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4.3 out of 5

"For an overnight stay whilst travelling north this is a clean and easy to access from the highway. Value for money " More

By a verified traveller on Sun 27 Sep 2020

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Hotel Description

At The Q Motel you'll be within a 30-minute stroll of Rockhampton Botanic Gardens and Zoo and Rockhampton Golf Club. Highlights at this motel include free continental breakfast, a restaurant, and a bar/lounge.

Flat-screen TVs with digital channels are featured in all 32 individually furnished rooms, and you can enjoy free WiFi, hair dryers, and irons/ironing boards. Refrigerators, microwaves, and room service make in-room dining convenient. Nice touches to enhance your stay include rainfall showerheads and free toiletries, while premium linens invite a good night's rest.

The restaurant, Q Restaurant, serves local cuisine and is open for breakfast and dinner. Q Bar is the motel's own bar. Business amenities include conference space and a meeting room. Other amenities include free WiFi in public areas, spa services, and laundry facilities. Free breakfast is available on weekdays between 6 AM and 8:30 AM and on weekends between 6 AM and 8:30 AM. There's also the convenience of limited parking.

With a stay at this 3-star Allenstown motel, you'll be 2.4 km (1.5 mi) from Archer Park Station & Steam Train Museum and 2.6 km (1.6 mi) from Rockhampton Hospital.

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$86* Per night/room 7 Oct. - 8 Oct.

Family Room (Sleeps 6)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Self-Contained Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Self-Contained Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Room (Sleeps 5)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Balcony Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Q Motel ratings based on 181 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Q Motel

Everyone (120) Couples (7) Business (1) Family (54)
4 out of 5

Posted by on 27 Sep. 2020

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4 out of 5
For an overnight stay whilst travelling north this is a clean and easy to access from the highway. Value for money

Posted by on 27 Sep. 2020

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Comment from Hotel Management

27 Sep. 2020 by Erin & Andrew

Thank you Annie We are pleased that you enjoyed your stay and we hope to see you again.

4 out of 5

Posted by on 17 Sep. 2020

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Comment from Hotel Management

17 Sep. 2020 by Erin & Andrew

Thank you so much Anonymous! We are so pleased you enjoyed your stay and we hope to see you again.

5 out of 5

Posted by on 16 Sep. 2020

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Comment from Hotel Management

17 Sep. 2020 by Erin & Andrew

Thank you so much Anonymous! We are so pleased you enjoyed your stay and we hope to see you again.

5 out of 5

Posted by on 14 Sep. 2020

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Comment from Hotel Management

17 Sep. 2020 by Erin & Andrew

Thank you so much Anonymous! We are so pleased you enjoyed your stay and we hope to see you again.

5 out of 5

Posted by on 7 Sep. 2020

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Comment from Hotel Management

7 Sep. 2020 by Erin & Andrew

Thank you so much Anonymous. We are so pleased that you enjoyed your stay with us.

5 out of 5
Great place for a stopover. Rooms are neat & tidy. Great breakfast included also

Posted by on 25 Aug. 2020

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Comment from Hotel Management

25 Aug. 2020 by Erin & Andrew

Thak you so much Anonymous! We are so ease you enjoyed your stay and we really hope to come back again.

5 out of 5
The staff were very inviting, provided a great service. The room was spacious and clean.

Posted by , from Bouldercombe on 31 Jul. 2020

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Comment from Hotel Management

1 Aug. 2020 by Erin and Andrew

Thank you so much Matika! We are so pleased you enjoyed your stay and we hope your little one recovers quickly.

2 out of 5

Posted by on 10 Jul. 2020

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Comment from Hotel Management

11 Jul. 2020 by Erin & Andrew

Hi Anonymous Please let us know what the problem was? We can not fix it if we are not told.

5 out of 5
Excellent service, really happy with the room. I got into Rocky at 10pm at night with two tired kids and the after hours check in was a smooth process. It was good to just walk into a room and have everything nice and as it should be. Will stay again!

Posted by , from Brisbane on 4 Jul. 2020

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Comment from Hotel Management

5 Jul. 2020 by Erin & Andrew

Thank you so Immi We are so happy that you really enjoyed your stay.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Event space at this motel measures 538 square feet (50 square meters) and includes conference space. Spa services, barbecue grills, and laundry facilities are also featured at the business-friendly The Q Motel. You'll have access to the outdoor pool at a partner property. This 3-star Rockhampton motel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • 2 buildings
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • BBQ grill(s)
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Rockhampton, QLD (ROK) (4.2 km / 2.6 mi)
  • Train station: Rockhampton Station (1 km / 0.6 mi)

Room Amenities

The Q Motel offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Each accommodation is individually furnished. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with digital channels. Housekeeping is provided daily.

  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

Guests are served free continental breakfast on weekdays from 6 AM to 8:30 AM and on weekends from 6 AM to 8:30 AM.

Q Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. A children's menu is available.

Q Bar - Onsite bar. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 10.0 per day.
  • Cribs (infant beds) are available for AUD 10 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.

  • One child stays free
  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Masks are not compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10 per stay
  • Rollaway bed fee: AUD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sundowner Hotel Rockhampton
  • MAS Country Q Motel Rockhampton
  • Sundowner Rockhampton Motel
  • MAS Country Q Rockhampton
  • MAS Country Q Motel
  • MAS Country Q
  • Q Motel Rockhampton
  • Q Rockhampton
  • Q Motel Allenstown
  • Q Allenstown
  • The Q Motel Motel
  • The Q Motel Allenstown
  • The Q Motel Motel Allenstown

You should know

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.