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Hotel Metropol Basel

Property class: 4

Photo gallery for Hotel Metropol Basel

A hotel entrance with a staircase leading up to the door, a red car parked in front, and a building with a 'metropol' sign.
Creator video
A modern hotel lobby with a reception desk, seating areas, and a visible staircase.
A modern hotel lobby with seating areas, a reception desk, and large windows offering views of the outdoors.
A hotel room with a large bed, two bedside lamps, a small table with a plant, a blue pillow, and a phone on the nightstand.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available
The current price is AU$233
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Elisabethenanlage 5, Basel, 4002
  • Place, Basel Zoo
    ‪6 min walk‬
  • Place, Basler Muenster
    ‪12 min walk‬
  • Place, Marktplatz
    ‪15 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪8 min drive‬

Room options

View all photos for Standard Twin Room

A hotel room with a bed, two chairs, a desk, a television, and a window with curtains.

Standard Twin Room

8.6 out of 10
Excellent
(47 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

A hotel room with a bed, bedside table, lamp, chair, and a desk with a chair.

Standard Single Room

9.8 out of 10
Exceptional
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Double Room

A hotel room with two beds, a small table with a plant, two wall-mounted lamps, and a large window with curtains.

Comfort Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Comfort Twin Room

A hotel room with a bed, desk, chair, television, and a minibar.

Comfort Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

A hotel room with a large bed, two chairs, a desk, and a television.

Standard Triple Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

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About the area

Basel

Hotel Metropol Basel places you in the centre of Basel, within just a 15-minute stroll of Basel Zoo and Basler Muenster. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 4-property class Sankt Alban hotel include Marktplatz and Congress Center Basel.

What's nearby

  • Basel Zoo - 6 min walk - 0.6 km
  • Basel University - 9 min walk - 0.8 km
  • Basel Art Museum - 11 min walk - 0.9 km
  • Basler Muenster - 12 min walk - 1.1 km
  • Marktplatz - 15 min walk - 1.3 km

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • Basel (BSL-EuroAirport) - 23 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Kaffeemacher - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪tibits Gundeli - ‬5 min walk

About this property

Hotel Metropol Basel

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hotel Metropol Basel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Basel hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 8 levels
  • Built in 1980
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Metropol Basel offers 46 accommodations with a safe and free newspapers. Beds feature memory foam mattresses. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Airport shuttle on request
  • Onsite parking available only on request
  • Covered parking on site (CHF 35 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CHF 20 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 1 building
  • 8 floors
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Hotel Euler, Centralbahnplatz 14, 4051 Basel]
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel Euler, Centralbahnplatz 14, 4051 Basel]
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 35 per pet, per night
  • Maximum 2 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 20 for adults and from CHF 10 for children
  • Covered self-parking fee: CHF 35 per night (in/out privileges)
  • Pet fee: CHF 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel

Frequently asked questions

What is the cancellation policy at Hotel Metropol Basel?

Hotel Metropol Basel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Metropol Basel?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Metropol Basel on 15 Nov 2026 start from AU$233, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Metropol Basel?

Yep, Hotel Metropol Basel has a covered self car park with in/out privileges for CHF 35 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Hotel Metropol Basel?

The closest beach to Hotel Metropol Basel is Plage de Huningue (4.7 km).

What makes Hotel Metropol Basel a romantic place to stay?

A lounge bar, plus memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hotel Metropol Basel.

Does Hotel Metropol Basel serve breakfast?

Sure does, buffet breakfast is available on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Metropol Basel?

No, Hotel Metropol Basel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Metropol Basel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Metropol Basel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Metropol Basel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 359 out of 762 reviews
Rating 8 - Good. 301 out of 762 reviews
Rating 6 - Okay. 66 out of 762 reviews
Rating 4 - Poor. 26 out of 762 reviews
Rating 2 - Terrible. 10 out of 762 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a delicious breakfast, and wonderful staff. We liked everything about our stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and room clean and tidy. Staff very friendly and helpful. Perfectly placed a few yards from the SBB station with the gift of a free transport pass from the hotel making all city sites very accessible.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful reception staff and quiet room
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was EXCEPTIONAL and the property nicely located to the Basel Train Station and excellent food and drink restaurants.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Perfect location, my room was clean and quiet. Friendly staff. Lovely city!
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Not a 4 star, but convenient to the trains and buses. Not bad for the price paid.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, good breakfast, helpful staff.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some areas a bit tired, but overall good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was not as good air conditioning. Bed very comfortable
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kim was very nice and welcoming. She has a lot of patience towards customers.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

clean room and stair, nice staff,good location
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff courteous.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff and good room. Would sttay there again. Very near train station.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and central location for visits to places of interest in Basel. Adequate breakfast. Ineffective air-conditioning in rooms.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We were only staying one night and chose it because of proximity to both train station and airport bus stop - less than 5 minutes walk. The hotel entrance is shared with another hotel so not immediately obvious. The room was clean and comfortable and the continental breakfast had all the usual options.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel imperfectly adequate for a short stay. The highlight was the staff. Every person was so helpful and friendly. The rooms are a bit dated but clean and a comfortable bed.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly and helpful staff at reception.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy for Basel SBB station and bus to the airport
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Statyed for a night after late night flight. Everything was perfect! Perfect option for overnight stay if you have an early morning train to catch.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception staff !!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 4 star hotel,100 meters from the train station excellent breakfast, very clean and comfy room.
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

The hotel is ok, the rooms are spacious and clean. However the staff is very loud
Stayed 1 night in Dec 2025