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Catalonia Gran Vía Bilbao

4.5 star property
Luxury hotel connected to a railway/underground station in Bilbao with a full-service spa

Photo gallery for Catalonia Gran Vía Bilbao

Lobby lounge
Property preview
Down duvets, minibar, in-room safe, desk
Indoor spa tub
Daily buffet breakfast (EUR 25 per person)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym
The current price is AU$176
includes taxes & fees
15 Dec - 16 Dec

Explore the area

View map
Gran Vía de Don Diego López de Haro, 73, Bilbao, 48009
  • Place, Euskalduna Conference Centre and Concert Hall
    ‪3 min walk‬
  • Place, San Mames Stadium
    ‪6 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪9 min walk‬
  • Airport, Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Double Room

Down duvets, minibar, in-room safe, desk

Double Room

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Down duvet
Blackout curtains
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Down duvet
Blackout curtains
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Down duvets, minibar, in-room safe, desk

Premium Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Down duvet
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

Down duvets, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Terrace

Down duvets, minibar, in-room safe, desk

Deluxe Room, Terrace

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Suite, Terrace

Terrace/patio

Deluxe Suite, Terrace

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Pillow menu
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room, Balcony

Balcony

Superior Double Room, Balcony

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Down duvets, minibar, in-room safe, desk

Double Room Single Use

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Private bathroom
  • 21 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

Down duvets, minibar, in-room safe, desk

Superior Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Private bathroom
  • 24 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use, Balcony

Balcony

Superior Double Room Single Use, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
  • 24 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Double Room Single Use

Down duvets, minibar, in-room safe, desk

Premium Double Room Single Use

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
  • 28 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Single Use

Down duvets, minibar, in-room safe, desk

Junior Suite Single Use

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 34 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room Single Use, Terrace

Down duvets, minibar, in-room safe, desk

Deluxe Double Room Single Use, Terrace

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Junior Suite Terrace Single Use

Terrace/patio

Deluxe Junior Suite Terrace Single Use

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Pillow menu
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Triple (3 adults)

Down duvets, minibar, in-room safe, desk

Junior Suite Triple (3 adults)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Triple (2 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Junior Suite Triple (2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room

Family Room

Family Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout curtains
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Premium Triple Room (2 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Premium Triple Room (2 adults + 1 child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Down duvet
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Triple Room

Down duvets, minibar, in-room safe, desk

Premium Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Down duvet
Blackout curtains
Eco-friendly toiletries
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

About the area

Bilbao

Catalonia Gran Vía Bilbao places you in the centre of Bilbao, connected to a railway/underground station and within just a 15-minute stroll of popular places like San Mames Stadium and Guggenheim Museum Bilbao. Highlights at this luxury hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include massages along with access to the sauna. Gastrobar serves Mediterranean cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Business travelers can take advantage of 2 meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. On weekday mornings buffet breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .In proximity to this 4.5-property class Bilbao City Centre hotel you'll find Port of Bilbao.

What's nearby

  • Euskalduna Conference Centre and Concert Hall - 3 min walk - 0.3 km
  • Bilbao Fine Arts Museum - 6 min walk - 0.6 km
  • San Mames Stadium - 6 min walk - 0.6 km
  • Plaza Moyua - 8 min walk - 0.7 km
  • Guggenheim Museum Bilbao - 9 min walk - 0.8 km

Getting around

  • Euskalduna Tram Stop - 5 min walk
  • Bilbao San Mames Station - 11 min walk
  • Bilbao (BIO) - 13 min drive

Restaurants

  • ‪the corner - ‬2 min walk
  • ‪Bar Plaza Gran Vía - ‬2 min walk
  • ‪Le Bol Blanc - ‬2 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪Farketa 56 - ‬3 min walk

About this property

Catalonia Gran Vía Bilbao

Luxury hotel connected to a railway/underground station in Bilbao with a full-service spa
Catalonia Gran Vía Bilbao offers its guests a full-service spa, an indoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the luxury Catalonia Gran Vía Bilbao. For a fee, parking is available.

This 4.5-star Bilbao hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 8 levels
  • Built in 2021
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Catalonia Gran Vía Bilbao offers 106 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets. 41-inch Smart televisions come with satellite channels. Bathrooms include slippers and bidets.

This Bilbao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Lobby
Hotel Melia Bilbao
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$240
includes taxes & fees
21 Dec - 22 Dec
Hotel Melia Bilbao

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 25 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gastrobar

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (130 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 41-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's electric car charging station is available for a surcharge.
The listed optional spa fee is charged per person, per visit to the spa.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night, plus a deposit of EUR 200 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Covered self-parking fee: EUR 25 per day
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Catalonia Gran Via Bilbao
Catalonia Gran Vía Bilbao Hotel
Catalonia Gran Vía Bilbao Bilbao
Catalonia Gran Vía Bilbao Hotel Bilbao

Frequently asked questions

What is the cancellation policy at Catalonia Gran Vía Bilbao?

Catalonia Gran Vía Bilbao offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Catalonia Gran Vía Bilbao?

As of 14 Dec 2025, prices found for a 1-night stay for 2 adults at Catalonia Gran Vía Bilbao on 15 Dec 2025 start from AU$176.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Catalonia Gran Vía Bilbao?

Yep, Catalonia Gran Vía Bilbao has a covered self car park for EUR 25 per day. A self car park is also available, for a fee.

Are there any beaches close to Catalonia Gran Vía Bilbao?

The closest beach to Catalonia Gran Vía Bilbao is Playa de las Arenas (9.3 km).

Is there a spa on site at Catalonia Gran Vía Bilbao?

Yep, there is an onsite spa at Catalonia Gran Vía Bilbao. It has a steam room and a sauna. You'll enjoy services like massages.

Does Catalonia Gran Vía Bilbao have a pool?

Catalonia Gran Vía Bilbao has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from April to October.

What makes Catalonia Gran Vía Bilbao a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Catalonia Gran Vía Bilbao.

Does Catalonia Gran Vía Bilbao serve breakfast?

Yeah, buffet breakfast is offered on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.

Is there a free airport shuttle available at Catalonia Gran Vía Bilbao?

No, Catalonia Gran Vía Bilbao does not offer an airport shuttle service.

Is there a bar or restaurant at Catalonia Gran Vía Bilbao?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Catalonia Gran Vía Bilbao?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Catalonia Gran Vía Bilbao?

Cats and dogs are welcome at Catalonia Gran Vía Bilbao, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Reviews

Catalonia Gran Vía Bilbao Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 411 out of 536 reviews
Rating 8 - Good. 99 out of 536 reviews
Rating 6 - Okay. 22 out of 536 reviews
Rating 4 - Poor. 2 out of 536 reviews
Rating 2 - Terrible. 2 out of 536 reviews

Reviews

10/10 Excellent

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Aug 2025

10/10 Excellent

Kirti, Plantation

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very conveniently located
Stayed 3 nights in Aug 2025

10/10 Excellent

N P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

BRANDT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was done so well. From check in to check out there was no issues and everyone was very helpful. They upgraded our room which was also well appreciated. It’s a 10 min walk to everything.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent and the location superb. The pool was basically an oversized bathtub and not useable.
Living room
Spacious bathroom
Fantastic rain shower (although it floods under the sink)
Comfortable King sized bed with a small sitting area and desk as well.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jenny

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in couldn’t have been better! Upgraded to a bigger bed with larger room! All staff was very friendly. Would highly recommend this hotel!
Stayed 1 night in Sep 2025

10/10 Excellent

Jessy

Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room with balcony on level 7, friendly staff, walkable to plaza moiya
Stayed 3 nights in Aug 2025

10/10 Excellent

Josephine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, would stay again 100 percent. Staff was friendly, the spa was wonderful, the bar was good. We didn't eat at the restaurant, but plenty of places in walking distance. View was also great. Kind of a commercial district, but still close to sightseeing and old town.
Stayed 5 nights in Jul 2025

8/10 Good

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very nice front desk staff and nice room with a shower and bathroom better than some of the 5star hotels I’ve stayed in. But the staff at dinner when we ate at the hotel restaurant ignored us and were extremely slow. I understand that dinner service moves at a slow pace in Spain and that’s normal but waiting an hour to get food and never getting our beverages is not ok. It was a slow night and they simply forgot about us.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

👍🍾
Stayed 2 nights in Jul 2025

8/10 Good

Il Hwan, Arlington

Stayed 2 nights in Jul 2025

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lovely and helpful staff. Excellent breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a perfect location. David on reception was very helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

marilys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a short stay in Bilbao
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at a very good location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alex

Stayed 2 nights in Jun 2025

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025