when the beds were made.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Matteo

Liked: Staff & service, amenities
T
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Pui Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel close to metro (3 minutes walk) located in city center. Supermarkets just around the corner. 20 minutes walk to old town. Clean and spacious room, comfy bed. Nice friendly staff (housekeep, front desk and bar). Very helpful receptionists. Especially Arrate, try hard to help us to find a way to Santander. Two thumbs up!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Bilbao

A lovely hotel and well located for the city. A very comfortable bed and an amazing breakfast.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great pool
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice hotel. Would stay there again!
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

Great hotel - nice location, walking distance from Guggenheim (although it's uphill).
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Staff was very kind, and the restaurant had some really good food. Definitely recommended
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Occidental earlier as well and really liked the service and room. Would definitely stay there again.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Bilbao

The hotel is in a good location, with secure car park if you are arriving from the ferry. There is a metro station a few minutes walk from the hotel which brings you to the city centre just one stop away. The hotel has a swimming pool and outdoor area which is great.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Stayed 5 nights in Nov 2022
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Only stayed one night but it looked like a nice hotel to stay for several days. Only slight drawback was the location which is a bit of a walk out of town up a steep hill. Room was clean and comfortable, nice shower. Breakfast excellent and reception staff very friendly and helpful.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Francia Yumila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are really confortable. The swimming pool is clean and beautiful. All staff were kind. My favourite staff were the housekeeping, always perfect.
Stayed 2 nights in Aug 2025