See all properties
Save

Best Western Airport Albuquerque InnSuites Hotel & Suites

3.5 star property
Hotel in Albuquerque with outdoor pool and free breakfast

Photo gallery for Best Western Airport Albuquerque InnSuites Hotel & Suites

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)
Pillow-top beds, individually decorated, individually furnished, desk
Lobby
Pillow-top beds, individually decorated, individually furnished, desk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is AU$127
includes taxes & fees
3 Feb - 4 Feb

Explore the area

View map
2400 Yale Blvd Se, Albuquerque, NM, 87106
  • Place, University Stadium
    ‪3 min drive‬
  • Place, The Pit
    ‪3 min drive‬
  • Place, Isotopes Park
    ‪3 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪8 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Pillow-top bed
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

Pillow-top beds, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchen
Full-sized fridge/freezer
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(152 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(165 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
HDTV
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Pillow-top bed
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Pillow-top bed
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Pillow-top bed
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
HDTV
Sofa bed
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

King Room - Non Smoking

  • Sleeps 2

Queen Room with Two Queen Beds - Non Smoking

  • Sleeps 4

Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking

  • Sleeps 6

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

2 Queen Beds, Mobility Accessible Room, Roll-in Shower, Non-Smoking

  • Sleeps 4

You may also like

Ad
Exterior

Staybridge Suites Albuquerque - Airport by IHG

Sunport
  • Pool
  • Spa pool
  • Breakfast included
  • Free airport shuttle
4.5 out of 5, Wonderful, 955 reviews
The price is AU$165
includes taxes & fees
2 Mar - 3 Mar
Staybridge Suites Albuquerque - Airport by IHG

About the area

Albuquerque

At Best Western Airport Albuquerque InnSuites Hotel & Suites you'll be within a 15-minute walk of Puerto Del Sol Golf Course and 2.2 km (1.4 mi) from University Stadium. Highlights at this hotel include free daily breakfast, an outdoor swimming pool and a free airport shuttle. .Enjoy the gym and Hot tub. Business amenities include a meeting room and a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Free full breakfast is available daily between 6:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 3.5-property class Sunport hotel include University of New Mexico and Kirtland Air Force Base.

What's nearby

  • Puerto Del Sol Golf Course - 12 min walk - 1.0 km
  • University Stadium - 3 min drive - 1.9 km
  • The Pit - 3 min drive - 2.3 km
  • Isotopes Park - 3 min drive - 2.3 km
  • Roosevelt Park - 5 min drive - 4.2 km

Getting around

  • Alvarado Transportation Center - 14 min drive
  • Albuquerque International Sunport (ABQ) - 3 min drive

Restaurants

  • ‪Raising Cane’s - ‬2 min drive
  • ‪Chick-fil-A - ‬15 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Dutch Bros Coffee - ‬7 min walk
  • ‪Perico's - ‬1 min walk

About this property

Best Western Airport Albuquerque InnSuites Hotel & Suites

Hotel in Albuquerque with outdoor pool and free breakfast
Best Western Airport Albuquerque InnSuites Hotel & Suites offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and a meeting room are available. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Best Western Airport Albuquerque InnSuites Hotel & Suites. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. For a fee, parking is available.

This 3.5-star Albuquerque hotel is smoke free.

  • 112 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • 1 conference room
Best Western Airport Albuquerque InnSuites Hotel & Suites offers 112 accommodations with free newspapers and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Lobby sitting area
Baymont by Wyndham Albuquerque Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, 2,043 reviews
The price is AU$146
includes taxes & fees
4 Feb - 5 Feb
Baymont by Wyndham Albuquerque Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle
  • Parking on site (USD 10 per week)
  • Extended parking on site (USD 2.50 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per week
  • Extended parking fee: USD 2.50 per day
  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Airport Albuquerque InnSuites
Best Western Airport Albuquerque InnSuites Hotel
Best Western Albuquerque Airport
Best Western InnSuites Albuquerque Airport
Best Western InnSuites Hotel Albuquerque Airport
Best Western Albuquerque
Albuquerque Best Western
Albuquerque Innsuites & Suites
Best Western Airport Albuquerque InnSuites Hotel & Suites Hotel

Frequently asked questions

Is parking available at Best Western Airport Albuquerque InnSuites Hotel & Suites?

Yep, Best Western Airport Albuquerque InnSuites Hotel & Suites has a self car park for USD 10 per week. A self car park is also available, for a fee. Additionally there is extended parking for USD 2.50 per day.

How much does it cost to stay at Best Western Airport Albuquerque InnSuites Hotel & Suites?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Best Western Airport Albuquerque InnSuites Hotel & Suites on 3 Feb 2026 start from AU$126.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Airport Albuquerque InnSuites Hotel & Suites have a pool?

Best Western Airport Albuquerque InnSuites Hotel & Suites has an outdoor pool.

What makes Best Western Airport Albuquerque InnSuites Hotel & Suites a romantic place to stay?

1 hot tub and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Best Western Airport Albuquerque InnSuites Hotel & Suites.

Does Best Western Airport Albuquerque InnSuites Hotel & Suites serve breakfast?

Yeah, our visitors adore the free full breakfast here! Served daily from 6:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Airport Albuquerque InnSuites Hotel & Suites?

Yep, there's a free airport shuttle that runs 24 hours a day.

What time are check-in & check-out at Best Western Airport Albuquerque InnSuites Hotel & Suites?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Best Western Airport Albuquerque InnSuites Hotel & Suites?

Furry friends are welcome at Best Western Airport Albuquerque InnSuites Hotel & Suites, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Is there a golf course on site at Best Western Airport Albuquerque InnSuites Hotel & Suites?

There isn't one on site, but Puerto Del Sol Golf Course is a short 15-minute walk away.

Best Western Airport Albuquerque InnSuites Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1623 out of 2917 reviews
Rating 8 - Good. 757 out of 2917 reviews
Rating 6 - Okay. 304 out of 2917 reviews
Rating 4 - Poor. 126 out of 2917 reviews
Rating 2 - Terrible. 107 out of 2917 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Joel

Stayed 1 night in Jul 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very well equiped rooms, as if ready for long-term residents. Staff largely good; ABQ pickup was annoyingly slow -- we waited 45 minutes! -- considering hotel was 2 minutes away by car!
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kendall

Liked: Cleanliness, amenities, property conditions & facilities
Served all my needs, great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Mikayla

Stayed 1 night in Oct 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was incredibly helpful and friendly. Nice basic breakfast provided. Comfortable and clean rooms. Great stay for a good price and close enough to everything I needed to do while in town.
Stayed 3 nights in Oct 2025

4/10 Poor

Diane H.

Business traveller
My room was on the second floor adjacent to the atrium with the front desk. I have sensitive hearing and could hear people talking to the front desk staff throughout the night. When I checked in, I wasn't given a choice about the location of my room. On the positive side, the bed was comfortable and the desk in the room was useful for work although I had to move around the lights so that there was adequate light for the desk.
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff went above and beyond. Everyone was so kind and helpful. Rooms were nice and clean. Breakfast was delicious. They even had nachos at about 6pm. It’s was awesome. Definitely will be staying here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Zachary, Pompano Beach

Stayed 7 nights in Oct 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pretty nice, clean and comfortable room. The staff was so friendly and hospitable.
Stayed 1 night in Oct 2025

6/10 Okay

cliff

Stayed 1 night in Oct 2025

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option to stay close to airport. Lots of dining options 6 min north near UNM
Stayed 1 night in Oct 2025

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Marinda

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was a breeze. The staff was courteous and helpful. Breakfast is always good. And the location is convenient to the amphitheater.
Stayed 1 night in Oct 2025

8/10 Good

Leander

Liked: Staff & service, room comfort
Disliked: Cleanliness
Overall, good
Stayed 2 nights in Oct 2025

10/10 Excellent

Lang

Stayed 1 night in Oct 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were helpful and I like the location of the hotel. Room was clean. The hot tub was clean and at a good temperature although the plaster is cracking. Breakfast is appreciated but not very healthy—sugary, lots of carbs, not much fresh besides red “delicious” apples and hard to eat naval oranges. Orange juice was out and the staff didn’t know how to replace it. So, 4 stars.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient.
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Stayed 1 night in Oct 2025

2/10 Terrible

michael

Business traveller
Disliked: Cleanliness, amenities
Property has a strong odor or chlorine fro. The pool...had to ask to be moved to another room...was okay thru 1st night...next day odor continued...throat dry due to odor...cross fingers it doesnt make me sick...thin 2alls and door..very noisy can hear neighbors relieving themselves in their restrooms....horrible place to stay
Stayed 2 nights in Oct 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is dated and really needs an upgrade. Our hotel stay started off on the wrong foot. After we checked in we got all of our bags and headed off to our room. As soon as we entered the room things were wrong. I had booked a double room king bed ( I have the invoice for it) through Expedia, we entered a standard room with a king bed. Also I could help to notice the room smelled old. Like old, musty laundry. My husband went up to the front desk to see what the problem was. The girl at the front was rude. She said there was nothing she could do and they didn't have anything better for the next 2 nights. Her awful why are you bothering me attitude made the whole thing worse. I contacted Expedia through chat and they tried to correct the problem by getting a hold of the property. They said no one would answer the phone. Don't know how much of that I believe either. They gave me a $50 credit for my troubles. Needless to say I will from now on call and double check any booking I make to make sure everything is right. Also, I will never stay at this Best Western again. The breakfast was very mediocre.
Stayed 2 nights in Oct 2025