Hotel Champlain Burlington, Curio Collection by Hilton

3.5 star property
Family-friendly hotel with 24-hour fitness centre and sauna

Photo gallery for Hotel Champlain Burlington, Curio Collection by Hilton

Lobby
Presidential Suite, Multiple Beds | Living area
Breakfast and lunch served, American cuisine
View from room
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is AU$229
includes taxes & fees
11 Jan - 12 Jan 2026

Explore the area

View map
60 Battery St, Burlington, VT, 05401
  • Place, Waterfront Park
    ‪2 min walk‬
  • Place, ECHO Lake Aquarium and Science Center
    ‪2 min walk‬
  • Place, Church Street Marketplace
    ‪7 min walk‬
  • Airport, Burlington, VT (BTV-Burlington Intl.)
    ‪11 min drive‬

Room options

King Room

  • Sleeps 2

King Room With Partial Lake View

  • Sleeps 2

Queen Room

  • Sleeps 2

Superior King Room

  • Sleeps 2

Premium Two Queen Room with Lake View

  • Sleeps 4

Premium King Room with Lake View

  • Sleeps 4

Queen Room With Mobility Accessible Bathtub

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll In Shower

  • Sleeps 4

Guest Room With 2 Queen Beds-Hearing/Mobility Accessible With Tub

  • Sleeps 4

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View (Panoramic)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View

8.2 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Lake View

8.2 out of 10
Very good
(27 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, City View (Ethan Allen)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

8.0 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

8.6 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lake View

8.6 out of 10
Excellent
(39 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Lake View

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, Multiple Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed and 1 Single Murphy Bed

Two Queen Room Pool Side

  • Sleeps 4

Two Queen Room

  • Sleeps 4

Presidential Studio

  • Sleeps 2

2 Queen Partial Lake View

  • Sleeps 4

King Room with Panoramic Lake View

  • Sleeps 2

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About the area

Burlington

A family-friendly stay in Burlington awaits you at Hotel Champlain Burlington, Curio Collection by Hilton. You'll be within steps of ECHO Lake Aquarium and Science Center and within a short 5-minute stroll of Waterfront Park. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Lily May's Cafe, serves American cuisine and is open for breakfast and lunch. 18822 square feet (1749 square metres) of event facilities include 13 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3.5-property class Burlington hotel include Lake Champlain Ferry and Church Street Marketplace.

What's nearby

  • Waterfront Park - 2 min walk - 0.2 km
  • ECHO Lake Aquarium and Science Center - 2 min walk - 0.2 km
  • Lake Champlain Ferry - 5 min walk - 0.5 km
  • Church Street Marketplace - 7 min walk - 0.6 km
  • Flynn Center for the Performing Arts - 7 min walk - 0.6 km

Getting around

  • Burlington Union Station - 4 min walk
  • Burlington, VT (BTV-Burlington Intl.) - 19 min drive

Restaurants

  • ‪Burlington Bay - ‬2 min walk
  • ‪The Vermont Pub & Brewery - ‬5 min walk
  • ‪Original Skiff - ‬1 min walk
  • ‪Splash At The Boathouse - ‬5 min walk
  • ‪Juniper Bar & Restaurant - ‬3 min walk

About this property

Hotel Champlain Burlington, Curio Collection by Hilton

Family-friendly hotel with 24-hour fitness centre and sauna
Hotel Champlain Burlington, Curio Collection by Hilton offers its guests a sauna, a 24-hour fitness centre, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 18822 square feet (1749 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Hotel Champlain Burlington, Curio Collection by Hilton. For a fee, parking is available. A complete renovation of Hotel Champlain Burlington, Curio Collection by Hilton was completed in November 2020.

Smoking is allowed in designated areas at this 3.5-star Burlington hotel.

  • 1 building
  • 258 guestrooms or units
  • 8 levels
  • 18822 sq ft of conference space
  • 1749 sq. m of conference space
  • Built in 1976
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Champlain Burlington, Curio Collection by Hilton offers 258 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and complimentary newspapers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 16 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Lily May's Cafe
  • Original Skiff

Things to do

  • 24-hour gym
  • Bicycle tours
  • Free bicycle rentals
  • Sauna
  • TV in common areas

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • High chair
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 13 meeting rooms
  • 18,822 square feet of conference space
  • Computer station

Outdoors

  • Firepit
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Renovated entire property - November 2020

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
  • Outdoor pool
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Outdoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 31.64 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults and USD 10.00 to 30.00 for children
  • Covered self-parking fee: USD 16.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Barclaycard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Burlington Hilton
Hilton Burlington Hotel
Hilton Hotel Burlington
Burlington Hilton Hotel
Hilton Burlington Hotel Burlington
Hilton Burlington
Hilton Burlington Lake Champlain Hotel
Hilton Champlain Hotel
Hilton Champlain
Hilton Burlington Lake Champlain
Hotel Champlain Burlington Curio Collection by Hilton
Hotel Champlain Burlington, Curio Collection by Hilton Hotel

Frequently asked questions

What is the cancellation policy at Hotel Champlain Burlington, Curio Collection by Hilton?

Hotel Champlain Burlington, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Champlain Burlington, Curio Collection by Hilton?

As of 26 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Champlain Burlington, Curio Collection by Hilton on 11 Jan 2026 start from AU$181.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Champlain Burlington, Curio Collection by Hilton?

Yep, Hotel Champlain Burlington, Curio Collection by Hilton has a covered self car park with in/out privileges for USD 16.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel Champlain Burlington, Curio Collection by Hilton?

The closest beach to Hotel Champlain Burlington, Curio Collection by Hilton is North Beach (2.5 km).

What makes Hotel Champlain Burlington, Curio Collection by Hilton a romantic place to stay?

Couples dining and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Champlain Burlington, Curio Collection by Hilton.

Is Hotel Champlain Burlington, Curio Collection by Hilton family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as changing tables and highchairs in the guestrooms, it's no surprise that Hotel Champlain Burlington, Curio Collection by Hilton is a hit with families.

Does Hotel Champlain Burlington, Curio Collection by Hilton serve breakfast?

Sure does, cooked-to-order brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Champlain Burlington, Curio Collection by Hilton?

No, Hotel Champlain Burlington, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Champlain Burlington, Curio Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Champlain Burlington, Curio Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Champlain Burlington, Curio Collection by Hilton?

Furry friends are welcome at Hotel Champlain Burlington, Curio Collection by Hilton, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Hotel Champlain Burlington, Curio Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 742 out of 1376 reviews
Rating 8 - Good. 326 out of 1376 reviews
Rating 6 - Okay. 168 out of 1376 reviews
Rating 4 - Poor. 81 out of 1376 reviews
Rating 2 - Terrible. 59 out of 1376 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, immaculately clean hotel, rooms cleaned (spotless) every day, and excellent restaurants.
Stayed 3 nights in Sep 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 1 night in Sep 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very pleasant and helpful. King room with lake view very nice—our king standard room was not ready upon arrival so we were offered lake view for increase price per night. (I think this should have been free upgrade). The bathroom was small and the desk chair had worn and peeling arms. The view was great. Hotel in a very convenient location and self parking very easy to use. Breakfast at Lily’s had good options and food was good. We did not eat at restaurant at hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ben

Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not one to spend time in a hotel room but the view of the lake was so incredible, especially watching the sun set behind the mountains. The staff worked hard to make sure everything was right. I enjoyed their smiles and positivity. People actually smile in Vermont. It's great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Stayed 2 nights in Sep 2025

10/10 Excellent

ben

Stayed 1 night in Sep 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and service excellent. It’s located across the street from a park and approximately two blocks from the lakeside restaurants and tours you can take by boat or train. As a first time visit to Burlington, I’ll definitely stay at this hotel on a future visit.
Stayed 4 nights in Sep 2025

10/10 Excellent

Richard

Stayed 2 nights in Sep 2025

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great facility in a perfect location but the staff training needs work. Housekeeping had somehow overlooked a pair of pants a prior guest had left on the floor. The receptionist asked how many keys I wanted and gave me one after I said two. When I went back to get a second key, there was a long wait and the receptionist let airline crew cut in front of me (I objected). The breakfast staff didn’t seem at all coordinated. But the views from the lake view rooms are spectacular and you’re in a great part of town.
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view of the lake.
Stayed 1 night in Sep 2025

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
The beverage bar was a bit misleading. Ice was not available on the floor we were on. Also thought we might find some vending machines there. Other than that, all was good
Stayed 1 night in Sep 2025

8/10 Good

Peter

Travelled with partner
Liked: Staff & service, amenities
Great location and friendly staff. Walkable to shopping, restaurants, and lake. Hotel feels dated, especially the ridiculously small toilet room.
Stayed 1 night in Sep 2025

4/10 Poor

Kim

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Way too expensive for what we paid - should have stayed at the Garden Inn. Shabby room, stained bed linens, elevator to parking garage broken, not a luxurious feel at all.
Stayed 1 night in Sep 2025

8/10 Good

Praneet

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
My lake view room that I paid extra for had no view of the lake. Second floor blocked by trees completely. Also parking was $40 for one night. Good location but will not be staying there again for the price.
Stayed 1 night in Sep 2025

8/10 Good

Renee

Stayed 2 nights in Sep 2025

10/10 Excellent

Erin, Groveland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

PAUL

Liked: Cleanliness, amenities, property conditions & facilities
A very upbeat, well- run hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Peter

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Pet friendly and great location with walking distance to most everything downtown.
Stayed 1 night in Sep 2025

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

The lady who checked us in was rude. The room was claustrophobically small. The walls were dirty. The bed was hard and uncomfortable, the sheets and pillows were thin. Bed felt like something out of an $40 motel. Our outlet literally fell out of the wall and there were exposed wires. The $36 breakfast buffet had terrible food that was burnt and hard. The TV wouldn't allow us to play the movies we rented and we had to watch them on our laptop. I could hear everything through the thin walls. The closet door felt cheap, the ironing board was cheap. And now I'm getting charged $240 for resort fees and parking when I thought I prepaid for everything. I cannot believe we spent over $2,000 to stay at this hotel. I wish we had chosen a different hotel. We paid more to stay here because we thought it would be a nicer experience. It was not. I’d liken this to staying at a motel that has better lobby decorations. Miserably disappointed.
Stayed 5 nights in Sep 2025

8/10 Good

David, Miami

Business traveller
Liked: Cleanliness, staff & service, amenities
Needs to improve the small breakfast area. We have to eat on sofas
Stayed 2 nights in Sep 2025