Don’t stay in this hotel, avoid at all cost. The pictures are inaccurate. The pics posted by Expedia are either the hotel 20 years ago or a sister renovated hotel. The area is currently renovated with a lot of roads work, juggling the homeless people was the beginning. When we open the front door, the foul humid smells were poignant. On the first floor, where our room was located, the dust and the shredded wall paper was visible. When we enter the room, the door was already opened as well as the window to certainly cover the vile smells, the room was filthy, stain in the toilets, more than dated shelf, amenities that didn’t work. Two lonely hangers to put your clothes, and nowhere to recharge your phones than the floors. The bed sheets smelled. And all that some something close to 200 GBP a night. This is really greed.
Hotel was full and not able to give another room, and they also offer the refund of our remaining 2 nights on the Saturday morning if we vacated the room by 12 with nowhere to go. It really felt like you don’t like it so just get out, that’s the way we deal with the issue.
The maintenance guy to try to fix the issue and house keeping on the Saturday and the bed sheets when from strange to bleach smells. House keeping didn’t do a good job mapping the floor as the cigarette wrapper were still under the beds.
Expedia customer service helped quickly and responsively, but nothing came out of it. Expedia must vet their properties for accuracy. We were missleading