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Grand Mercure Batam Centre

Luxury hotel with full-service spa and fitness centre

Where to?

Dates

December 2025

January 2026

Outdoor pool, open 6:00 AM to 6:00 PM, pool loungers

Breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Pool
Spa
Breakfast available
Parking included
Room service

includes taxes & fees

4 Jan - 5 Jan 2026

Explore the area

Jalan Raja H Fisabilillah Teluk Tering, Kecamatan Batam Kota, Batam, 29461

Place, Mega Mall
‪18 min walk‬
Place, Batam Centre Ferry Terminal
‪18 min walk‬
Place, Batam Centre
‪18 min walk‬
Airport, Batam Batu Besar (BTH-Hang Nadim)
‪13 min drive‬

Room options

Deluxe Room, 2 Single Beds, City View

Highlights

Individually furnished

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Renovated in 2025

Separate bedroom

Blackout curtains

30 sq m
1 bedroom
City view
Sleeps 3
2 Twin Beds

Deluxe Room, 1 King Bed, City View

Highlights

Individually furnished

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Renovated in 2025

Separate bedroom

Blackout curtains

30 sq m
1 bedroom
City view
Sleeps 3
1 King Bed

Superior Room, 2 Single Beds, City View

Highlights

Individually furnished

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Renovated in 2025

Separate bedroom

Blackout curtains

40 sq m
1 bedroom
City view
Sleeps 3
2 Twin Beds

Deluxe Suite, 1 Double Bed, City View

Highlights

Separate sitting area

Individually furnished

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Renovated in 2025

Separate bedroom

64 sq m
1 bedroom
City view
Sleeps 3
1 Double Bed

Executive Room, 1 King Bed, City View

Exceptional

Highlights

Individually furnished

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Renovated in 2025

Separate bedroom

Blackout curtains

43 sq m
1 bedroom
City view
Sleeps 3
1 King Bed

Superior Room, 1 King Bed, City View

Highlights

Individually furnished

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Renovated in 2025

Separate bedroom

Blackout curtains

30 sq m
1 bedroom
City view
Sleeps 3
1 King Bed

About the area

Batam

A luxury stay in the heart of Batam awaits you at Grand Mercure Batam Centre. Within a 30-minute stroll, you'll find Batam Centre Ferry Terminal and Batam Centre. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include hot stone massages and body scrubs along with aromatherapy and reflexology. The restaurant, Ambrosia All Day Dining, serves international cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Batam hotel include Mega Mall and Batam Sign.

What's nearby

Mega Mall - 18 min walk - 1.6 km
Batam Centre Ferry Terminal - 18 min walk - 1.6 km
Batam Centre - 18 min walk - 1.6 km
Batam Center Shopping Area - 18 min walk - 1.6 km
Maha Vihara Duta Maitreya Buddhist Temple - 19 min walk - 1.6 km

Getting around

Batam Batu Besar (BTH-Hang Nadim) - 22 min drive

Restaurants

‪Love Seafood Restaurant - ‬6 min walk
‪Golden Lamian - ‬6 min walk
‪Bamboe Cafe & Restaurant - ‬12 min walk
‪Kopitiam Mentari Batam Centre - ‬8 min walk
‪Bandoeng Resto - ‬5 min walk

About this property

Grand Mercure Batam Centre

Luxury hotel with full-service spa and fitness centre

Grand Mercure Batam Centre offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

The luxury Grand Mercure Batam Centre also features a children's pool, a garden, and concierge services. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Self parking is free. A complete renovation of Grand Mercure Batam Centre was completed in June 2025.

Smoking is allowed in designated areas at this 5-star Batam hotel.

230 guestrooms or units

16 levels

Poolside lounge chairs

Breakfast available (surcharge)

Dry cleaning

Front desk (24 hours)

Storage area for luggage

Front desk safe

Concierge

Wedding services available

Garden

Computer for guest use

Television in lobby

Bellhop

Lift

Smoking in designated areas

Locker space

Bar or lounge

Bar by the pool

Dining venue

Grand Mercure Batam Centre offers 230 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. This Batam hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Pool
Spa
Parking included
Free WiFi

includes taxes & fees

23 Dec - 24 Dec

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Ferry terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Free secured, uncovered self parking on site

Food and drink

Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 250,000 for adults and IDR 125,000 for children
A bar/lounge
A poolside bar
A restaurant
Couples/private dining

Restaurants on site

Ambrosia All Day Dining
Celeste Cafe & Lounge

Things to do

18-hole adjacent golf course
Children's pool
Full-service spa
Gym
Outdoor pool
TV in common areas

Family friendly

Baby toys
Children's games
Children's pool
Children's toys
In-room cot
Outdoor pool
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Lockers
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Wedding services

Business services

Computer station

Outdoors

Dock
Garden
Pool loungers

Full-service spa

3 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Hot stone massages
In-room massages
Manicures/pedicures
Reflexology
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Hardwood flooring in room
Lever door handles
Lift (90 centimetre wide door)
Smooth flooring in public areas
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

16 floors
Ballroom
Banquet hall
Designated smoking areas
Reception hall
Renovated entire property - June 2025

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Food and drink

24-hour room service
Free bottled water

Air conditioning
Connecting rooms available
Desk
Desk chair
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g. directions)

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Grand Mercure Batam Centre

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for IDR 500000.0 per night.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately IDR 250000 for adults and from IDR 125000 for children
Airport shuttle fee: IDR 195000 per vehicle (one-way, maximum occupancy 4)
Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Pool access available from 6:00 AM to 6:00 PM
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Mercure Batam Centre Batam

Grand Mercure Batam Centre Hotel

Grand Mercure Batam Centre BATAM

Grand Mercure Batam Centre Hotel BATAM

Frequently asked questions

Is parking available at Grand Mercure Batam Centre?

Yep, Grand Mercure Batam Centre has a free self car park.

How much does it cost to stay at Grand Mercure Batam Centre?

As of 11 Dec 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Batam Centre on 4 Jan 2026 start from AU$113.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Grand Mercure Batam Centre?

The closest beach to Grand Mercure Batam Centre is Nongsa Beach (8.6 km).

Is there a spa on site at Grand Mercure Batam Centre?

Yep, there is an onsite spa at Grand Mercure Batam Centre. You'll enjoy heaps of services like body scrubs and hot stone massages.

Does Grand Mercure Batam Centre have a pool?

Grand Mercure Batam Centre has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 6:00 AM to 6:00 PM.

What makes Grand Mercure Batam Centre a romantic place to stay?

Couples spa treatments and poolside dining, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Grand Mercure Batam Centre.

Is Grand Mercure Batam Centre family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Grand Mercure Batam Centre is a hit with families.

Does Grand Mercure Batam Centre serve breakfast?

Sure does, buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and weekends between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Grand Mercure Batam Centre?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Mercure Batam Centre?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Mercure Batam Centre?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Grand Mercure Batam Centre?

No, pets and service animals are not allowed.

Is there a golf course on site at Grand Mercure Batam Centre?

There is a golf course next to Grand Mercure Batam Centre.

Grand Mercure Batam Centre Reviews

9.0

Wonderful

9.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

2/10 Terrible

Boon Cheong

12 Sept 2025

Stayed 1 night in Aug 2025

4/10 Poor

Boon Cheong

12 Sept 2025

Liked: Cleanliness, property conditions & facilities

Imposition of deposit when past few times don’t have. Room not ready. Soundproofing not good.

Stayed 1 night in Sep 2025

10/10 Excellent

Zy

Travelled with partner

7 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and staff is courteous

Stayed 2 nights in Sep 2025

8/10 Good

子琦

24 Aug 2025

Stayed 1 night in Aug 2025

10/10 Excellent

Jeslyn

1 Aug 2025

Stayed 1 night in Jul 2025

8/10 Good

Saimon

13 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

10/10 Excellent

Khairunnisa

Travelled with partner

7 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Brand new hotel in Batam. Staff were helpful and friendly. Rooms were clean. Would be better if the pools were heated.

Stayed 2 nights in Jun 2025

10/10 Excellent

Lee

Travelled with family

22 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The stay was a pleasant one with friendly and helpful staffs. The room is clean and spacious. My family enjoy the stay.

Stayed 1 night in Jun 2025

10/10 Excellent

Sophia

Travelled with family

22 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meeting expectations

I generally prefer to stay at international chain hotels when I travel, as they offer a consistent standard of service and quality no matter where I am—and this hotel certainly lived up to those expectations. From the moment I stepped into the lobby, I was impressed by the stunning and thoughtfully designed interior. The décor is modern, tasteful, and exudes a sense of quiet luxury. The hotel is relatively new, and everything from the furnishings to the amenities feels fresh and well-maintained. My room was cosy and comfortable, with a great bed that ensured a restful night’s sleep. I appreciated the little touches—soft linens, ambient lighting, and a well-appointed bathroom. What truly made the stay outstanding, though, was the service. The staff here are genuinely warm, polite, and attentive. From the front desk to the restaurant team, everyone made me feel welcome and well taken care of. They were always ready to assist with a smile, which added a very personal touch to my stay. Breakfast was another highlight. The spread was extensive, with both local and international options, freshly prepared and beautifully presented. There was something for everyone—from hearty hot dishes to lighter, healthy choices. Overall, this hotel ticked all the right boxes for me. Excellent service, beautiful interiors, a comfortable room, and a generous breakfast—it’s everything I look for in a stay. I wouldn’t hesitate to return.

Stayed 2 nights in Jun 2025

10/10 Excellent

Boon Cheong

9 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very well designed, customer orientated hotel.

Stayed 1 night in Jun 2025

8/10 Good

Priscilla

Travelled with family, Travelled with partner

8 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was perfect except that the swimming pool is a bit small so it look crowded. On the 1st night at around 11plus there was a power failure in our hotel room for multiple time, after waiting for abt 20 min, my husband & I wanted to go down to the lobby to check cos I tried to called the reception 2 to 3 times but no response. The lift is not working as the whole floor have no power at all not even the staff lift & the stair case door was only accessable on one side so not sure if we can exit on the lobby level or can we go back to our hotel room if we cannot exit, just when my husband have to go down the stairs the power came back. I immediately called the reception. The staff just comment that there was power unstable but the power tripped still continue. Then after a while only our room power is still down. My husband decide to go down to the reception to inform cos we are going to sleep but could not due to the power failuer incident. Finally the power was back & the hotel send their engineer to the room to verify but the power was fine by then.Both my husband & I could not went back to sleep after the incident. The buffet breakfast taste was nice & there are a wide variety of food. We really like everything of the hotel & understand it's still new, so there are still room for improvement. We will still come back to stay again. Thank you.

Stayed 2 nights in Jun 2025

10/10 Excellent

Moe

6 June 2025

Stayed 3 nights in May 2025

10/10 Excellent

Moe

6 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing brand nee stayed here from Canada and up to par with the brand

Stayed 1 night in May 2025

10/10 Excellent

Saaria

Travelled with family

3 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4 day young hotel.. brand new. Got it at promo price for a deluxe twin room. Will definitely come back for my next visit to Batam. Only thing didn't get to experience the massage and spa as they were short handed. Otherwise, everything is perfectly fine.

Stayed 1 night in May 2025

8/10 Good

Wan Ka

Business traveller

11 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip in Batam

very comfortable hotel, staffs are friendly and helpful. However the gym close a bit early at 8pm.

Stayed 4 nights in Sep 2025

10/10 Excellent

JIHWAN

14 June 2025

Stayed 1 night in Jun 2025

Grand Mercure Batam Centre

Photo gallery for Grand Mercure Batam Centre

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Highlights

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Highlights

View all photos for Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View

Highlights

View all photos for Deluxe Suite, 1 Double Bed, City View

Deluxe Suite, 1 Double Bed, City View

Highlights

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

Highlights

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Highlights

About the area

Batam

What's nearby

Getting around

Restaurants

About this property

Grand Mercure Batam Centre

Similar properties

Four Points by Sheraton Batam

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Reviews

Grand Mercure Batam Centre Reviews

Wonderful

9.8/10

9.4/10

8.6/10

9.6/10

9.0/10

Reviews

2/10 Terrible

Boon Cheong

Boon Cheong

4/10 Poor

Boon Cheong