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Amerstone Inn & Event Center

2.5 star property

Photo gallery for Amerstone Inn & Event Center

Lobby
Lobby
Ballroom
Exterior
Standard Double Room, 2 Queen Beds, Non Smoking

Reviews

5.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services

Explore the area

View map
25 Hotel Cir NE, Albuquerque, NM, 87123
  • Place, Los Altos Golf Course
    ‪3 min drive‬
  • Place, ABQ Uptown
    ‪4 min drive‬
  • Place, University of New Mexico
    ‪10 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Standard Double Room, 2 Queen Beds, Non Smoking

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Exterior

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About the area

Albuquerque

At Amerstone Inn & Event Center, you'll be 4.9 km (3.1 mi) from ABQ Uptown and 5.8 km (3.6 mi) from Tingley Coliseum. Highlights at this hotel include a restaurant, free self-parking and a 24-hour business centre. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and a ballroom. Added amenities include laundry facilities. .Sights within a 10-minute drive of this Northeast Heights hotel include Kirtland Air Force Base and University of New Mexico Hospital.

What's nearby

  • Los Altos Golf Course - 3 min drive - 1.5 km
  • ABQ Uptown - 4 min drive - 4.9 km
  • University of New Mexico - 10 min drive - 14.3 km
  • Kirtland Air Force Base - 11 min drive - 5.6 km
  • First Financial Credit Union Amphitheater - 20 min drive - 28.4 km

Getting around

  • Alvarado Transportation Center - 16 min drive
  • Albuquerque International Sunport (ABQ) - 18 min drive

Restaurants

  • ‪Maverik - ‬3 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Golden Pride - ‬3 min drive
  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪Olive Garden - ‬3 min drive

About this property

Amerstone Inn & Event Center

There's a restaurant on site. WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2500 square feet (232 square metres) and includes conference space. Amerstone Inn & Event Center also features a fitness centre and laundry facilities. Free self parking is available.

This Albuquerque hotel is smoke free.

  • 20 guestrooms or units
  • Conference rooms
  • 2500 sq ft of conference space
  • 232 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • No smoking on site
  • Dining venue
Amerstone Inn & Event Center offers 20 accommodations with an iron/ironing board and blackout curtains. Flat-screen televisions are featured in guestrooms. This Albuquerque hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Business services

  • 2,500 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 10.00 per pet, per night
  • Only dogs are allowed
  • Weight limit: 18 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover.

Property is also known as

Amerstone Inn Albuquerque
Amerstone Inn Event Center Albuquerque
Amerstone Inn Event Center
Amerstone Event Center Albuquerque
Amerstone Event Center
Hotel Amerstone Inn & Event Center Albuquerque
Albuquerque Amerstone Inn & Event Center Hotel
Hotel Amerstone Inn & Event Center
Amerstone Inn & Event Center Albuquerque
Amerstone Inn
Amerstone Inn & Event Center Hotel
Amerstone Inn & Event Center Albuquerque
Amerstone Inn & Event Center Hotel Albuquerque

Frequently asked questions

What is the cancellation policy at Amerstone Inn & Event Center?

Amerstone Inn & Event Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Amerstone Inn & Event Center?

Yep, Amerstone Inn & Event Center has a free self car park.

Is there a free airport shuttle available at Amerstone Inn & Event Center?

No, Amerstone Inn & Event Center does not offer an airport shuttle service.

Is there a bar or restaurant at Amerstone Inn & Event Center?

Yep, you can grab a meal at Amerstone Inn & Event Center's onsite restaurant.

What time are check-in & check-out at Amerstone Inn & Event Center?

Check-in begins at 3 PM. Check-out time is 11 AM.

Amerstone Inn & Event Center Reviews

Reviews

5.4
Rating 10 - Excellent. 7 out of 61 reviews
Rating 8 - Good. 14 out of 61 reviews
Rating 6 - Okay. 9 out of 61 reviews
Rating 4 - Poor. 14 out of 61 reviews
Rating 2 - Terrible. 17 out of 61 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Jena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross.

Really, really dirty. Bad area. Didnt even check my ID when i checked in. Door to the building we were in was broke so ANYONE could get in. Mad drug addicts/dealers walking through and living there. Literally saw a drug deal go down in the building next to ours. Dont stay here unless you have to.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Ruby

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible! Flea infested. Nothing like pictures

I would not recommend at all. Drug addicts everywhere. Hotel is nothing like the pictures. Flea infested. Blood and hairs on the pillows. Carpet of hallway and room smells like pee. Ac doesnt work at all. Very bad area. Were told to not leave anything in the vehicle. If i could get my money back i would. Spent about 1000 dollars to get bit by fleas.
Stayed 4 nights in Oct 2021
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

So terrible we didn’t stay

This was the worst hotel experience I’ve ever had-we ended up requesting a refund and finding a different hotel. Our first room was behind a broken security door that didn’t lock. When I went to take a shower, I discovered there was no knob with which to turn on the water. I called the front desk, and the attendant brought us new room keys and moved us down the hall. This second room had tape marking spots on the ceiling that needed repair. When I went to the bathroom in this new room, I stepped in a puddle of standing water in front of the bathroom door. I tried to turn in the bathroom light to get a better look, but the light was so dim as to be nonfunctional. I called the front desk again. The manager brought up towels to put on the floor and gave us the choice of moving to s new room or staying in the current room with extra towels on the wet spot. We opted for a third room and packed up our luggage and young child for the second time. The third room seemed fine until my husband went to brush his teeth. When he turned on the faucet, he noticed large black flakes in the water. By now it was late, we were all tired, so we requested a refund and left. The desk clerk and manager were both pleasant, and I appreciate their effort, but that did not make up for the poor facilities.
Stayed 2 nights in Oct 2021
Verified

4/10 Poor

Kendric

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice room, but cable service was not good. Picture was not clear.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Gregory

Liked: Staff & service

Alright for the price.

I couldn’t turn on the Air Conditioner.
Stayed 1 night in Oct 2021
Verified

6/10 Okay

nathan

Only place available

First of all...trying to find Amerstone was challenging enough, since there was no sign out side the building. Not sure if it's under new management and they're still changing there look. But, it still reads Ramada Inn. The room was not as the picture appears. The room smell of mildew. Restroom door would not close. The outer door down lock down the hall was held up with duct tape and the door would not close while you were inside.
Stayed 1 night in Oct 2021
Verified

4/10 Poor

Pb

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is in a very bad ares. Drug dealers and homeless everywhere. Really sad.
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Erabella

Liked: Cleanliness, staff & service, room comfort
The first room they placed us in smelled like a smokers room although the room was marked “no smoking”. They moved us next door and it didn’t reek of smoke. When we walked in, the smoke detector was on the table and I immediately called to let me know. She said she would report it the next morning but no one ever came to repair it. Minnie the cook who prepared our breakfast was sweet and accommodating. The temperature in the dining area was unusually cold and I had to wear my coat while I had breakfast. The only entrance to the rooms is through the front door which is locked at 11:00 pm. We had to call a number on the front door so that someone could let us in.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, room comfort
The room had some unfinished fixtures. A 3 prong plug forced into a 2 prong
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was great. Fitness center was disappointing as nothing worked. Breakfast hours ended too early.
Stayed 2 nights in Oct 2019
Verified

4/10 Poor

Marshall-King

Disliked: Cleanliness, staff & service, property conditions & facilities
First was put in a non-smoking room that some one had smoked in. They offered to Fabreeze the room. Transferred to another room. The one day we allowed them to clean the room it was only half cleaned. One out of two beds made, sink never washed and toilet had rings.
Stayed 3 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Carpet dirty.. in need of repairs. Bad neighbors. Poor tasting water
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Utahna

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good! The carpets were disgusting.
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Amie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waste your money!

I should have read the warnings of others. The room looked NOTHING like the picture. It was VERY old, the lock was broke on the door, and I felt as though I'd leave with some sort of disease or bugs. I did not feel safe AT ALL and ended up moving furniture in front of the doors. I had to work the following morning and was told the internet would be working, but it was not and I had to miss work. When people are travelling for work the internet should be in working order. I brought it to the manager's attention and let him know how much I travel to the area. He assured he was going to call Comcast and get back with me, but never did. The $50 some dollars that the front desk said I'd have to pay turned out to be $75. Also, the breakfast is made to order, so if you are in a hurry forget about eating.
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Solo Traveler with Low Standards Disapproves

Upon arrival, I was very confused regarding where I was staying. The sign says Ramada with a sign below it reading Amberly Inn & Suites. A third sign reading Amerstone guests welcomed. There were some sketchy folks hanging around outside the hotel as I went into checkin. The front desk person was polite and helpful explaining it was recently separated from the Ramada name. Went to my room to notice the side gate lock didn't work and side entrance to my building was broken. The AC in the room was not blowing cool air, but I dealt with it. The tip of the iceberg was having a person claiming to be front desk come knock on my door at midnight claiming I hadn't paid for my stay. I almost left the next day had I not needed an extra night of rest. The neighborhood didn't seem bad at first but started to spot of lot of shifty characters in the back lot. I locked my door both nights.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The name is actually Ramada so it was a pain to find.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Not my best stay

Our air conditioner did not work and when we called down they couldn’t help us til 0800 the next morning. Couldn’t even offer us another room. Double charged us for the room and if I wouldn’t have called back twice, they wouldn’t have made good on their mistake. Area had a lot of transients in parking lot.
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Timothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Worn down

Property is older and outdated. Looks like they are making improvements with new property manager Less than I expected for the price
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Anna Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

My husband and I found bugs in our bed. We took pictures and video of this little critter. My husband then went to the desk to tell the front desk attendant. She was very rude and said "so we have bugs". Did not sleep at all that night. Next morning at breakfast there was at least 5 people who had similar complaints. I WILL NEVER STAY THERE OR ANY AFFILIATES OF THIS MOTEL.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We checked in and went to our room. It was very disappointing, very worn everything the AC did not work. We called the front desk, she came and offered us another room. The second room was in the same condition but the AC did work. We thought it best to move on and I went to the front desk. The host was very apologetic and offered an upgrade to a suite. I looked at the room, it was also in poor condition. We were able to get a full refund.
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Ronald

Disliked: Staff & service

Stay at your own risk

The hotel is nice in the lobby area. The outside of the hotel has three different names on it. There trash all around the back side of the hotel. The window looked to be screwed shut with a bar in it as well. So in case of a fire your toast. The entrance has a sign that the door is to be locked at all times, with no way to lock it. So anyone could come into the building without being a guest. There was trash in between the buildings. There was ladies standing around the back of the building waiting for or doing god knows what. We felt very unsafe and checked out before staying. They do have night time security that patrols the lot every two hours. So they must have had trouble in the past. Made a copy of my drivers license, because I used a credit card. So now we are watching our credit card for any fraudulent purchases. Stay at your own risk
Stayed 1 night in Jul 2019
Verified

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, good AC, good Wi Do, nice breakfast in the morning.
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Joe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was filthy, trash everywhere. Couldn't go swimming, pool closed the whole time. The washcloths should have been tossed, they were torn and holey. You could smell cigarette smoke in a non smoking building. The place does not really match the picture on the website.
Stayed 2 nights in Jul 2019
Verified

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities

Not worth $70 a night

Rooms are very run down and need remodeling, a lot of random people walking around and playing music through the night. The so called cook to order breakfast was very small portions and took 25 minutes to cook. Looks nothing like the pictures other than the lobby area. Not worth the price. it is more of a $40 a night room. Electrical on the AC unit was rigged to make it plug in. Is that even safe? Update the rooms and please replace the carpet too.
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Sima

Disliked: Property conditions & facilities

👎

Yikes! Everything in the restroom was about to fall about. Not a pretty place. We will not go back.
Stayed 1 night in Jul 2019