Travelodge UK - accommodation in Bamford

Spacious and clean room. Check in was ok but bar and restaurant staff left a lot to be desired. No pay facility at bar. The roof top bar seemed to be just a balcony. Which was ok but not a rooftop bar as expected. Bar staff slow and left us standing there for some time although bar wasn’t busy. They got out order wrong and were so slow we couldn’t have the drinks we wanted. Breakfast was ok but there was nowhere for our group to sit and staff were unhelpful and told us to ‘sit outside or squeeze on that table’. The member of staff did tell us eventually that we could sit in another area ‘if thats enough room for you ‘. When asked to fill milk jug which was empty, member of staff said that wasn’t their job. Not really the responses to make you feel relaxed and catered for at this price bracket or star rating. Nice hotel, staff not great behaviour.

The hotel was ideal for our weekend attending the schools netball national finals. The bar staff were all so helpful and very friendly. The hotel is currently being refurbished so a little messy but I’m sure it’s going to benefit once completed.

room was not cleaned. The bed was left dirty from the previous occupant, a sanitary wrapper was on the bed, toilet was soiled, wet towels on the bed, dirty drinks cups. No room change could be offered, I requested refund which I was told needed to come from Expedia. I have now emailed Expedia 3 times and await their verdict on whether they will refund my money.