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Travellers Suites Serviced Apartments

Property class: 4

Photo gallery for Travellers Suites Serviced Apartments

Outdoor pool, pool umbrellas
Free minibar items, in-room safe, iron/ironing board, rollaway beds
Gym
Body treatments, aromatherapy, hot stone massages, body wraps
In-room dining

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Jln. Listrik No. 15, Medan, North Sumatra, 20112
  • Place, Sun Plaza
    ‪9 min walk‬
  • Place, Grand City Hall
    ‪12 min walk‬
  • Place, Medan Mall
    ‪5 min drive‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Suite, 1 Bedroom

  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Suite, 2 Bedrooms

  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Bedrooms

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Deluxe Suite, 2 Bedrooms

  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Suite, 3 Bedrooms

  • City view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse( 2 King +1 Twin beds)

Penthouse( 2 King +1 Twin beds) | Living room

Penthouse( 2 King +1 Twin beds)

  • 215 sq m
  • Sleeps 6
  • 3 Single Beds
  • Free Wi-Fi

Honeymoon( 2 King + 1 Twin beds)

  • 215 sq m
  • Sleeps 6
  • 3 Single Beds
  • Free Wi-Fi

View all photos for One-Bedroom Suite

A neatly made bed with a fruit bowl, white bedding, and a nightstand.

One-Bedroom Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse Suite

A hotel room with a bed, a bedside table with a lamp, a vase with flowers, and a round table.

Penthouse Suite

  • Sleeps 6
  • 2 Single Beds and 2 King Beds
  • Free Wi-Fi

View all photos for Three-Bedroom Suite

Two single beds with wooden headboards, white bedding, and a nightstand between them.

Three-Bedroom Suite

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

About the area

Medan

Travellers Suites Serviced Apartments places you in the centre of Medan, within just a 15-minute stroll of Vihara Borobudur and Tjong A Fie's Mansion. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing day at Dome Eucalypt Spa can include hot stone massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Kakatua Cafe, serves Asian cuisine and is open for dinner. Enjoy the gym and sauna. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Medan hotel include Sun Plaza and Sri Mariamman Temple.

What's nearby

  • Bukit Barisan Military Museum - 7 min walk - 0.6 km
  • Sun Plaza - 9 min walk - 0.8 km
  • Grand City Hall - 12 min walk - 1.1 km
  • Tjong A Fie's Mansion - 12 min walk - 1.1 km
  • Medan Mall - 5 min drive - 1.6 km

Getting around

  • Medan Station - 16 min walk
  • Medan (KNO-Kuala Namu Intl.) - 50 min drive

Restaurants

  • ‪Kedai Kopi Apek - ‬9 min walk
  • ‪Hibiki Teishoku - ‬8 min walk
  • ‪Fountain LippoPlaza - ‬3 min walk
  • ‪Song Fa Bak Kut Teh - ‬4 min walk
  • ‪Sushi Tei - ‬4 min walk

About this property

Travellers Suites Serviced Apartments

Travellers Suites Serviced Apartments offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served. Public spaces have free WiFi.

A business centre and meeting rooms are available. A fitness centre, spa services, and tour/ticket assistance are also featured at Travellers Suites Serviced Apartments. Self parking is free.

  • 59 guestrooms or units
  • 11 levels
  • Conference rooms
  • Breakfast available (free)
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • Coffee shop
  • Dining venue
Travellers Suites Serviced Apartments offers 59 air-conditioned accommodations with minibars (stocked with some free items) and a safe. This accommodation offers separate sitting areas. Accommodation at this 4-star hotel has kitchenettes with fridges.

Bathrooms include a shower. This Medan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Dome Eucalypt Spa. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kakatua Cafe
  • Le Chic

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • Lift

More

  • 11 floors

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Travellers Suites Serviced Apartments

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Travellers Suites Hotel
Travellers Suites Hotel Medan
Travellers Suites Medan
Travellers Suites Serviced Apartments Medan
Travellers Suites Serviced Apartments
Travellers Suites Serviced Medan
Travellers Suites Serviced
Travellers Suites Serviced Apartments Hotel
Travellers Suites Serviced Apartments Medan
Travellers Suites Serviced Apartments Hotel Medan

Frequently asked questions

What is the cancellation policy at Travellers Suites Serviced Apartments?

Travellers Suites Serviced Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Travellers Suites Serviced Apartments?

Yep, Travellers Suites Serviced Apartments has a free self car park.

Is there a spa on site at Travellers Suites Serviced Apartments?

Yep, Dome Eucalypt Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Travellers Suites Serviced Apartments have a pool?

Travellers Suites Serviced Apartments has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is Travellers Suites Serviced Apartments family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as rollaway/extra beds in the guestrooms, it's no surprise that Travellers Suites Serviced Apartments is a hit with families.

Is there a free airport shuttle available at Travellers Suites Serviced Apartments?

No, Travellers Suites Serviced Apartments does not offer an airport shuttle service.

Is there a bar or restaurant at Travellers Suites Serviced Apartments?

Yep, you can grab a meal at Travellers Suites Serviced Apartments's onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at Travellers Suites Serviced Apartments?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Travellers Suites Serviced Apartments?

No, pets and service animals are not allowed.

Travellers Suites Serviced Apartments Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 3 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

radsrini

Liked: Room comfort
Disliked: Property conditions & facilities

Not a hotel, this is apartments

Old building, small swimming pool, almost can't enjoy sauna and others facility. Only inside the room you can enjoyed.
Verified review

6/10 Okay

mohd yaser

Liked: Staff & service

Spacious and comfortable

Hotel services was fairly good, but breakfast was not much variety. If possible, serve more local foods
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here Worst hotel in 20 years of travel

The room was dirty blood stains could be seen, no clean sheets or towels, it took 2 hours to check in. When we requested help and clean sheets and towels we were cursed at in Indonesian. I can not believe how I was treated. We we asked to change rooms because the blood stains, the refused, and when I asked to the manager instead the front desk people said they were in a meet when I just heard them talking to the manager. We had to demand service and assistance but it never came in 2 more hours of waiting. We just left for another nearby hotel.
Verified review

6/10 Okay

irdiansyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

memuaskan....dan terjamin

pengalan ketika perpanjangan kamar barang berharga ketinggalan tetapi pihak hotel menemukan barang tersebut dan mengembalikan
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort