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Hotel Description

At La Estrella Ostatu you'll be within steps of Basque Museum of Bilbao and Studio Arte Marquesteria. Highlights at this guest house include free in-room WiFi.

This smoke-free guest house offers free WiFi in public areas, concierge services, and luggage storage.

Attractions within a short walk of this Bilbao City Centre guest house include Bay of Biscay and within a 30-minute walk you'll find Guggenheim Museum Bilbao.

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Triple Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Property Features

As a guest of La Estrella Ostatu, you'll find tour/ticket assistance, concierge services, and room service (during limited hours). WiFi is free in public spaces. This Bilbao pension is smoke free.

  • 1 building
  • 1 floor
  • 25 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Bilbao (YJI-Bilbao-Abando Train Station) (2.7 km / 1.7 mi)
  • Metro station: Casco Viejo Station (0.2 km / 0.1 mi)

Room Amenities

La Estrella Ostatu offers 25 accommodations with hair dryers and complimentary toiletries. These individually decorated and furnished accommodations include desks. Televisions come with digital channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 9:30 AM - 9:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:30 AM - 9:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number – HBI 01001
  • Front desk opens daily at 9:30 AM
  • Front desk closes daily at 9:00 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Hotel Names

  • Estrella Ostatu Motel Bilbao
  • Estrella Ostatu Bilbao
  • Estrella Ostatu
  • La Estrella Ostatu Bilbao
  • La Estrella Ostatu Pension
  • La Estrella Ostatu Pension Bilbao

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.