The Chateau Spa & Wellness Resort

5.0 star property
Luxury hotel with 5 restaurants and full-service spa

Choose dates to view prices

Photo gallery for The Chateau Spa & Wellness Resort

Outdoor pool, open 7:30 AM to 9:00 PM, pool umbrellas, pool loungers
Front of property
Premier Room
5 restaurants, breakfast served
Lobby sitting area
Reviews
9.0

Wonderful

Popular amenities

  • Spa
  • Pool
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang, 28750
  • Popular LocationGenting Highlands Premium Outlets46 min drive
  • Popular LocationFirst World Plaza58 min drive
  • Popular LocationGenting SkyWorlds Theme Park60 min drive

Room options

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Blackout curtains
Ceiling fan
Private bathroom
Bidet
  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Premier Room

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Blackout curtains
Ceiling fan
Private bathroom
Bathrobes
  • 35 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
Premium bedding
Private bathroom
  • 60 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Smart TV
2 bedrooms
Blackout curtains
Ceiling fan
Premium bedding
Private bathroom
  • 135 sq m
  • Hill view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Suite, 3 Bedrooms

Highlights

Soundproofed
Air conditioning
Smart TV
3 bedrooms
Blackout curtains
Ceiling fan
Premium bedding
Private bathroom
  • 155 sq m
  • Hill view
  • Sleeps 8
  • 1 King Bed and 4 Single Beds

Jacuzzi Suite

Highlights

Patio
Soundproofed
Private hot tub
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 155 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed

Family Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Smart TV
2 bedrooms
Blackout curtains
Ceiling fan
Premium bedding
Private bathroom
  • 84 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Similar properties

About the area

Bukit Tinggi

A luxury stay in Bukit Tinggi awaits you at The Chateau Spa & Wellness Resort. You'll be within a 10-minute walk of La Santé Spa and 2.1 km (1.3 mi) from Berjaya Hills Botanical Garden. Highlights at this hotel include 5 restaurants, 2 coffee shops/cafes and a full-service spa. .A relaxing visit to La Sante can include Swedish massages, prenatal massages, aromatherapy and reflexology along with access to the mud bath. The restaurant, La Vie, is open for breakfast, lunch and dinner. Le Rouge is the hotel's own pub. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free valet parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class Bukit Tinggi hotel, you'll be 39.3 km (24.4 mi) from Genting SkyWorlds Theme Park.

What's nearby

  • Genting Highlands Premium Outlets - 46 min drive
  • First World Plaza - 58 min drive
  • Genting SkyWorlds Theme Park - 60 min drive
  • Arena of Stars - 60 min drive
  • SkyAvenue - 60 min drive

Getting around

  • Kuala Lumpur Gombak Station - 43 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 65 min drive

Restaurants

  • Paradise Dynasty, Lenu & Canton Paradise - 60 min drive
  • Din Tai Fung - 60 min drive
  • Wan Hoi Yam Cha 云海小聚 - 60 min drive
  • Taiko Ramen - 60 min drive
  • Grandmama's Flavours Of Malaysia - 60 min drive

About this property

The Chateau Spa & Wellness Resort

Luxury hotel with 5 restaurants and full-service spa
The Chateau Spa & Wellness Resort offers its guests a full-service spa, an outdoor pool, and a sauna. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a fitness centre, and spa services are also featured at the luxury The Chateau Spa & Wellness Resort. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bukit Tinggi hotel.

  • 150 guestrooms or units
  • 7 levels
  • 2 buildings
  • 5 dining venues
  • 2 coffee shops
  • Conference rooms
  • Built in 2011
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
The Chateau Spa & Wellness Resort offers 150 accommodations with minibars and a safe. Beds feature premium bedding. Smart televisions come with premium cable channels. Bathrooms include dressing gowns, slippers, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

La Sante has 12 treatment rooms, including rooms for couples. Services include Swedish massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Belle Vue
  • La Assiette
  • La Vie
  • Le Rouge
  • Salon Cigar Lounge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Chateau Spa & Wellness Resort

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts major credit cards, Visa, Mastercard, American Express, Union Pay, Eurocard, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chateau Organic Spa
Chateau Spa Organic
Chateau Spa Organic Bukit Tinggi
Chateau Spa Organic Hotel
Chateau Spa Organic Hotel Bukit Tinggi
The Chateau Spa & Organic Wellness Hotel Bentong District
The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi
The Chateau Spa And Organic Wellness Resort
Chateau Spa Organic Wellness Resort Bukit Tinggi
Chateau Spa Organic Wellness Resort
Chateau Spa Organic Wellness Bukit Tinggi
Chateau Spa Organic Wellness
The Chateau Spa Organic
The Chateau Spa Organic Wellness Resort

Frequently asked questions

What is the cancellation policy at The Chateau Spa & Wellness Resort?

The Chateau Spa & Wellness Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Chateau Spa & Wellness Resort?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at The Chateau Spa & Wellness Resort on 26 May 2024 start from AU$181.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Chateau Spa & Wellness Resort?

Yep, The Chateau Spa & Wellness Resort has a free self car park and free valet parking.

Is there a spa on site at The Chateau Spa & Wellness Resort?

Yep, La Sante is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does The Chateau Spa & Wellness Resort have a pool?

The Chateau Spa & Wellness Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:30 AM to 9:00 PM.

What luxury perks are available at The Chateau Spa & Wellness Resort?

The Chateau Spa & Wellness Resort features a full-service spa, an outdoor pool and 5 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes The Chateau Spa & Wellness Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Chateau Spa & Wellness Resort.

Is there a free airport shuttle available at The Chateau Spa & Wellness Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at The Chateau Spa & Wellness Resort?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Chateau Spa & Wellness Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Chateau Spa & Wellness Resort?

No, pets and service animals are not allowed.

The Chateau Spa & Wellness Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 120 out of 186 reviews" "
Rating 8 - Good. 46 out of 186 reviews" "
Rating 6 - Okay. 12 out of 186 reviews" "
Rating 4 - Poor. 5 out of 186 reviews" "
Rating 2 - Terrible. 3 out of 186 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room design was poor and maintenance was significantly lacking. Basic maintenance had not been done.
Stayed 5 nights in Nov 2023

10/10 Excellent

Kala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hope they continue maintaining the place
Stayed 1 night in Aug 2023

10/10 Excellent

terence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice to relax
Stayed 1 night in Jun 2023

8/10 Good

Hui Zhi

Stayed 1 night in Jun 2023

4/10 Poor

Kar Wein

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Specifically booked the Jacuzzi suite to enjoy the Jacuzzi but the Jacuzzi is not well maintained. Can’t even use the jacuzzi for more than 10 minutes and we had to manually add the water from the toilet due to the water flow is not strong enough because there is leakage in the Jacuzzi. The duty manager did not offer anything for future trip or solution to compensate the bad experience.
Stayed 1 night in Apr 2023

10/10 Excellent

Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

WEI MIN

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Mohd azlin

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property,suggest to all
Stayed 2 nights in Nov 2022

10/10 Excellent

Peng Chon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is very polite and helpful. The surrounding is lack of activities and close too early.
Stayed 1 night in Jul 2022

8/10 Good

SIOK PEIK

Stayed 1 night in May 2022