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4.0 out of 5

"There was an issue with the bill at checkout. The booking had been fully paid when booked, including taxes. At checkout the hotel wanted to charge the ... " More

By a verified traveller on Sun 15 Dec 2019

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Hotel Description

XO Hotels City Centre puts you in the heart of Amsterdam, within just a 10-minute stroll of popular attractions like Dam Square and Royal Palace. Highlights at this hotel include free in-room WiFi.

This smoke-free hotel offers free WiFi in public areas, a business center, and a 24-hour front desk. Additionally, you'll find tour/ticket assistance, multilingual staff, and luggage storage. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.

Within a 15-minute walk of this 3-star Amsterdam City Centre hotel, attractions include Anne Frank House and The 9 Streets.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$222* Per night/room 3 Apr. - 4 Apr.

Economy Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Economy Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

XO Hotels City Centre ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for XO Hotels City Centre

4 out of 5
There was an issue with the bill at checkout. The booking had been fully paid when booked, including taxes. At checkout the hotel wanted to charge the taxes again, fortunately I had the receipt showing taxes were paid. When we left we realised we had been charged for Breakfast on our last day, which we didn’t have. Other than this, the location was great, room clean and Quiet.

Posted by on 15 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by mana

thank you for the feedback

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at XO Hotels City Centre. This 3-star Amsterdam hotel is smoke free.

  • 111 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Rokin Station (2 km / 1.3 mi)
  • Metro station: Nieuwezijds Kolk Stop (0.4 km / 0.3 mi)

Room Amenities

XO Hotels City Centre offers 111 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 11.468 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 55 per day (656 ft away)
  • Crib (infant bed) fee: EUR 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • XO Hotels City Centre Hotel
  • XO Hotels Hotel
  • XO Hotels
  • Tulip Inn Amsterdam Centre Hotel Amsterdam
  • XO Hotels City Centre Hotel
  • XO Hotels City Centre Amsterdam
  • XO Hotels City Centre Hotel Amsterdam

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at XO Hotels City Centre.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.