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Hilton York

4.0 star property
Hotel with a restaurant, a short walk to Shambles

Photo gallery for Hilton York

Restaurant
Double Guest Room with Balcony and Tower View
Double Guest Room with Balcony and Tower View
Meeting facility
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
The current price is AU$178
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
1 Tower Street, York, England, YO1 9WD
  • Jorvik Viking Centre
    ‪2 min walk‬
  • Shambles
    ‪3 min walk‬
  • York Minster
    ‪8 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪49 min drive‬

Room options

View all photos for Double Room with Sofa bed

Double Room with Sofa bed | Living area

Double Room with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Two Double Bed Guest Room

Two Double Bed Guest Room

Two Double Bed Guest Room

8.2 out of 10
Very good
(27 reviews)

Highlights

Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed with Sofa bed

Premium Suite, 1 King Bed with Sofa bed

Premium Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Connecting rooms available
Smart TV
Sofa bed
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Guest Room

Double Guest Room

Double Guest Room

8.6 out of 10
Excellent
(42 reviews)

Highlights

Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Guest Room with Balcony and Tower View

Double Guest Room with Balcony and Tower View

Double Guest Room with Balcony and Tower View

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony or patio
Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Double Room

Accessible Double Room

Accessible Double Room

7.6 out of 10
Good
(7 reviews)

Highlights

Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for King Guest Room with Tower View

King Guest Room with Tower View

King Guest Room with Tower View

8.8 out of 10
Excellent
(13 reviews)

Highlights

Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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Holiday Inn Express York by IHG

York
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,000 reviews
The price is AU$148
includes taxes & fees
31 Aug - 1 Sept
Holiday Inn Express York by IHG

About the area

York

At Hilton York you'll be within just a 5-minute stroll of Shambles and within 15 minutes of York Minster. Highlights at this hotel include a restaurant and in-room Smart TVs. .The restaurant, Towers Restaurant, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 4331 square feet (402 square metres) of event facilities include 8 meeting rooms and conference space. Additionally, you'll find a gym and Wi-Fi in public areas. Each morning English breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 30-minute walk of this 4-property class City Centre hotel include University of York and York Racecourse.

What's nearby

  • Jorvik Viking Centre - 2 min walk - 0.2 km
  • York City Walls - 2 min walk - 0.2 km
  • Shambles - 3 min walk - 0.3 km
  • York Christmas Market - 3 min walk - 0.3 km
  • York Minster - 8 min walk - 0.7 km

Getting around

  • York Station - 13 min walk
  • Leeds (LBA-Leeds Bradford) - 56 min drive

Restaurants

  • ‪Caffè Nero - ‬3 min walk
  • ‪Cresci Pizzeria - ‬4 min walk
  • ‪The Stone Roses Bar - ‬3 min walk
  • ‪The Lowther - ‬3 min walk
  • ‪Lil’s Bar And Bistro - ‬4 min walk

About this property

Hilton York

Hotel with a restaurant, a short walk to Shambles
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 4331 square feet (402 square metres) and includes conference space. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hilton York. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

  • 131 guestrooms or units
  • 4 levels
  • 4331 sq ft of conference space
  • 402 sq. m of conference space
  • Built in 1986
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton York offers 131 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Similar properties

Exterior

Hampton by Hilton York Piccadilly

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,210 reviews
The price is AU$175
includes taxes & fees
31 Aug - 1 Sept
Hampton by Hilton York Piccadilly

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Towers Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,331 square feet of conference space
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Handrails in stairways (96 centimetre high)
  • Lift (106 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Fee for wireless Internet in public areas: GBP 14.99 (rates may vary)
  • Covered self-parking fee: GBP 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Frequently asked questions

What is the cancellation policy at Hilton York?

Hilton York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton York?

As of 23 Aug 2025, prices found for a 1-night stay for 2 adults at Hilton York on 31 Aug 2025 start from AU$177.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton York?

Yep, Hilton York has a covered self car park for GBP 30.00 per day. Onsite parking is limited.

What makes Hilton York a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton York.

Does Hilton York serve breakfast?

You bet, our travelers can't get enough of the English breakfast here! Offered daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hilton York?

No, Hilton York does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton York?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton York?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hilton York?

No, only service animals are allowed.

Hilton York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 457 out of 1003 reviews
Rating 8 - Good. 279 out of 1003 reviews
Rating 6 - Okay. 154 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff great location
Stayed 2 nights in Apr 2025

8/10 Good

Hao

Liked: Cleanliness, amenities, property conditions & facilities
Good stay at the hotel, the staff are very friendly and helpful, the hotel is centrally located, very clean and quiet; bed and sofa are comfortable, everything in the room are good except the coffee bar area, which is small and the board above the area is low, you have to be very careful to avoid it hitting your head.
Stayed 2 nights in May 2025

4/10 Poor

Peter

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Its was in a great position. However it seemed to be understaffed. On our checkin found victoria extremely rude. However the next day , mavis the trainee receptionist was extremely helpful. .
Stayed 2 nights in May 2025

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating on arrival. We were there early and were able to get intonour romm straight away. Friendly staff. Very helpful. Ideal car parking
Stayed 1 night in May 2025

8/10 Good

June

Liked: Staff & service, property conditions & facilities
Upgrade to king size bedroom was not worth the extra charge
Stayed 1 night in May 2025

6/10 Okay

Andrew, Sedgefield

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was ok and staff friendly enough but we had an issue with one of the guests who was disabled. We sent a message to the hotel before we went but when we got there the hotel said they had not read it as they get so many and are too busy. May I suggest you either increase resources so that you can read and respond to messages or remove the service so people know they need to find other ways of contacting the hotel - some of these messages could be very important!
Stayed 1 night in Apr 2025

10/10 Excellent

Umbereen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nicola

Stayed 2 nights in May 2025

6/10 Okay

Gerald

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Did not like that valet parking was mandatory. I like to have easy access to my car at all times. Small rooms
Stayed 1 night in May 2025

4/10 Poor

Robert

Disliked: Staff & service, property conditions & facilities
Room poorly equipped, no fridge, very limited storage, draws, cupboard space, wardrobe space, no bags for Nepresso, wi-fi unavailable (we were told we could get it in the gym), could not get programme list on television. Receptionist attitude was 'flippant' and although we asked for our comments to be passed on, when we spoke to assistant manager (who was a lot better), she knew nothing about our concerns. We paid for a 'deluxe room' but could not see how our room could be more basic, so we asked the question and was told all the rooms are small, the only difference between a standard and deluxe room is that a deluxe room has a view of Clifford's Tower, rather than walls of other buildings and has air-conditioning. We dined at the hotel restaurant the first night of our stay and found it was expensive for what we got and our food was warm at best. It cost just under £60.00 for a burger, a salad and two of the smallest coca-colas we have ever seen (£4.00 each) and did not go back the following night, preferring a very nice meal at a nearby Italian restaurant. We will never book Hilton again.
Stayed 2 nights in May 2025

2/10 Terrible

William

Travelled with family and small children
Disliked: Property conditions & facilities
The hotel refused to let my 10 year old child sleep in our room… but they were willing to rent me a additional room for him to stay in alone… Ruined our visit… We went to another hotel that had no issues with our 10 year old boy Very unrealistic & nightmarish…. I will never stay at a Hilton ever again
Stayed 1 night in May 2025

10/10 Excellent

Becky

Stayed 2 nights in Jan 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, service and breakfast!
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
All good except the family room was too small for 2 double beds
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel clean and central but most of all lovely staff who are professional and efficient but also kind and friendly which makes for a relaxed atmosphere. It might be a bit dated in decor but it’s still smart and well looked after. I’ve been several times and would always stay here if in York
Stayed 1 night in May 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the wifi didn't work. The staff knew about it, but not really much they could do. We like the location and were able to get to all the tourist attractions by foot. It's worth buying the breakfast buffet the night before it, will save you 5 pounds. It's not the best buffet but is very convenient. Ask for a castle view room when booking.
Stayed 3 nights in Apr 2025

6/10 Okay

Steven

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Easy hotel to spend one night.
Stayed 1 night in Apr 2025

10/10 Excellent

JOSE

Stayed 1 night in Apr 2025

6/10 Okay

Fiona

Stayed 1 night in Apr 2025

8/10 Good

Steven

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025