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Palace Hotel & Spa Buxton

Property class: 4

Photo gallery for Palace Hotel & Spa Buxton

Exterior
Indoor pool, pool loungers
Indoor wedding
Food and drink
Staircase

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym
The current price is AU$104
includes taxes & fees
7 May - 8 May

Explore the area

View map
Palace Road, Buxton, England, SK17 6AG
  • Place, Devonshire Dome
    ‪3 min walk‬
  • Place, The Crescent
    ‪3 min walk‬
  • Place, Buxton Opera House
    ‪4 min walk‬
  • Airport, Manchester (MAN)
    ‪54 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(52 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Family Room, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Single Room

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Compact Double Room

Compact Double Room

Compact Double Room

8.2 out of 10
Very good
(72 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Buxton

At Palace Hotel & Spa Buxton you'll be within a short 5-minute stroll of Buxton Baths and Devonshire Dome. Highlights at this Victorian hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, Dovedale Restaurant, is open for breakfast and dinner. Enjoy the indoor swimming pool, gym, sauna and pool loungers. 172 square feet (16 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Full breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this 4-property class Buxton hotel, you'll be 3.7 km (2.3 mi) from Peak District National Park.

What's nearby

  • Devonshire Dome - 3 min walk - 0.3 km
  • The Crescent - 3 min walk - 0.3 km
  • Buxton Baths - 3 min walk - 0.3 km
  • Buxton Opera House - 4 min walk - 0.4 km
  • Pavilion Gardens - 4 min walk - 0.4 km

Getting around

  • Buxton Station - 3 min walk
  • Manchester Airport (MAN) - 52 min drive

Restaurants

  • ‪Pavilion Gardens - ‬7 min walk
  • ‪Seasons - ‬3 min walk
  • ‪Redwillow Buxton - ‬3 min walk
  • ‪Green Pavilion - ‬5 min walk
  • ‪The Railway - ‬7 min walk

About this property

Palace Hotel & Spa Buxton

Palace Hotel & Spa Buxton offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square metres) and includes conference space. A sauna, a library, and a terrace are also featured at the business-friendly Palace Hotel & Spa Buxton. Parking is available for a fee.

This Victorian Buxton hotel is smoke free.

  • 186 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 172 sq ft of conference space
  • 16 sq. m of conference space
  • Built in 1868
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue
Palace Hotel & Spa Buxton offers 186 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open selected days.

Similar properties

View from property
Old Hall Hotel
Buxton
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,001 reviews
The price is AU$164
includes taxes & fees
7 May - 8 May
Old Hall Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • Lift
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children
  • Uncovered self-parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Frequently asked questions

What is the cancellation policy at Palace Hotel & Spa Buxton?

Palace Hotel & Spa Buxton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palace Hotel & Spa Buxton?

As of 29 Apr 2026, prices found for a 1-night stay for 2 adults at Palace Hotel & Spa Buxton on 7 May 2026 start from AU$104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palace Hotel & Spa Buxton?

Yep, Palace Hotel & Spa Buxton has an uncovered self car park for GBP 5.00 per day. A self car park is also available, for a fee.

Is there a spa on site at Palace Hotel & Spa Buxton?

Yep, there is an onsite spa at Palace Hotel & Spa Buxton. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Palace Hotel & Spa Buxton have a pool?

Palace Hotel & Spa Buxton has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Palace Hotel & Spa Buxton?

Palace Hotel & Spa Buxton features a full-service spa, a health club and an indoor pool.

Does Palace Hotel & Spa Buxton serve breakfast?

Yep, guests highly rate the full brekkie here! Available on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Palace Hotel & Spa Buxton?

No, Palace Hotel & Spa Buxton does not offer an airport shuttle service.

Is there a bar or restaurant at Palace Hotel & Spa Buxton?

Yep, you can grab a meal at Palace Hotel & Spa Buxton's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Palace Hotel & Spa Buxton?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Palace Hotel & Spa Buxton?

Dogs are welcome at Palace Hotel & Spa Buxton, with food and water bowls on offer.

Is there a golf course on site at Palace Hotel & Spa Buxton?

There isn't one on site, but Cavendish Golf Club is a short 18-minute walk away.

Palace Hotel & Spa Buxton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 333 out of 1004 reviews
Rating 8 - Good. 342 out of 1004 reviews
Rating 6 - Okay. 166 out of 1004 reviews
Rating 4 - Poor. 101 out of 1004 reviews
Rating 2 - Terrible. 62 out of 1004 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Lovely place
Stayed 1 night in Jan 2026

10/10 Excellent

Adam

Liked: Cleanliness, staff & service
Room was all good. Would stay again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alasdair

Stayed 1 night in Jan 2026

4/10 Poor

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cold room on arrival.
Stayed 2 nights in Jan 2026

4/10 Poor

Mauricio

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was not up to my expectations. Too much furniture in a cramped space. The bathroom was cramped too. The room was crudely finished, the floor and the bed creaked. Wi-fi was slow and disconnected repeatedly. I had to use my phone's hotspot to take part on an online video call.
Stayed 8 nights in Jan 2026

8/10 Good

Robert

Friendly and efficient staff. Ground floor magnificent!quiet, clean and spacious room. Lots of choice at breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Clean, warm, comfortable and quiet, excellent breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Johanna

Stayed 1 night in Jan 2026

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad place to be fair. Radiators need bleeding. 2 in room, one didn't work. Freezing outside but room was warm enough. Very organised and staff were good. Bar prices not out of the way. Would stay there again.
Stayed 2 nights in Jan 2026

4/10 Poor

Toby

Disliked: Cleanliness, staff & service, amenities
Never coming back. From check in it was a disappointment - having to pay for car parking on top of the room is insulting just as you get there. Also having checked in online i had to check in again when i got there. Theroom was small and difficult to get to with our luggage. Room was dirty - one of the mugs had lipstick marks on it, shower was filthy Pillows - so thin and no second pillows available. Window didnt really open so far too warm. Never again.
Stayed 1 night in Jan 2026

10/10 Excellent

Bryan

All good
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff were friendly and efficient. The staff member working the bar until late on Saturday 10th Jan was brilliant! Fun friendly and polite!
Stayed 1 night in Jan 2026

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, amenities
Room was nice as got an upgrade. Hotel itself lovely and lots of interesting rooms and games like pool, darts, scrabble. Arrived to a customer arguing with the staff complaining he couldn't have dinner at his preferred time due to coach parties. The coach parties appear to take precedence over day to day guests and as we'd booked half board were disappointed that it was a buffet system and more disappointed that while we were fine that we have to be seated later after the coach parties had eaten, that there was not much food left. It was fine for the price we paid and I would stay there again but would book room only and eat out next time.
Stayed 1 night in Dec 2025

4/10 Poor

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cant check in until 3pm...Surely not all rooms, in a big hotel and in January get cleaned at 2.55pm? Some would have been available.
Stayed 1 night in Jan 2026

2/10 Terrible

Robyn

Disliked: Cleanliness, amenities
Room was very small and was only provided with 1 bath towel between 2 people. The way it’s listed on hotels.com implies that the health and leisure is included with the hotel, when it’s actually a building within the hotel separate, where you have to pay to get within, that is for anyone not just hotel guests. When we arrived at the spa we was told to go upstairs and then got sent back downstairs by the person upstairs. Never even got to go to the spa in the end
Stayed 2 nights in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Excellent value for money. Friendly and helpful staff. Great breakfast and room plus lovely little bar.
Stayed 2 nights in Jan 2026

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. 3rd time staying there and i hope it won't be the last. It exudes a grandeur and charm of a time gone by. Feels full of history. The staircase is magnificent. Excellent value for money.
Stayed 1 night in Dec 2025

6/10 Okay

Andrew

The whole purpous of our stay was for a pre-booked treatment at the spa
Stayed 1 night in Dec 2025

6/10 Okay

Nigel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel looked fantastic. Unfortunately a large wedding party took over the entrance lobby and stairs for pictures just when everyone was booking in so a massive queue. Recommend an events manager to deconflict timings of main booking in guests. Later the bride used the main corridor to the restauarnt and bar for photos causing another large queue. If you are booking a stay be aware you will be charged for car parking inthe hotel car park even though you are a resident. Suggest increase the daily room rate and make resident parking free as it just angers guests. Add an extra person on reception at arounf 4pm when everyone is told to bookin. The queue was out of the entrance, not a great start. Finally if you advertise yourselves as a hotel and Spa it helps if the Spa is open for guests on a Sunday if they are staying for a weekend. No availability on the Saturday either despite the staff just sat chatting. Very poor look. A fantastic vista and beautiful old hotel with the stay spoiled by these issues. Hope the feedback help you to improve.
Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Stayed 2 nights in Sep 2025

6/10 Okay

Rachel

Not a 4 star hotel. Everything feels budget from the moment you arrive. Cheap tat in the entrance, all looked cluttered and mismatched. Asked to pay for car park and spa. We chose not to use the spa after reading reviews once checked in. Food was some of the worse we’ve eaten. Dinner - served watery packet soup. Cold cheap cod fillet. Vegetables that looked as though they’d been cooked for hours. The pudding was served with custard that you could see through. Breakfast was awful, cheap basic buffet food. Only white sliced cheap bread, we did ask for brown or granary and told they only serve white. Most of the Buffet serving trays were empty. We had asked if they would be restocked and told no as breakfast service was ending. This was 09:15am with Breakfasts advertised till 10:30am on a Sunday. The orange juice tasted like water. We left swiftly and headed to Buxton for Breakfast. Staff all very helpful but sadly this lovely historic building is being run on the cheap and it shows. To be in Buxton and have Harrogate water bottles in Hotel room it feels Elite hotels really are missing the opportunity to support local. Such a shame as the location is amazing.
Surely Buxton Water when staying in Buxton
Budget wardrobe and ironing board. More student digs that 4 star.
Toilet floor
Years in bathroom floor
Stayed 1 night in Dec 2025

8/10 Good

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A reasonable price. The small room is fine and is a lot cheaper. A very good choice at breakfast.
Stayed 1 night in Dec 2025

6/10 Okay

Angela

Travelled with group
Liked: Cleanliness, staff & service
Unfortunately the first room we were allocated smelt of cigarettes, the receptionist was very apologetic and allocated us another room. This room had not been made up properly as there was only one towel and the tea and coffee had not been replaced. As there was no phone in the room I had to go all the way back down to reception to get towels. Staff were very friendly. The room was adequate but bathroom was very dated.
Stayed 2 nights in Dec 2025

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
The staff were courteous and the room up to a good standard. The breakfast though was not up to standard- we arrived in the dining room at 9am and the hot breakfast buffet was virtually non existent and the coffee machine very poor. Also we felt the one man in the dining room had too much to do on his own
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Very impressed! Very clean great price much recommended, will return
Stayed 1 night in Dec 2025