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Hotel Puerta de Bilbao

Seasonal outdoor pool, open 11:00 AM to 8:30 PM, pool umbrellas

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Free Wi-Fi
Restaurant
Air-conditioning
Parking available

includes taxes & fees

28 June - 29 June

Explore the area

Rio Castanos 2, Barakaldo, Vizcaya, 48903

Place, Bilbao Exhibition Centre
‪11 min walk‬
Place, Parque Canino Clara Campoamor - Clara Campoamor Txakurgune
‪11 min walk‬
Place, Estadio Nuevo Lasesarre
‪3 min drive‬
Airport, Bilbao (BIO)
‪19 min drive‬

Room options

Family Suite (Family Junior Suite)

City view
30 sq m
1 bedroom
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed
Free Wi-Fi

Deluxe Twin Room with Parking

Exceptional

City view
18 sq m
1 bedroom
Sleeps 2
2 Large Single Beds
Free Wi-Fi

Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room

Wonderful

City view
18 sq m
1 bedroom
Sleeps 2
2 Large Single Beds
Free Wi-Fi

Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen)

Very good

City view
18 sq m
1 bedroom
Sleeps 3
1 Queen Bed and 1 Large Single Sofa Bed
Free Wi-Fi

Triple Room

City view
18 sq m
1 bedroom
Sleeps 3
3 Large Single Beds
Free Wi-Fi

Executive Suite

City view
30 sq m
1 bedroom
Sleeps 2
1 Queen Bed
Free Wi-Fi

Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen 2+1)

City view
18 sq m
1 bedroom
Sleeps 3
1 Queen Bed and 1 Large Single Sofa Bed
Free Wi-Fi

Family Suite (Family Junior Suite 2+2)

Very good

City view
30 sq m
1 bedroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
Free Wi-Fi

Deluxe Room (Deluxe Queen)

Exceptional

City view
1 bedroom
Sleeps 2
1 Queen Bed
Free Wi-Fi

About the area

Barakaldo

At Hotel Puerta de Bilbao, you'll be 7.2 km (4.5 mi) from Vizcaya Bridge and 8.9 km (5.5 mi) from Santiago Cathedral. Highlights at this hotel include a restaurant, a poolside bar and a bar/lounge. .Enjoy the seasonal outdoor swimming pool, kids' swimming pool and pool loungers. 3229 square feet (300 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. On weekend mornings buffet breakfast is served between 8:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Barakaldo hotel include Plaza Moyua and Guggenheim Museum Bilbao.

What's nearby

Parque Canino Zuazo - Zuazo Txakurgunea - 3 min walk - 0.3 km
Bilbao Exhibition Centre - 11 min walk - 1.0 km
Txakurparkea - 11 min walk - 1.0 km
Parque Canino Clara Campoamor - Clara Campoamor Txakurgune - 11 min walk - 1.0 km
Estadio Nuevo Lasesarre - 3 min drive - 2.2 km

Getting around

Barakaldo Lutxana Station - 4 min drive
Ansio Station - 15 min walk
Bilbao (BIO) - 15 min drive

Restaurants

‪Doyuno - ‬3 min walk
‪Bar Antonio - ‬7 min walk
‪Foodoo - ‬15 min walk
‪Ñam - ‬19 min walk
‪McDonald's - ‬3 min walk

About this property

Hotel Puerta de Bilbao

Hotel Puerta de Bilbao offers its guests a seasonal outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Puerta de Bilbao. For a fee, parking is available.

This 4-star Barakaldo hotel is smoke free.

1 building

203 guestrooms or units

7 levels

Conference rooms

3229 sq ft of conference space

300 sq. m of conference space

Built in 2005

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business facilities

Conference space

Breakfast available (surcharge)

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Television in lobby

Lift

No smoking on site

Bar or lounge

Coffee shop

Bar by the pool

Dining venue

Hotel Puerta de Bilbao offers 203 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 48-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Pet-friendly
Free Wi-Fi
Restaurant
Air-conditioning

includes taxes & fees

28 June - 29 June

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Onsite parking available only on request
Parking on site (EUR 17 per day)
Limited on-site self parking
Onsite parking options include a garage

Food and drink

Weekend buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant

Things to do

Children's pool
Seasonal outdoor pool
TV in common areas

Family friendly

Children's pool
Pool gate
Seasonal outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

3,229 square feet of conference space
Business centre
Meeting rooms

Outdoors

Garden
Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (109 centimetre wide door)
Wheelchair accessible (may have limitations)

1 building
7 floors
Banquet hall
Built in 2005
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Down comforter
Premium bedding

Bathroom

Bidet
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided

Entertainment

48-inch LED TV with satellite channels

Food and drink

Free bottled water
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Heating (climate-controlled)
Iron/ironing board on request
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child stays free per registered adult when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
Self-parking fee: EUR 17 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number No HBI01189

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
The seasonal pool will open on 12 June and close on 22 September.
Pool access available from 11:00 AM to 8:30 PM
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bilbao Exhibition Center

Novotel Bilbao

Hotel Puerta Bilbao Barakaldo

Novotel Bilbao Exhibition Center Barakaldo

Novotel Bilbao Exhibition Center Hotel

Novotel Bilbao Exhibition Center Hotel Barakaldo

Novotel Exhibition

Barakaldo Novotel

Novotel Barakaldo

Novotel Bilbao Exhibition Hotel Barakaldo

Hotel Puerta Bilbao

Puerta Bilbao Barakaldo

Puerta Bilbao

Hotel Puerta de Bilbao Hotel

Hotel Puerta de Bilbao Barakaldo

Hotel Puerta de Bilbao Hotel Barakaldo

Frequently asked questions

What is the cancellation policy at Hotel Puerta de Bilbao?

Hotel Puerta de Bilbao offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Puerta de Bilbao?

As of 25 June 2026, prices found for a 1-night stay for 2 adults at Hotel Puerta de Bilbao on 28 June 2026 start from AU$130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Puerta de Bilbao?

Yep, Hotel Puerta de Bilbao has a self car park for EUR 17 per day. A self car park is also available, for a fee.

Are there any beaches close to Hotel Puerta de Bilbao?

The closest beach to Hotel Puerta de Bilbao is Playa de las Arenas (4.7 km).

Does Hotel Puerta de Bilbao have a pool?

Hotel Puerta de Bilbao has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 11:00 AM to 8:30 PM (Seasonal outdoor pool open from June 12 to September 22).

What makes Hotel Puerta de Bilbao a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Puerta de Bilbao.

Does Hotel Puerta de Bilbao serve breakfast?

Yeah, buffet breakfast is offered at weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Puerta de Bilbao?

No, Hotel Puerta de Bilbao does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Puerta de Bilbao?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Puerta de Bilbao?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Puerta de Bilbao?

No, pets are not allowed.

Hotel Puerta de Bilbao Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

5 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay.

Clean, large room, good breakfast and many glutenfree options ( seperate glutenfree corner) Near a shopping center, and 20 min walk to the metro, next to a convention centre.

Stayed 1 night in Jul 2024

Verified

10/10 Excellent

Joost

28 Feb 2025

14 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay on the outskirts of Bilbao

We enjoyed our two night stay at Hotel Puerta de Bilbao. It was a good base to explore the city. Our triple room on the seventh floor was comfortable, and having a bath and separate shower cubicle was useful. The reception team were friendly and helpful. Our daughter loved the pool.

Stayed 2 nights in Aug 2023

Verified

10/10 Excellent

Sean

4 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exemplary

I was on the 7th floor of the hotel and had a great view. The staff were exemplary - very professional and very helpful. I could not fault it. Added benefits - a separate shower to a bath; very spacious room; complementary water; quiet.

Stayed 1 night in Apr 2023

Verified

8/10 Good

Hector

20 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Not enough shampoo , coffee, and cups in the room. The rest was fine 👍

Stayed 3 nights in Aug 2024

Verified

4/10 Poor

Emanuela

8 Sept 2022

Liked: Cleanliness

Disliked: Staff & service, amenities

Very poor breakfast for a 4 stars and no amenities in the bathroom because of eco-friendly matter..

Stayed 3 nights in Sep 2022

Verified

8/10 Good

Marina

9 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Although the hotel is about 10km from downtown Bilbao, we had a car and could drive back and forth. What I thought was uncomfortable was the sliding glass bathroom door, right next to the headboard of the bed. One person couldn’t go to the bathroom and turn on the light without getting the other person fully awake. Zero provacy

Stayed 2 nights in Sep 2023

Verified

4/10 Poor

Emilie

23 Oct 2023

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

awful - not like on the pictures at all

I was there on a conference - the hotel is not like a 4 star hotel. 2 little bottles of water on the first day only - empty minibar. The bar is closed in the evening, the pool and terrace are closed. the breakfast with a disgusting coffee. It is incredibly loud - it is like sleeping on the motorway. I would never stay there again.

Stayed 4 nights in Oct 2023

Verified

6/10 Okay

Nathan

25 Nov 2023

Liked: Cleanliness, staff & service, amenities

The drains in the shower/bath stink! The whole room smells of toilet/drain smell. The drains in the shower and bath are clean so it must be the central drains of the hotel. I had to stuff towels down the drain to stop the room stinking. Also the hot breakfast was cold! Every day, cold. There are no hot plates under the hot food and the heat lamps above are too high. I complained one day, the chef made me fresh hot eggs but it was the same the day after and day after that (stayed for 4 nights). These things need sorting out, its not acceptable for a 4 star hotel. The staff were very friendy and helpful which was great. The hotel was nice apart from the 2 things i just mentioned. Parking is 15 euro a night which is not mentioned on the listing!! So be aware. However, parking outside is free but you'll be lucky to find a space so its worth paying it in my experience.

Stayed 4 nights in Nov 2023

Verified

4/10 Poor

Jeremy

13 June 2024

Liked: Cleanliness

Disliked: Staff & service

Where to start? Ok...we had several choices for hotels in Bilbao but chose Hotel Puerta for 3 nights because their main selling feature was a functional outdoor pool, which my daughters wanted to use, especially since the weather was nice. The pool was in great condition but closed to public 'until end of June'. No reason given. We could not cancel or shorten our stay because it was booked via Expedia, apparently. Parking is terrible. There's no loading area in front of the lobby and directions send you to the back in a nearby parking area. Parking itself requires a lengthy route back to the front street, a 2 minute drive to a roundabout, doubling back, taking another roundabout well past the hotel, and then making a left down a back street to the parkade, which is 17 Euros/day. Make sure you give them your licence plate (even if a rental) because they will make your return to have the privilege of parking with them. They issue a piece of paper with a scannable code for the length of your stay -it's far more complicated than it needs to be. Staff were not helpful at all and were mostly rude. It was as if we were an inconvenience and they forgot they work in the service industry. Front desk folks would pass responsibilities to others rather than taking care. I asked for a space to work since the rooms are small and they said I could only rent a space for 50 Euros. Expect to pay for absolutely everything and expect terrible service, especially if you speak English.

Stayed 3 nights in Jun 2024

Verified

10/10 Excellent

Jose

25 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo perfecto

Stayed 2 nights in Mar 2026

Verified

10/10 Excellent

franco

2 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fácil parking y muy limpio

Stayed 2 nights in Feb 2026

Hotel Puerta de Bilbao

Photo gallery for Hotel Puerta de Bilbao

Reviews

Popular amenities

Explore the area

Room options

View all photos for Family Suite (Family Junior Suite)

Family Suite (Family Junior Suite)

View all photos for Deluxe Twin Room with Parking

Deluxe Twin Room with Parking

View all photos for Deluxe Twin Room

Deluxe Twin Room

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen)

Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen)

View all photos for Triple Room

Triple Room

View all photos for Executive Suite

Executive Suite

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen 2+1)

Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen 2+1)

View all photos for Family Suite (Family Junior Suite 2+2)

Family Suite (Family Junior Suite 2+2)

View all photos for Deluxe Room (Deluxe Queen)

Deluxe Room (Deluxe Queen)

About the area

Barakaldo

What's nearby

Getting around

Restaurants

About this property

Hotel Puerta de Bilbao

Similar properties

Spirit Hotel Gran Bilbao

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Hotel Puerta de Bilbao Reviews

Reviews

Excellent

8.8/10

8.6/10

9.0/10

8.4/10

Reviews

10/10 Excellent

Álvaro

Álvaro

10/10 Excellent

Gerard

Gerard

10/10 Excellent