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Novotel Basel City

Property class: 4

Photo gallery for Novotel Basel City

A modern lobby with a reception desk, seating area, and a large circular rug.
A gym with treadmills, weight machines, and exercise balls.
A modern bar area with seating and a well-stocked bar.
An outdoor seating area with sofas, chairs, and tables, surrounded by greenery and a building facade.
A modern hotel lobby with a bar area, seating arrangements, and a large window providing natural light.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$243
includes taxes & fees
21 Nov - 22 Nov

Explore the area

View map
Grosspeterstrasse 12, Basel, BS, 4052
  • Place, Basel University
    ‪2 min walk‬
  • Place, Basel Art Museum
    ‪15 min walk‬
  • Place, Basel Zoo
    ‪17 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪9 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds (Next)

A hotel room with two beds, a desk, a TV, and a window with curtains.

Twin Room, 2 Single Beds (Next)

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Family Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(49 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

A hotel room with a large bed, a desk, a TV, and a lamp.

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About the area

Basel

Novotel Basel City puts you in the heart of Basel, steps from Basel University and within a 10-minute stroll of Heiliggeistkirche. Highlights at this hotel include a restaurant and dryers. .At the hotel's own lounge bar, you can stop for a drink. 2066 square feet (192 square metres) of event facilities include 5 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 10 AM. There's also the convenience of self parking. .Sights within a 15-minute walk of this Sankt Alban hotel include BIS Tower and Via Gottardo.

What's nearby

  • Basel University - 2 min walk - 0.2 km
  • Basel Art Museum - 15 min walk - 1.3 km
  • Basel Zoo - 17 min walk - 1.4 km
  • Basler Muenster - 18 min walk - 1.5 km
  • St. Jakobshalle - 2 min drive - 2.1 km

Getting around

  • Basel SBB Station - 10 min walk
  • Bhfeingang Gundeldingen Tram Stop - 14 min walk
  • Basel (BSL-EuroAirport) - 23 min drive

Restaurants

  • ‪Thai Square - ‬8 min walk
  • ‪Peng Dumplings - ‬9 min walk
  • ‪La Manufacture - ‬6 min walk
  • ‪Pizzeria Gundeli Casino - ‬8 min walk
  • ‪Alte Post - ‬9 min walk

About this property

Novotel Basel City

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2066 square feet (192 square metres) and includes conference space. A fitness centre, a library, and multilingual staff are also featured at the business-friendly Novotel Basel City. For a fee, parking is available.

This 4-star Basel hotel is smoke free.

  • 145 guestrooms or units
  • 5 levels
  • 2066 sq ft of conference space
  • 192 sq. m of conference space
  • Built in 2014
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Basel City offers 145 accommodations with a safe and complimentary bottles of water. 42-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers and hairdryers. This Basel hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 26 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: CHF 31 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Playground
  • TV in common areas

Family friendly

  • Children's toys
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,066 square feet of conference space
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Hand-held showerhead
  • Handrails in stairways (103 centimetre high)
  • Height-adjustable showerhead
  • Lift (88 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (77 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Dryer
  • Electrical adapters
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 31 per person
  • Self-parking fee: CHF 26 per night
  • Pet fee: CHF 20 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Basel City
Novotel Hotel Basel City
Novotel Basel City Hotel
Novotel Basel City Hotel
Novotel Basel City Basel
Novotel Basel City Hotel Basel

Frequently asked questions

What is the cancellation policy at Novotel Basel City?

Novotel Basel City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Basel City?

As of 4 Nov 2026, prices found for a 1-night stay for 2 adults at Novotel Basel City on 21 Nov 2026 start from AU$243, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Basel City?

Yep, Novotel Basel City has a self car park for CHF 26 per night. A self car park is also available, for a fee.

Are there any beaches close to Novotel Basel City?

The closest beach to Novotel Basel City is Plage de Huningue (5.1 km).

Does Novotel Basel City serve breakfast?

Sure does, buffet breakfast is available daily from 7:00 AM to 10 AM.

Is there a free airport shuttle available at Novotel Basel City?

No, Novotel Basel City does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Basel City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Novotel Basel City?

Check-in begins at 2:00 PM. Check-out time is noon.

Novotel Basel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 501 out of 847 reviews
Rating 8 - Good. 266 out of 847 reviews
Rating 6 - Okay. 60 out of 847 reviews
Rating 4 - Poor. 11 out of 847 reviews
Rating 2 - Terrible. 9 out of 847 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The usual high std at the Novotel hotel restaurant was very good and the staff were very friendly Free public transport card was great
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very good, clean and excellent breakfast buffet
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! The breakfast was good, and we felt very welcome here. A good thing the breakfast was free for the kids! Thank you for the stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for staying in Basel - would definitely recommend and stay here again. Within walking distance or tram to city centre. Shops/cafe/bakery within 5 minutes if you don't want to have breakfast in hotel. Great stay and will definitely return 👌
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Family stay
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and understanding. Room and amenities were great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent with great staff and location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good experience
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a one night stay at this hotel. The room and the bathroom were super clean. The staff was also kind and helpful. The hotel provides a Basel card which means you can use transportation free within the city. The hotel is located on Grosspeterstrasse where you can easily find the tram stop and go anywhere you want with public transport. I highly recommend this hotel to the tourists who want to explore this beautiful city.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Great location,
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
everything is prefect, the breakfast was really good, the staffs was nice
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean and tidy hotel
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Amenities
Nice hotel and breakfast
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were supportive, and the service was brilliant
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff were so friendly and supportive
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Amenities
Nice hotel
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Greatstaffahe ohh
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All standard options available for breakfast. Close to tram stop
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked here after abandoning our apartment air BnB in the heatwave as we needed some air con. The hotel was very clean, very comfortable, the staff were very friendly, the coffee machine in the room was nice, spacious bathroom. We just found the restaurant didn’t have something we would all eat as a family with kids. It’s just a short walk to the tram stop as well to get into the centre of town. Would stay again if we came back to Basel.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Room was Good, found the restaurant / room service menu very limited. Staff were fantastic!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking and electric charging have to pay for severely. Pillows and bed not very comfortable.other than that, great location and in good condition.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and tidy. Very relaxing!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location was key for all 13 of our party to stay here ,Rooms was top notch ,staff was freindly and very helpful,breakfast was spot on .
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely, great location and amenities.
Stayed 3 nights in Jul 2023