6/10 Okay
Kelly
20 May 2025
Disliked: Cleanliness, property conditions & facilities
I booked this hotel as was was close to the event I was going too, had to pay a $15 early check in fee as advised my room was not ready I arrived 45 mins before check in time and was made feel like I inconvenienced them but wanting to still wanted the early check in as had to get to concert, so I paid and was told that it would take half hour but after paying my money the room was ready in 12 mins !!! The lady at reception was absolutely disrespectful and I watched her check in other people who she knew and didn’t charge them literally straight after me and before the 3pm. I booked an extra night as wanted to have a downtime day after the event and relax by the pool b it the pool was empty and wasn’t even any chairs around, saw them shoved in the bushes. The only live thing about this place were the two gentlemen that worked at night and the housekeeper that did the speedy job and helped me the next day.
I will never stay there again and definitely not recommend
Kelly
Stayed 2 nights in May 2025