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GAIA Hotel Basel - the sustainable hotel

Property class: 4

Photo gallery for GAIA Hotel Basel - the sustainable hotel

A multi-story hotel with a classic European architectural style, featuring a prominent corner entrance and multiple balconies.
A street view with a building labeled "GAIA" and a construction crane in the distance.
A modern bathroom with a shower, a bathtub, and a unique water feature.
A modern living room with a glass coffee table, leather sofas, and a large window with curtains.
A spacious restaurant with wooden furniture, hexagonal patterned flooring, and large windows allowing natural light.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
The current price is AU$374
includes taxes & fees
8 Nov - 9 Nov

Explore the area

View map
Centralbahnstrasse 13-15, Basel, 4002
  • Place, BIS Tower
    ‪3 min walk‬
  • Place, Basel Zoo
    ‪8 min walk‬
  • Place, Basel Art Museum
    ‪12 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪9 min drive‬

Room options

View all photos for Economy Single Room, 1 Single Bed

A hotel room with a bed, a desk with a chair, a TV, a framed picture on the wall, and a lamp.

Economy Single Room, 1 Single Bed

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Twin Room, 1 Bedroom

A hotel room with a bed, a chair, a small table, and a desk with a lamp and flowers.

Comfort Twin Room, 1 Bedroom

9.6 out of 10
Exceptional
(60 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds

A hotel room with a bed, bedside table, lamp, and a painting on the wall.

Superior Twin Room, 2 Single Beds

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

A modern hotel room with a bed, a red accent wall, a seating area with a red chair, and a view into the adjacent room.

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Basel

At GAIA Hotel Basel - the sustainable hotel you'll be within steps of Via Gottardo and BIS Tower. Highlights at this hotel include a complimentary breakfast, a full-service spa and a bar/lounge. .A pampering day can include deep-tissue massages, hot stone massages and reflexology along with access to the sauna. 775 square feet (72 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Sankt Alban hotel include Offene Kirche Elisabethen and Basel University.

What's nearby

  • BIS Tower - 3 min walk - 0.3 km
  • Basel Zoo - 8 min walk - 0.7 km
  • Basel University - 9 min walk - 0.8 km
  • Basel Art Museum - 12 min walk - 1.1 km
  • Basler Muenster - 14 min walk - 1.2 km

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • Basel (BSL-EuroAirport) - 24 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Kaffeemacher - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪tibits Gundeli - ‬6 min walk

About this property

GAIA Hotel Basel - the sustainable hotel

GAIA Hotel Basel - the sustainable hotel offers its guests a full-service spa and a sauna. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 775 square feet (72 square metres) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly GAIA Hotel Basel - the sustainable hotel. For a fee, parking is available.

This 4-star Basel hotel is smoke free.

  • 86 guestrooms or units
  • Conference rooms
  • 775 sq ft of conference space
  • 72 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
GAIA Hotel Basel - the sustainable hotel offers 86 accommodations with free minibar items and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
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The price is AU$211
includes taxes & fees
12 Nov - 13 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 23 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10 AM on weekdays and 7 AM to noon on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 775 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per day
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 100.0 per night.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 23 per day
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Gaia Hotel Basel
Gaia Basel

Frequently asked questions

What is the cancellation policy at GAIA Hotel Basel - the sustainable hotel?

GAIA Hotel Basel - the sustainable hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at GAIA Hotel Basel - the sustainable hotel?

As of 4 Nov 2026, prices found for a 1-night stay for 2 adults at GAIA Hotel Basel - the sustainable hotel on 8 Nov 2026 start from AU$374, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at GAIA Hotel Basel - the sustainable hotel?

Yep, GAIA Hotel Basel - the sustainable hotel has a self car park for CHF 23 per day. A self car park is also available, for a fee.

Are there any beaches close to GAIA Hotel Basel - the sustainable hotel?

The closest beach to GAIA Hotel Basel - the sustainable hotel is Plage de Huningue (4.8 km).

Is there a spa on site at GAIA Hotel Basel - the sustainable hotel?

Yep, there is an onsite spa at GAIA Hotel Basel - the sustainable hotel. You'll enjoy services like hot stone massages.

What makes GAIA Hotel Basel - the sustainable hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at GAIA Hotel Basel - the sustainable hotel.

Does GAIA Hotel Basel - the sustainable hotel serve breakfast?

Yeah, visitors love the free buffet brekkie here! Served on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and noon, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at GAIA Hotel Basel - the sustainable hotel?

No, GAIA Hotel Basel - the sustainable hotel does not offer an airport shuttle service.

What time are check-in & check-out at GAIA Hotel Basel - the sustainable hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at GAIA Hotel Basel - the sustainable hotel?

Furry friends are welcome at GAIA Hotel Basel - the sustainable hotel, with food and water bowls on offer.

GAIA Hotel Basel - the sustainable hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 636 out of 760 reviews
Rating 8 - Good. 93 out of 760 reviews
Rating 6 - Okay. 18 out of 760 reviews
Rating 4 - Poor. 5 out of 760 reviews
Rating 2 - Terrible. 8 out of 760 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located to public transportation or walking to many nearby sights and areas.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful staff, wonderful breakfast and two full bathrooms in our family room!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good experience overall!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is what makes the difference at the Gaia. Centrally located adjacent to the train station. Would happily stay here again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent in all aspects. Super clean super comfortable and easy to get to the town using the public transport, “trams are just across the street. Very convenient shops next to the hotel . Perfect place to stay when visiting Basel .
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing and the room was great! Great place across from the SBB station and near shopping.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient and members of the hotel staff were courteous and extremely helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and location for our family of three. The staff was helpful and communicative. The breakfast was excellent. We also had air conditioning - a plus in July!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic location right across from the train station. Staff was lovely upon our arrival. Checked us into rooms right away. Rooms were great and very comfortable with lots of amenities - slippers, housecoats, prosecco! Breakfast was fantastic. A beautiful hotel and incredibly lovely staff! Would stay again for sure.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is wonderful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the early check in, we had just hoped to drop off our luggage. Great location, beautiful breakfast room and breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so accommodating. We would love to stay there again. The room was very comfortable and it came with breakfast. The location is incredibly convenient to the trains and tram. Some great restaurants in the area.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing location to the train station. It was the perfect base for exploring and the staff and hotel was lovely too. And an amazing free breakfast in a beautiful room
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Excellent staff support! The included breakfast was superb! Excellent location across the street from the train station and a short walk to their excellent zoo. I rarely write reviews of where we stay but the GAIA deserves proper recognition!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location across from the train station. The complimentary mini bar was appreciated. We loved the beautiful breakfast room and delicious food. Welcoming, helpful staff!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was spacious and well decorated. Location was close to the train station and transit was convenient to Old Town. Wish we could have stayed longer.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot just over the road from the station. Supermarket next door and in the station. Staff are excellent and very helpful. Explained everything I needed to know at check in. Basel card was brilliant used it on the trams a lot. Great breakfast, even got gluten free bread. Good range of things. Very quiet hotel, bed was excellent. Had a great stay here and would highly recommend.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent location and friendly staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. Very friendly and helpful. They went out of their way to help us. The breakfast was wonderful. Close to transport
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Gorgeous hotel! Lovely accommodations
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were excellent. They were very friendly and helpful. The room was small, but clean. The breakfast was very good and served in a very nice atmosphere. The train station was across the road and a small grocery store was next to the hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were friendly and helpful. The beverages and snacks in the room were complimentary. We were offered bottled water and snacks upon checkout which was a nice surprise. Buffet breakfast had a variety of food/drinks to choose, Location is excellent, right across the Basel SBB train station.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rooms.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay! Hotel was great location and staff very helpful and friendly! The continental breakfast was also very good ! Would come again !
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It was a great time there!
Stayed 1 night in Nov 2025