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4.0 out of 5

"While the pool area is lovely with 2 pools and a spa set in a tropical garden, the room is musty and claustrophobic. The courtyard is also too narrow ... " More

By a verified traveller on Sun 11 Apr 2021

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Hotel Description

Caloundra Central Apartment Hotel puts you in the center of Sunshine Coast, 2.3 km (1.4 mi) from Moffat Beach and 3.3 km (2 mi) from Shelly Beach. Highlights at this aparthotel include 2 outdoor swimming pools, a spa tub, and a conference center.

You can enjoy an LCD TV with a DVD player, and each apartment features free weekday newspapers, a ceiling fan, and a hair dryer. A minibar provides refreshments, and in-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. Housekeeping is available on request.

This business-friendly aparthotel offers free WiFi in public areas, a garden, and barbecue grills. Additionally, you'll find a kids' swimming pool, a picnic area, and dry cleaning/laundry services.

Attractions within a 15-minute drive of this 4-star Battery Hill aparthotel include Bulcock Beach and Kawana Beach.

Studio, 1 Queen Bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$108* Per night/room 7 Jun. - 8 Jun.

Family House, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Three Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Caloundra Central Apartment Hotel ratings based on 801 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Caloundra Central Apartment Hotel

Everyone (316) Couples (313) Business (1) Family (167)
1 out of 5

Posted by on 23 Apr. 2021

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3 out of 5
While the pool area is lovely with 2 pools and a spa set in a tropical garden, the room is musty and claustrophobic. The courtyard is also too narrow for use or to allow much natural light in. Affordable but uncomfortable accommodation unfortunately.

Posted by on 11 Apr. 2021

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Comment from Hotel Management

26 Apr. 2021 by Alik

Thank you for your review. Unfortunately you booked the cheapest room. Maybe next time you may consider paying a little more and booking a larger room

1 out of 5
I booked a studio apartment which did not meet expectations. It was a small dark room with no outlook. Whilst there was no odour on arrival in the room, when I retired to bed, there was a strong smell of urine which could not be ignored and made sleep impossible. In the morning, I endeavoured to have a shower but there was no hot water in the shower, despite a good hot water supply at the vanity tap. This occurred at three different time intervals and despite twiddling with the temperature control. I could not stay for the two nights booked and left after one night. When I advised the facility of the reasons for my early departure, the manager rang me and asked "what did I want to do about it?" and that the hot water was working. she'd "checked it" and they'll shampoo the mattress !!! No apology extended at all. Was a waste of good money for nothing. he hot water

Posted by on 9 Apr. 2021

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Comment from Hotel Management

17 Apr. 2021 by Manager

Thank you for your review, Sorry you thought you had no hot water although when I checked it there was plenty. We have had no issues with hot water since your stay either. I called you regarding this and did not say as you quote " what did I want to do about it" I asked Is there anything I can do for you, which you replied No. I also did say sorry to you. Maybe next time call reception staff if you have any issues with your room instead of leaving and posting a bad review which is incorrect.

5 out of 5

Posted by on 5 Apr. 2021

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Comment from Hotel Management

17 Apr. 2021 by Manager

Thank you

5 out of 5

Posted by on 4 Apr. 2021

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Comment from Hotel Management

17 Apr. 2021 by Manager

Thank you

1 out of 5
I didn’t like to stink of mould and mustiness, nor the shower head that was so old that it was just a straight jet (like a fire hose) but what I hated the most was the blocked toilet at 4am

Posted by on 8 Mar. 2021

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Comment from Hotel Management

12 Mar. 2021 by Alik

Dear Anonymous Thank you for letting us know that the shower spray was not to your liking. Unfortunately you also mention the blocked toilet you experienced at 4 am. We had a tradesman unblock it and he explained that you had created the blockage at 4 am..... we have not charged you for this. Happy travels

1 out of 5
The pool was nice. Room was very small & basic for the price. It was facing a brick wall. It was dirty & bad shower spray. Staff didn’t want to be there. Paid for 2 nights but only stayed 1 & waiting for refund.

Posted by on 7 Mar. 2021

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Comment from Hotel Management

12 Mar. 2021 by Alik

Thank you for your review. Any early departure by you is between you and Expedia and is governed by the published cancellation policies. As an example, when it rains at the beach some folks may want to pack up and go early... and such examples are why we rely on cancellation policies

3 out of 5
Was not impressed that there wasn’t secure parking available. We were given visitors parking but it was full so we had to park on the street. Business hrs were also conflicting on times open from paperwork to actually reception notice on the counter

Posted by on 2 Mar. 2021

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Comment from Hotel Management

3 Mar. 2021 by Alik

Thank you for your feedback. We have 24 hour live in managers who always have their mobile number on display at the counter.

1 out of 5
The air conditioning was totally inadequate. The freezer did not freeze & fridge was not clean. The bed was uncomfortable & the fittings to the shelf/ desk were bits of timber poorly supported. Totally dissatisfied

Posted by on 28 Feb. 2021

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Comment from Hotel Management

1 Mar. 2021 by Alik

Dearest Anonymous. It is a pity that you did not just approach our friendly helpful front desk staff and they would have happily fixed all your issues on the spot or upgraded you. That is why we have these staff as with AIRBNB there is nobody to approach but with us there is. Our team are disappointed that you failed to approach them

3 out of 5

Posted by on 30 Jan. 2021

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Comment from Hotel Management

17 Feb. 2021 by Alik

Why only 3? Thank you for your revieww

Property Features

As a guest of Caloundra Central Apartment Hotel, you'll find 2 outdoor swimming pools, a spa tub, and a children's pool. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and a garden are also featured at the business-friendly Caloundra Central Apartment Hotel. This 4-star Sunshine Coast aparthotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 3 levels
  • Conference center
  • Dry cleaning
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Brisbane Airport (BNE) (91.4 km / 56.8 mi)

Room Amenities

Caloundra Central Apartment Hotel offers 46 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. LCD televisions are featured in guestrooms. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • LCD television
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 5:00 PM
  • Saturday - Saturday: 8:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 5:00 PM
  • Saturday - Saturday: 8:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 30.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Caloundra Central Apartment Hotel
  • Caloundra Central
  • Caloundra Central Battery Hill
  • Caloundra Central Apartment Hotel Aparthotel
  • Caloundra Central Apartment Hotel Battery Hill
  • Caloundra Central Apartment Hotel Aparthotel Battery Hill

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.